admission representative

call center representative

service coordinator

student coordinator

financial aid coordinator

NUC University

What is the best part of working at the company?
The pay and nothing else.

What is the most stressful part about working at the company?
Everything seems good until the first day of training, then it goes down hill. If you like to be micromanaged then this is the place for you. If you are 1 second late they start hounding you about where you were and what you were doing. I have never seen this type of micromanaging in my life, until working here. A bunch of Loser rejects that got a training position or other higher up positions, they clearly are not qualified for. When you ask questions about the job the trainers act secretive and keep telling you to wait and they will cover it later on in the training. The trainers like to pick on or harass certain people during training & they all think it's funny. Every training class makes more money then the previous class. They like to give these fancy name titles but you are nothing more than a Customer Service Rep or Collections Rep. They treat employees badly and the job is so stressful, that the decent pay doesn't matter. I would rather work somewhere else for lower pay than to be treated poorly like I'm less then human.

***Don't do it, find another job. There is a reason, why they are constantly hiring. ***

What is the work environment and culture like at the company?
Stressful and if you don't kiss behinds then they don't like you.

What is a typical day like for you at the company?
Stressful, unclear job duties, no help, childish environment, gossip like high school.

The employees I work with overall in the whole campus who always have a positive outlook everyday and positive attitude about things even when things dont always turn out the way they should. Love to be able to help and interact with students on a daily basis whether in person or over the phone by going above and beyond being able to fulfil students requests to further their goal to success by doing whatever it takes to keep them happy, motivated and on track to pursuing their dream job by ordering their high school diplomas, signing off on their documents and providing them with the tools and equipment needed to pursue their dream job. From the moment they step on the college to the moment they leave all I see is smiles and feeling of satisfaction knowing they left with a piece of mind and understanding what we are about and what we consist of and know what are vision and values are for them . Last but not least love to know I was part of their milestone from the moment I gave them their equipment to the moment I see them on their last day walk out and they smile and say I passed !!! Also love the fact with our technical programs that we are able prepare them and accommodate them onsite for testing and certify them with the proper certifications to land their dream job. What also is a major plus is we have career services onsite that can assist with resume writing and preparation.

What is the best part of working at the company?
The best part of working at the company was the training class I started with, and "some" of my colleagues.  Aside from that, clocking out and payday! 

What is the most stressful part about working at the company?
Micromanagement, passive-aggressive leadership, and clear favoritism defined the culture. Employees were overworked under poorly supported leadership, routinely reprimanded like children, and expected to make hundreds of repetitive calls every single day, week after week, with little regard for morale or effectiveness.

What is the work environment and culture like at the company?
The work environment is controlling, excessive, and micro-managed.  You are expected to make 200+ calls per day. Even if a prospective student is no longer interested, you still have to keep calling as if they are suddenly going to change their mind.  There is no culture at this company, and the turnover rate is way above normal.  

What is a typical day like for you at the company?
A typical day was dominated by continuous calling quotas of 200+ calls, strict monitoring, and constant pressure to contact the same leads repeatedly, regardless of prior responses. The role was highly micromanaged, metric-driven, and exhausting, with little flexibility or opportunity to work strategically.

Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons. Answer alarms and investigate disturbances.
•Circulate among visitors, patrons, or employees to preserve order and protect property. Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates. Escort or drive motor vehicle to transport individuals to specified locations or to provide personal protection. Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas. Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed. Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.

I only worked two months with this Institution. In the initial and subsequent interviews, I was totally clear that I was unaware of the system used by them, as well as the processes that were carried out in said office. To begin with, they offered me villas and castles, which were going to give first class training and much more. Needless to say, the training is totally inefficient; there is no team, everyone pulls for their side and they are not totally honest. There is a lot of hypocrisy and lack of empathy. Its technological system is old and ineffective, which is why it causes constant errors; errors that, after all, are paid for by the employees themselves. I expressed myself; I was sincere and honest, letting them know my feelings as positive constructive criticism to improve the Institution, but it seems that it was not enough; on the contrary, this caused my dismissal. It didn't affect me at all because, after all, they need visionary and competent people to achieve efficiency. I always say it's not quantity, it's quality and for that they lack a lot. I wish you success and changes for a better Puerto Rico.

Florida Technical College is a very well originated school where i was Employed for the last 3.5 year's. 
Management was always willing to help out their employees if one needed to leave early or had a doctor's appointment.
Over the years i worked with this origination i attended several product knowledge training and also admissions related training's to ensure we were being compliant as well as taking cure of our prospective student properly and in a timely fashion.
co-workers were always willing to give a helping hand if one was still with a student and a appointment showed up they would attend until one was done; also if there was a someone bring in documents as part of there enrollment paperwork they would be sure it got to the its destination without any hassle.   the hardest part of working for FTC was the hours it would keep one from their family many of the time due to the budgets and deadline that needed to be met. over all i was very happy working with this school its a great place to work and has great people working for it.

The student population is incredibly diverse and a true joy to guide through the admissions process. For anyone who genuinely wants to help non-traditional or first-generation learners take their first big academic step, the core purpose of the job feels highly rewarding. The healthcare benefits and institutional holiday schedules are also very stable.

Management has completely leaned into an aggressive, transactional sales model that reduces human student interactions to strict data points. You are bound to an intense daily dashboard tracking outbound call volume, phone duration, and conversion numbers. Trying to provide thoughtful, personalized counseling is nearly impossible when you are being micromanaged by a system that prioritizes enrollment volume over long-term student readiness, creating a highly stressful environment that burns through dedicated staff.

What is the best part of working at the company?
The best part is that you can teach and at the same time learn every day you reinforce your knowledge the unpleasant atmosphere of the team It is pleasant and the schedule is very flexible

What is the most stressful part about working at the company?
I would say not stressful, what is going to cost the most work is dealing with students who are a little behind and others who are quite advanced

What is the work environment and culture like at the company?
The atmosphere is very pleasant between students and teachers and the administrative staff, the culture of having responsibility for work and doing things very well.

What is a typical day like for you at the company?
A typical day is basically having the material prepared to teach and the school teaching the students to take the classes, the notes, explain to doubts, make presentations on the blackboard and nothing out of the ordinary.

Translations are easygoing enough. Memsource is used. However, translations are RARE. If you are looking to be a full-time translator, you will be disappointed.

Editing comprises most of the job. But you cannot guarantee 40 hours per week (even though that is what was promised to me). Usually it involves syllabi or course plans. Instructional designers and subject matter experts sometimes don't follow guidelines and it's up to the editors to fix their messes.

No training provided. You are expected to learn as you go along.

Management can be "emotional" and sometimes disrespectful (even if unintentionally). Sometimes they're too busy to answer questions. It all depends on who you work with. Friendly and unfriendly, responsible and irresponsible people all around.

Bottom line: It's a pretty flexible job, great if you are a student. But do not expect constant work/compensation all year round. Maybe get another job on the side.

This workplace is clean, active, buzzing and well kept. It's a dynamic and active workplace where there is a diverse team with several social and educational inclinations. The management is attentive and conscious for the most part. They do have budgeting issues which leads to them not being able to raise salaries or give "production bonuses" however the stability and frequency of all the benefits more than makes up for that. The teams tend to be close knit and diverse. There are many business meetings that tend to cut into production time this alone poses a challenge for production teams such as the one I was part of.  There's room for improvement however this was a great experience altogether.

Top Job Titles	Average Salary
Admission representative 44 salaries reported	$21.74 per hour
Call center representative 19 salaries reported	$10.58 per hour
Service coordinator 15 salaries reported	$40,520 per year
Student coordinator 10 salaries reported	$45,300 per year
Financial aid coordinator 6 salaries reported	$19.36 per hour

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