teller

banker

relationship banker

center manager

bank officer

NBH Bank

It is nice to work under someone who has been where I’ve been and knows how it feels. I don’t get advice that feels like it was scripted straight out of an employee manual or a leadership conference. He tells me like it is and we brainstorm improvements together based on our shared experience. 

I think what a lot of companies don’t seem to understand is that if you don’t take care about the employees, then they won’t be happy and they won’t create the positive client interactions you need in this industry to drum up business. NBH Bank is the only company I have worked for that I feel valued as an employee and that motivates me to want to do my job the best that I can. I am paid very well, have great benefits, and I work with an incredible group of people. What more can you ask for? 

If you’re sitting at your job and wondering whether there is something better out there, there is, and it’s called NBH Bank. I wish I hadn’t wasted so much time wondering if I could feel happier and more fulfilled in my job and just started looking for something else sooner, because then I would have found my job at NBH Bank a lot earlier!

Bank 150 is a dependable remote employer that offers flexible scheduling and opportunities for individuals seeking consistent work-from-home positions. The company provides clear training and guidance, making it a good fit for those new to remote or customer-service roles. Employees appreciate the supportive management team, the ability to work independently, and the chance to pick up overnight or weekend shifts when needed. The pay is fair for entry-level remote work, and expectations are communicated clearly. However, workloads can increase during peak seasons, and response times from HR or supervisors may vary depending on demand. Overall, Bank 150 maintains a professional and structured environment while allowing employees the comfort of working from home. It’s ideal for organized, motivated individuals who value flexibility, stability, and clear communication. Many workers describe it as a solid stepping-stone into long-term remote employment.

Everyday starts at 7:30AM and ends at 4:30PM. The job consists of taking calls, creating help line tickets, updating tickets according to ITIL processes, and closing tickets in a timely manner. HLT's are created by associates of the bank who have technological issues. The ticket could be as simple as a password reset, server maintenance, or client affecting impacts. This is the frontline of the IT department and any issues that the corporation is having comes here first. Co-workers are awesome! Hardest part is determining the issue that the client is having. There isn't a lot of information to go off of a lot of times and you have to troubleshoot it. If you don't know the programs, which it's almost impossible that you would, it makes it trickier. Helping clients get there technology working and keeping them up and running makes them very happy and that is the most enjoyable part of the job - helping people!

I work on the mortgage side of NBH Bank. The office is casual and we often times have potlucks, catered lunches for special occasions, birthday cakes, etc. There's a lot of flexibility with our schedules which is nice. I've been in a few different roles and feel I have continued to grow and learn which has led to job security. Pay and benefits have gotten better since being acquired by NBH. 

While most of the staff are pretty friendly, the NBH policy of "no jerks" is not adhered to. There are definitely bad apples that management ignores, even though they are aware. Like any job there are definitely office politics and drama that can be draining. Communication throughout the company is lacking. Workload is also inconsistent. I either feel like I have nothing to do or I feel like I'm drowning. There's really no in between.

NBH is a place where the entrepreneurial spirit is alive and well and has translated into success. This is the number one reason why I joined the company. Over the past 5 plus years, the company has made great strides in building the foundation for success. Associates have had and continue to have great opportunities to contribute to its success and reap the rewards and satisfaction of creating a successful company. I have greatly enjoyed my tenure with the company and participating in helping the company grow and achieve its success. The company also has a strong focus on creating the right culture - including a best in class associate experience.

This company is all about the goal and not about doing what's right for their customers. If you reach your goal, be prepared for it to be increased a lot, even if it is not feasible in a small market. Also, upper management will call you at 10pm at night for reports and to badger you about your goals if you are the Branch Manager. Additionally, they will talk about you behind your back (which I found out later on) and they will treat you like dirt if you ask for help. 
When they implemented a monthly service charge, they told staff "this is what is happening in the metro areas" and it was a complete lie, they are all about the bottom dollar no matter what. (FYI- I made ALL my goals, but it wasn't worth how I was treated.)

My position gives me the opportunity to work with many associates across the organization. This allows me to see the company from many different perspectives and creates the opportunity to get to know people in a diverse cross section of the bank. This has led to making many long-standing friendships and acquaintances throughout the years I have been here. 

My daily schedule changes from day to day, week to week, based on the projects I am currently involved in. It usually includes meetings, phone calls, working sessions and documentation of what I am working on and helping to coordinate.

After spending the beginning of my career with NBH on the retail side, I can assuredly say that operations is an entirely new (and improved) culture. There is a lot of pressure in the banking centers to meet certain goals that are sometimes arbitrary. The company culture is certainly more positive and relaxed behind the scenes. Management can vary by location, but I've had nothing but the best experience with my direct management in operations. 

If you're new to banking, it's a good place to start to gain experience. Once you've got a solid footing, try to find a position better suited for you in the company (there's usually plenty of opportunity and Meritocracy is valued). I personally wouldn't make a career in the banking centers. 

Starting off as a teller, my managers was very understanding, open with me, and honest about what my position will consist of. It was a bit hard to meet sales goals but that was mostly because of my role as a mobile teller and not a teller that sits in one place. After a year and being promoted to an Enterprise Resource Specialist, I have learned a lot that would benefit my work and personal life. My boss was an integral part on why I stayed as long as I did with the company. Nice work and life balance, benefits, and fun little games we would play in the departments.

When I first started, I was worried about how the environment (Co-Workers, Management, Boss, etc.) would be, because I’ve worked multiple jobs and been treated less like a human being and more like a machine. But from day 1 NBH Bank has treated me with respect and dignity. I had my manager’s trust right away, as if I’d been working here for years. When I had questions I could ask my manager or coworkers without having to worry what their reaction would be and feel certain I would get the answers I needed to succeed. Everyone here feels like family. We work together, we fail together and we succeed together. I love it here and I enjoy coming into work every single day.

Top Job Titles	Average Salary
Teller 41 salaries reported	$18.02 per hour
Banker 75 salaries reported	$19.80 per hour
Relationship banker 34 salaries reported	$23.36 per hour
Center manager 34 salaries reported	$24.84 per hour
Bank officer 7 salaries reported	$124,757 per year

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