machine operator

intern

apparel associate

supply chain specialist

sourcing manager

New Era Cap, LLC

The organization has its opportunities, all do.  Leaderships is making efforts to evolve and would benefit from collecting additional voices from the staff and opening up feedback mechanisms.  The leadership wants to learn and is willing to change but lacks a consistent process of doing such.  

There is additional opportunity to create a process of promoting from within, which has gotten better.  They would benefit from implementing more transparent "pay bands" to ensure compensation between tenured employees and newer employees does not have a large gap (can lean either way).  Ultimately experience and execution is rewarded if it is portrayed in a respectful and tactful manner and with the right leadership.  

I found the culture infectious (in a good way) and inspiring.  Those who were not happy were often not doing much to change their situation proactively (not always the case but quite often).  My peers were great people and most of the time were willing to work together.  The organization was willing to make difficult decisions to remove roadblocks if necessary which I appreciated after coming from previous roles where they would just shuffle problems elsewhere.  

There are expectations for a strong work ethic and sometimes there is an increased demand for your time.  It is the nature of the business.  I found work life to be balanced the majority of the time with only about 20% of the time it may lean a little heavier towards work for key efforts.  This can be very role dependent. 

Ultimately, this organization offers an opportunity to get experience in licensed apparel, sportswear, marketing, ecommerce, technology, supply chain, finance, and legal all while being regional and global in reach.  

Your leadership will define your success and satisfaction but that is standard with most organizations.  Depending on your goals, it may be a great place to gain experience.  You can only move up so far but every organization gets tighter at the top for opportunities so you may eventually have to "move out to move up" if senior leadership is your ultimate goal.  I see no issues with settling in long term with this organization and expect the future will bring great opportunities.

The office environment is really cool and laid back. Work is somewhat balanced although it feels like you're always catching up on work. Too many pointless meetings and there's a lack of vision from upper management. They want to act like a real brand yet they lack the skills and vision to do so. I feel it's because of the lack of direction from the Executives. Every single department is managed differently including the international teams. I think the company needs to set the same standards for all global offices. It used to be fun to work here but now they have a high turn over. People are leaving left and right. Morale is at an ultimately low!
The CEO needs to evaluate who he has in the executive positions and realize that's the reason why the brand is struggling.

A typical day at work is picking and packing orders for customers. Making sure the orders are correct. Helping others to pack orders if the orders are to big for one person. Very Productive and lay back.

What you learned is team work and getting a long with others.

Management was very helpful coming out on the floor and making sure the orders was done correctly even if they had to do themselves.

Co-workers some was easily to get along with but others like working by themselves.

The hardest part of the job was making sure we meet all deadlines for orders to be shipped to the customer on time.

The most enjoyable part of the job is when we had different dinners and picnic for family and friends to come and see what it is that we do within the job.

IT team thrives on favoritism, CTO & his team, that has moved from his last company are always considered in high regard, though most of them don't have technical acumen and leadership skills. 

They trust their outsourcing vendors more than their own staff. Sometimes, it would feel like those vendors run the show and technically inept managers just give in.

IT leadership doesn’t have long-term or short-term vision in this company, everyone is in a race to put band-aid to stop bleeding and take credit.

Don't be surprised if credit for your ideas and work gets stolen by your immediate managers.


I work in a regional office so the opportunity for advancement is very limited.  Has been a great place to work for many years, but new management is not adding to a good work culture and work/life balance.  The leadership has always been an issue, and now the people who were true leaders are no longer with the company and that is being felt throughout the company.  New Era in the past would not be reactionary, and now that has changed.  Layoff's happen even though the company is still doing very well.

There was a time I loved my work experience at New Era until I learned more about its office politics and realized that I was in a toxic working environment.
Expect to be available 24/7 and overworked without the pay or benefits to match it. Leadership is inaccessible and very much a "boys club." It's a survival of the fittest culture with zero opportunities for growth or development.  
Diversity isn't celebrated. 

Was very challenging alway focusing on getting the job done and learning new experience and advance opportunities to learn and grow with each associate. The hardest part was getting the associate to clean up they did customer service well but, always lack in trying to keep everything in order after a busy day. I enjoy seeing different faces every day the most thing i enjoyed was a satified customer that i smiled at and they smiled back.

sewing tape over seams of baseball caps, first one side than the other, checking each for quality. Spending so many hours with the same co-workers each day made us some what of a family. It became increasingly difficult to keep up with the younger employees as our arms, shoulders and hands delt with repetitive motion injuries. The most enjoyable part of the job was meeting and being able to help our new foreign employees adjust to life in America.

This was a wonderful place to work. Great work environment. I learned so much from this company. My greatest experience was learning how to become a great leader. My coworkers were great people to work with. The hardest part of my job was being the bad guy from time to time, but did my job with great expectations because when you are in a business that's the expectation. The great part of the job was getting awards, bonuses, dinners.

The culture in the New York City office is casual and fun and everyone really treats everyone as part of the team.  Work/ life balance is encouraged and its very easy to be connected to what's going on remotely and while on the road. 
The downside is that there is no opportunity for growth in sales and the product management jobs are few and far between.  Not a lot of support from sales management, especially during a down trending headwear market.

Top Job Titles	Average Salary
Machine operator 9 salaries reported	$16.22 per hour
Intern 5 salaries reported	$17.00 per hour
Apparel associate 5 salaries reported	$56,400 per year
Supply chain specialist 2 salaries reported	$19.75 per hour
Sourcing manager 3 salaries reported	$64,833 per year

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