corporate counsel

sales operations manager

recruiting coordinator

human resources coordinator

graphic designer

Netcracker Technology

Made a go of it for several years at NetCracker in professional services. Sales, account management, and delivery all have management too narrowly focused on one account or one practice. Not really experienced to manage the diversity of products and geographies NetCracker has inherited through acquisitions.  Sales is probably the best, delivery the worst.
Focus is always on cost cutting and pushing offshore (Russian Staff) in all corners, regardless of skill or fit.  Put me at odds with my clients but I was powerless to change the culture.  
Career path, goals, management, and visibility to timing and criteria for merit were all completely absent. 
I was able to really do my own thing for a long time though because of this, but I eventually got tired of working in a silo. The steady declines of revenue also led to several friends being let go suddenly with no severance at all.   The pieces are there for a good business (product and some tenured experts) but I just can't see current management being successful at it.

What is the best part of working at the company?
Netcracker was a great company to work for (I worked there on their ICOMS product for 12 years as Netcracker however name has changed over the years < ISD, Cincinnati Bell, CBIS and Convergys, 24 years total for me) they care for their employees And the people that work there were always very helpful and share what they know. 

What is the most stressful part about working at the company?
It is not a stressful company to work for however technology changes, client has time lines, it's a predicted stress as any company would have within a billing system environment.

What is the work environment and culture like at the company?
Helpful. Rewarding,  challenging 

What is a typical day like for you at the company?
Depending on your position will determine your work-day but regardless of your position, it is a challenging busy day

Company is geared towards customer and requires agility from employees. If you are flexible and can quickly adapt to changes, you will fit here really well. Most of engineering is in Russia and India and very capable. Should be willing to work with cross cultural people. The engineering team is very capable and responsive. Do not expect a lot process, hierarchy, etc - make your own way around. Customer related travel for most part is encouraged as long as it is justified. It is global company, so you can learn about customers from various geographies

Overall I had a great time at Netcracker

What is the best part of working at the company?
Working remotely and use the most popular technologies at that moment, like ANSIBLE 

What is the most stressful part about working at the company?
Some of the processes were not documented and we had to improvise a little with our procedures

What is the work environment and culture like at the company?
I think the culture is good, but I also think that more integration is needed inside the teams 

What is a typical day like for you at the company?
Reading emails, checking the status of the running jobs, have meetings with the team preparing for the next run of deployments and prepare ourselves for that.

I wish I would have found Netcracker sooner. The culture is great - I get to work with people across the world and collaborate with them. It's exciting to start and finish projects, meet deadlines and see immediate results.  I have growth within my job and many ways to professionally develop.  My manager is supportive and listens to what I need and helps remove barriers so I can get my work done.

A typical day would involve performance testing, planning and helping other less experienced tesm members.

I learned about using LoadRunner to test large applications siulating 1,500 Virtual Users.

My management was supportive and accessible.

My co-workers were a close knit team that helped each other out during difficult times.

The hardest part of my job was when we lost a team-mate.

The most enjoyable part of the job was to work with a team that would be there for you when you needed them and that they knew they could count on you.

There is very little management interaction with employees.  Culture is very non US and does not conform  well to US employees.  Company does not value it's employees and HR activities are never administered in a timely manner.

Convergys IM was purchased by Netcracker a few years ago.  This company is in transition as departments begin to merge.  
Typical work environment is for all support staff to be off-shore and only client facing people to be in US.

No respect for for staff, employees or IP. NEC have hands off approach to their subsidiary.  The only company CEO I know who need fake Fortune magazine covers to be hung in the office.

Think Amdocs and Tech M merged badly. 

Legacy BSS OSS software works wells. No product road map.

Beyond shady management. Don’t trust them. They don’t even know what Netcracker does as a business it’s hilarious. Don’t waste your professional career here like I did. Lots of lessons learned gained. Learn from my experience- don’t take this “opportunity.”

Top Job Titles	Average Salary
Corporate counsel 3 salaries reported	$200 per day
Sales operations manager 3 salaries reported	$67,500 per year
Recruiting coordinator 3 salaries reported	$60,000 per year
Human resources coordinator 3 salaries reported	$60,000 per year
Graphic designer 3 salaries reported	$97,500 per year

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