desktop support technician

field engineer

network engineer

it support

wireless engineer

New Era Technology

I started as a contractor with New Era when they acquired Comm Works. I quickly took to the job and enjoyed my team. Very early on they started telling me they wanted to convert me. When my contract was up I was strung along on a carrot for months because of a supposed hiring freeze. I asked many times if all was OK to move forward and was reassured it was. 

I was finally converted in the new year after spending months waiting and hearing about how good the company was doing and being reassure that our jobs were safe, only to be laid off at 8 am on a Friday 1.5 months after being converted due to my position no longer being needed.

I endured an ineffective manager for several months after my original was promoted and a team member that did not pull their weight on the team, but was never reprimanded. 

We were constantly micromanaged and expected to do well over the amount of work we should have.

I loved the company when it was still Comm Works but the New Era change was not a positive thing. I don't recommend this as a work place.

I was just laid off a few weeks before the holidays, with no warning or severance. They’re that kind of soul-less company. Many of the projects were very fast turnaround, and felt like were bartered for in return for a few peanuts (ie very strange projects with strange requirements that no other company wanted). The one legit project I worked on was woefully understaffed, undersold and had a very unrealistic deadline. Upper management does not communicate re: company health, so you’ll never really know where you stand, or how the company is performing, except for their newsletter which only publishes convenient content. The monthly “team-building” in-office meeting felt desperate and served as a cheerleading opportunity to consistently celebrate just a handful of employees. Most importantly, if you’re still considering this company, make sure they have a long term engagement for you, as any bench time will automatically put you in the crosshairs.

What is the best part of working at the company?
The people - this is a company that - at least at that time - valued the employees, and made sure they knew it.

What is the most stressful part about working at the company?
The company changed when it was acquired by a private equity firm, and local leadership no longer had the last word on anything. The climate became somewhat adversarial. My impression, from my former co-workers, is that this has not improved. It is a shame!

What is the work environment and culture like at the company?
These days it is all about maximizing revenue (not margin) at the cost of anything that gets in the way. A great number of people who helped to build the company have left.

What is a typical day like for you at the company?
Typically an engineer would have some number of projects for which they were responsible, it was up to us (mostly) to prioritize the tasks, which included signal flow drawings, cable pull schedules, bills of materials, and DSP configuration (as required).

What is the best part of working at the company?
The amazing team spirit everyone embraces!

What is the most stressful part about working at the company?
Not much in ways of stress;  biggest possible stress would be that you aren't selected for a project and one of your colleagues you know is much better at that deliverable gets it

What is the work environment and culture like at the company?
Collaborative and camraderie.  People are extremely easy going friently and always willing to rearrange schedules when helpful to others. 

What is a typical day like for you at the company?
Its mostly fun; knock out some value differentiating deliverables for clients, spend some time learning, go to happy hour

What is the best part of working at the company?
Poor PM and Admin. Only 1 or two people know what they are doing half the time.  Does have good training if your new to the industry. Get it and go would be my suggestion. 

What is the most stressful part about working at the company?
Management is very disorganized. 

What is the work environment and culture like at the company?
Poor culture. Very isolated huge building for 200 people only have 5 people in it. Poor leadership and training process. 

What is a typical day like for you at the company?
Go to shop, jobsite, then home. Read wiring instructions and install devices. Perform programming duties.

New Era Technology is a fantastic place to work!  Everyone is helpful, supportive, encouraging and makes you feel completely welcome.  You honestly couldn't ask for a more ideal work environment. The job itself is fast paced and challenging which makes me feel accomplished at the end of every day.  There's plenty of opportunity for advancement, and many different avenues to achieve it.  Your goals are acknowledged and nurtured.  Management is down to earth and approachable.  The hardest part for me is the commute, but I'm not alone.  A LOT of people who work here commute an hour or more... because it's worth it!

I was laid off and then one week later found that my job was reoffered in my local area. Nothing performance related, it just seems like they wanted to hire someone else at a lower rate. Very disheartening to see your job reposted so quickly to be filled, after a large layoff of the company was done. Management is constantly tracking your work that you have to account for per minute with their ticketing system. Basically every minute of your day is tracked by this ticket system. You have to constantly ask your manager for work so that you can meet your work stats and if there is no work they just lay you off.

Since New Era has taken over my former company (Advanced AV), all decisions are made at the corporate  level which makes it almost impossible to make changes. The changes that are made are implemented in a messy way and require much correction. Mid-level management wants to be supportive of their employees but are powerless to do anything.  The division I work for is led by a team in the UK and they are struggling to understand why many talented workers have quit. 

NET has lacked quality management and leadership for over 10 years.  There is not equal accountability among all departments, over time they have lost site of the value of taking care of employees, and giving them a reason to stay.  There is little training, and upward mobility is very difficult. 
I like what I do, the people who work for me and my clients.  My proficiency, project success and client rapport kept me away from the need to interface with senior management, except for my personnel review.

New Era Technology is a friendly environment and makes coming to work enjoyable. Since I started, I have always felt comfortable and welcomed! They take into consideration your goals and what you want to achieve in your career and they help to create a path to get you there. New Era Technology is flexible, has great work/life balance, and really cares about their employees.

Top Job Titles	Average Salary
Desktop support technician 2 salaries reported	$17.77 per hour
Field engineer 2 salaries reported	$22.75 per hour
Network engineer 8 salaries reported	$133,125 per year
It support 12 salaries reported	$19.50 per hour
Wireless engineer 10 salaries reported	$112,750 per year

Working at New Era Technology: Company Overview and Reviews

New Era Technology

New Era Technology Ratings

Popular jobs at New Era Technology

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected