hvac technician

asset protection associate

it support

NGP Management

If your looking for a pay check this place will do the job. Job satisfaction I give it a fail grade. Excessive micromanagement from senior management to store manager. Hostile and toxic work environment, limited growth potential. This company has an office rule where you as a store manager can't be in the office until 11:00AM. This means that if someone called out or you were unable to finish your budget etc....you still need to follow the rule, if you are in the office before 11AM they will take a picture of you and CC all senior management and make your life miserable, snow storm and no one in the store, you must be on the floor as the store manager with disregard to the administrative task that they will demand from you on Sunday night after you've been their for 15 hours. You are a crew member until 11AM. This means you bake and do all crew task until 11, if your lucky you will be able to get in the office at that time. If something is missing in the donut case like a muffin you will get a picture. If you leave early although your on salary and already did 60 plus hour you will be scolded. If you speak up about the toxic environment they will write you up and try to fire you. This company is so twisted with greed and lack of educated leadership that they continue down the same destructive path which equals excessively high turn over, low employee moral, and loss of good leaders who won't tolerate a hostile and toxic work culture. Most put the owner on a pedestal as he can do no wrong, Management as I would consider drones, they don't question anything even though their heath is as risk for such long hours and unreasonable work demands. For example, if you had two call outs and a line out the door and you are merely killing yourself, guess what? You get a picture from the camera room devaluing your performance, absolutely ridiculous. The company prohibits you have a weekend off under all circumstances unless a wedding is coming up or a death in the family, and two days off are not allowed. As far as your budget is concerned which you are get a percentage for bonus, they give you your budget per month for labor, food, and sales and usually give it to you three weeks after the current month started, if that's not twisted I don't know what it. Employee forgets to put on visor in the kitchen, picture. I got a picture that an employee only gave 21/50 receipts to the customers, so this means that their loss prevention took a picture of the receipts on the counter, and sent to all senior management. They expect perfection and banned tips altogether which really irritates the customers and wont pay their crew any more than 9.00 tops to start, typically they want everyone in at 8.00 and hour and except them to do the job of two people. Its so pathetic that their is one person in line and the district who I reported to would either tell me to take them or he would and their was 3-4 people ready to help him. This is how messed up this place is. I remember the owners son saw two expired individual milks in a cooler at one of the stores and he emailed the VP about it, the VP for milk? Then my district had to make a trip to the store to see why their was two expired milks. Let me just say one thing. With my 10 years restaurant management experience and business degree this place will never find good employees to run their company with respect and dignity and high employee moral the way their heading. Are they making money? Absolutely. Will they keep their people long? No. If  you are a person of passion, morals, and excellent work ethic, they will squeeze you like a sponge and devalue you and hope to have you intimidated by them. I would never allow that and it shows why I no longer work for this company. I would never allow any company to treat me with such disrespect and inhumane working conditions. Don't work here if you can avoid it, it will be the best choice you ever made.

The job description frequently advertises “competitive pay,” but the pay is not competitive at all, regardless of your experience or education level. The HR team environment is very cliquey, and if you’re not part of the inner circle or an extroverted personality type, you will feel it immediately. There is a lot of gossip, and despite presenting themselves as people-focused, the actions don’t match the image. They are not genuinely invested in employee well-being.

Performance concerns are handled abruptly with minimal feedback, little coaching, and very limited opportunity to improve. Terminations can feel sudden and unsupported. Overall, if you’re not part of the clique, watch your back, because the culture does not consistently value fairness, transparency, or inclusivity.

The most enjoyable part of the job is the interaction with guests. This franchise is really no different from the other Dunkins. They all generally just care about the strength in numbers. The quality of the product is not there anymore and the franchisees don't care. When you decrease the size of the donuts to cut on food cost and raise prices it just doesn't make sense. $1.59 for a donut that at times looks like a munchkin is disheartening. 

The job was fine but there was a constant turnover because our department was 24/7 and many people did not like the schedule. One day first shift, next day third shift, then second shift. Seldom had 2 days off together. First manager enjoyed belittling his employees.  I kept getting more and more tasks; not more money. When I tried to transfer to a more normal position one of the owner's relatives said I was where she wanted me to be and that would never change. Got very bored.

Hardest Part of The Job:
Asset Protection Manager (Owner) doesn't trust her employees.
Never is pleased with the overload of work, regardless wether you go above and beyond.
There's always a turnover of employees inside the stores and offices.
The IT department is useless when it comes to computer issues, would lie to try and be in good standing with owners.

Working at Dunkin is great and you will make friends. I still talk to my coworkers even months later after I left. However, the management (particularly the store manager) is horrible. Terrible communication from them and they will cut your hours  or change your schedule completely without any notice, which makes it harder to pay bills or live a livelyhood.

From minute to minute to hour by hour, the work enivronment is horrible.  If you leave your seat and are not back within 5 minutes they send out a search party for you. The controller is very moody, they can say if you have a question feel free to ask but when you do he looks at you like you have 5 heads.  No one is ever held accountable for anything.

You can get promoted If driven and wanted. Hard to retain staff at minimum wage. You are able to work independently. At times your on your own island. Often disconnect between store manager and superiors .

Definitely a job that if you want to get further you definitely can. But do not expect to spend a lot of time with your family although compensation is pretty good for this company

Great place to work for I just was not able to advance. I would recommend a job with this company to anyone. The people that work here are great. Management will work with you to answer difficult questions.

Top Job Titles	Average Salary
Hvac technician 4 salaries reported	$28.50 per hour
Asset protection associate 2 salaries reported	$17.00 per hour
It support 1 salary reported	$22.75 per hour

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