shipper

logger

account manager

shipping and receiving clerk

MyUS.com

As a logger you will inspect the contents of the package. You will enter the information contained in the label.  You will count the items and enter them into the database. Then put everything back into the box. During that process you will need to take pictures of the box, label and the box opened with contents. Then put a label on it and start over. Pretty easy! How ever the policy they have in place is designed in away where if you mess up you will  be let go even if you are doing well. He's example. The point system if you can make 40 points of mistakes 3 times before being let go. It takes 4 weeks for point to reset to 0 and 6 months  for strikes to go away.  However if you make a mistake  during your training period  your fine your first 2 weeks . How ever you will not get mistake points  against you until the package is being shipped out . A customer may wait 2 to 3 months before shipping out a package. This is were your mistake s can suddenly add up to 40 with out you knowing what happened.  They are particular about you touching box's and moving them from your work station  even if it's a few minutes till the end of the day. You will get 3 strikes right away. You will not get a warning  as they do not care about you. You are replace able.  They will only tell you how about how your makeing bonus.  Or we don't want to affect your bonus.  I personally could careless about the bonus I just wanted to be with company. There is no ac in the warehouse.  It can get overwhelming hot. You can get a mistake point for leaving your station while In a lack of work  state.  Now for the hard part. You have to meet 22 package per hour. If you dont it's a mistake point against you.  Now imagine you ate in a row of stations where they push boxes your way. Now if your at the end and every  keeps taking the smaller ones you could end up with the bigger ones. Now imagine you had this issue every day for a week. It slows you down to just 21 package per hour a day. We'll thats a mistake point for being to slow. Like I said they will now do everything to keep you. In my instants if they really  valued  my employment here are steps management could have taken.  1. Made me aware of the problem or policy I broke or mistake I made. 2 changed  my work status from lack of work to direct regular login. And 3 ( and this is just for everyone's sake. ) couching EVERY POINT  I shouldn't have to find out my first couching ( after my first 40 point) that I made a ton of mistakes . Especially when management refers to my work as exceeding expectations. Now I have reached out to hr and have not heard back from them at all about this matter. Once you are fired you will receive  zero communication.  Other then all that I still wanted to reapply to try again after all every one deserves a 2nd chance.

I have 13+ years overall tenure with MyUS, starting in Customer Service and now in Operations.  I started on the ground floor doing part-time data entry from 2000 - 2004.  In 2011, I came on board full-time in the Personal Shopper department, and in 2018, I promoted to Operations Administrator, my current position.

I've have observed that advancement opportunities can be found at MyUS, for those willing put in the time/effort to earn them.  It's a process, but I've seen numerous co-workers who have worked their way up from entry level to management, in a relatively short time frame.  A willingness to learn and receive constructive coaching is paramount to working your way up the ladder!

I believe that keeping good communication with my manager has been a key to my success here.  I take any concerns to my manager, not my co-workers, and my manager listens.  I don't always get a reply I like, but that isn't my manager's job.  Managers have to juggle the needs of the business, with the needs of their team members and try to create a balance that meets the needs of all.  

Each team member here is an important part of the daily process.  In my different roles with MyUS, I've made the effort to learn about other job functions and how they interconnect with mine … this has given me a better perspective on why I need to do certain tasks, certain ways, so that the workflow continues from department to department.  This ultimately helps to provide superior service to our customers.

MyUS isn't perfect -- no business is.  Each job function has its pros and cons.  But in my experience, MyUS continues to strive to do its best to create a great work place atmosphere and a dynamic service for their customer base.  

I'm happy to be part of the MyUS team! 


I have been an employee for over 8 years. I hope that by sharing my personal experience it can help understand the process and benefits this company has to offer.

The Customer Service Department has a fast-paced work environment. Any job in Customer Service will have demanding customers and the objective is to provide excellent customer service and be able to handle all type of obstacles a customer may experience. An up-front process is to follow all instructions and guidelines that are in place. So the job requires problem‐solving skills, compassion and empathy. You are hired knowing that overtime may be needed, especially during our peak season, which is when our customers need assistance the most. Also, PTO/vacation will not be available to be used during the blackout period (peak season). 

In my experience, the Management team and HR team have always provided support to the team members. Any time I personally needed to escalate or report something, I felt welcomed and acknowledged. This company has helped me grow personally and professionally. I truly believe that being a loyal and dedicated employee will help you get to the next level and bring you success. But this will only depend on you and if you are motivated enough or care about your co-workers and career. 

Years ago we did not have an incentive program but we do now. This program helps get a monthly bonus on top of your wages. So if you do your part, you will be rewarded. Simple as that. The bonus is not guaranteed and it depends on your own work. 

I am truly grateful for the opportunities and knowledge I have gained. I cannot recommend this company enough to everyone, as it has been a blessing for me and my family.

This is a great place to work, amazing people and supervisors. If you are interested in making good, easy money this is the place to work. Flexible hours but very strict attendance policies. Free catered lunches every other day.

 If you would like to move up within the company that is a different story. Upper management only seems to care about production numbers. There are very slim opportunities to advance your career in the company. When a position finally opens, even if you have a great reputation and respect from everybody, advancing seems to favor tenure, rather than who would be best-fit for the position. When deciding to promote, supervisors tend to look on the very short-term side of things. You will get screwed over trying to get promoted because of short term needs rather than long term.

The training staff is incredibly inconsistent and lazy. New hires go through incredibly rushed training where only 10% of new employees seem to be able to stick it out in their production positions and meet minimum production needs. This results in a massive turnover rate when there are mass hires, usually before peak-season. New ideas and methods brought up will be completely brushed under the rug, or credit will be taken by the original creator by someone higher up.

In conclusion, as a current employee, being used for my production when I have consistently performed above and beyond for the benefit of my team, have been searching to take my skills elsewhere because I cannot see a distant future where I am working for MyUS.

I have had the privilege of working for MyUS since 2019 and can confidently say that it is an outstanding company to be a part of. As an employer, they prioritize the well-being and growth of their employees. One of the standout qualities is their commitment to employee development. They offer a wide range of training programs and opportunities for professional growth, allowing individuals to enhance their skills and advance their careers within the company. In terms of employee benefits, MyUS.com goes above and beyond. They offer competitive compensation packages that recognize and reward hard work. Additionally, their comprehensive benefits package includes healthcare coverage, retirement plans, and generous paid time off. On a personal note, while going through a time of great difficulty, my manager and team have been there for me every step of the way. They have displayed an extraordinary level of empathy, understanding, and flexibility that went beyond what I could have ever expected. They have offered a listening ear, extended their support, and provided the necessary resources to help me navigate through this difficult period.  I will be forever thankful for my team and for MyUS.  The company genuinely cares about the well-being of its employees and offers a variety of support that shows that they care.

This is the worst job I have ever had. At first I loved it. Then I slowly started to see all the favoritism. It doesn’t matter if you work hard and care about your job because if you are not a favorite you will lose every time. A lot of two faced people especially management. You can’t trust anyone. If you make a mistake they dock your bonus. It’s like being punished for being human. They change things constantly and then when you mess up it’s your fault. The pay is not worth the work you do especially with no ac. They will add a blackout period just because it’s the end of the month but there is no work. So we all sit there waiting. Management is terrible. They don’t have any logical thinking. Oh and don’t clock in one minute early. They will say something to you. They take a good job and ruin it by pushing you out. The good and hardworking people get treated poorly while the people who are lazy and don’t care and do the bare minimum get treated like royalty. I’m telling you, don’t work here. It will seem really great at first but you will soon see what I’m talking about. Find something else. Don’t waste your time. A bunch of people quit already. 

A typical day; if it was 90 degrees outside, it was 100 inside that warehouse. 
10 hour shifts for Order selectors while I worked there and other departments got to go home once they hit a specific number / goal. You could pick 1000 packages with 4k weight 8hrs in and it wasn't good enough. 
I learned that hardworking got you no where, and sucking up to management did. 
Management didn't listen to employee concerns. They also hardly lifted a finger when the company was hit by a ransomware attack. Picking orders got "too hot" for them. 
Hardest part was the 60 hr back to back weeks. No AC, yet the office had it. Leads insulting employees performance during their grievance. While working there, tenure didn't matter.. you'd make the same coming in the door as someone that was there for 10 years. 
Most enjoyable though was doing the management's job better than them, so much so other employees went to you more! Fellow PDI employees were the best too. 

They'll be able to tell who I am by position and time worked too. Lol. GG MyUS. You kinda sucked. 

The only thing that i can think of for the bad at myus is the concrete floors. I found the concrete floors to be very uncomfortable.  Causing me unbearable pain to my feet , and legs. I tried everything from shoes to inserts to rubber mats.  Unfortunately 4 pair of shoes and 3 pairs of inserts and two different mats i still finealy had to surrender.  I very much enjoyed my job there. I was a shipper. Always looked forward to going to work. Management was the best i have had in years. Hats off to my supervisor.  They are two very good men. The pay and benefits are some of the best around. It took all  i had to turn in my notice. Unfortunately family emergency did not allow me to work out my notice.  Foljs Good Companies and jobs are hard to come by. Finding them almost never happens!
 Anyone one that finds themselves confronted with the opportunity and offer to work at MyUS are very fortunate . Take the job folks it is one of the best things you could ever do for yourself. 

As a current supervisor I have seen changes both positive and challenging. However the company is always looking to make the best choices for not only our clients but our team members as well. 

For those willing to put in a hard days work, there are opportunites for growth as well as advancement, myself having started at the bottom of the ladder and worked my way up. 

Everyone everywhere feels that they could be compensated better, but the compensation here is more than fair. There are several benefits provided that are unique to the company (such as the meals as well as our onsite store) and everyone is provided with paid holidays from day one. 

I have held several positions at several companies in my almost 30 years of working and I can honestly say that my time here has thusfar been the most rewarding and the most enjoyable. I continue to look forward to my own growth within the company and the continued success of MyUS.

I worked a the company for two years. I made some great friends there on my team and enjoyed rigorous daily challenges and opportunities to improve in various areas. 
 There are rigorous production metrics imposed on individual employees. The demands oftentimes seem out of touch with the reality of what the system and staff was able to provide. 
 I found myself disappointed by how out of touch management was with the needs of the employees and the company. The employees who last long are ones who just try to not make waves and do their jobs. Morale in the company is very low. Everyone has doubts in the various department's ability to support their individual efforts. It's a toxic blaming culture. The workers at the entry level get burned out very quickly. They throw lots of little parties and have catered food, but you ultimately feel disposable and dispensable.

Top Job Titles	Average Salary
Shipper 3 salaries reported	$19.00 per hour
Logger 3 salaries reported	$17.33 per hour
Account manager 3 salaries reported	$47,342 per year
Shipping and receiving clerk 1 salary reported	$40,000 per year

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