cook

dietary aide

chef manager

dining room manager

director of dining services

New Horizon Foods

My typical day consisted of preparing and dividing portions of salads, desserts and sandwiches for about 200 people twice a day. What i have learned is how to efficiently do the previously stated without outside help within the kitchen, except for a few coworkers. The management is lacking in all areas that would be expected from your superiors. There are often days when a lead/supervisor would be absent from the kitchen. There was barely any communication, if any from management. Food delivery orders were rarely completed correctly, meaning the main ingredients needed for the recipes we were to follow on a daily basis were rarely available. And with not being able to complete a recipe because of missing ingredients we were often blamed for not having done the task. While the manager in charge of completing said food orders would spend their day wandering around and sitting in their office on their phone, or they would go to other employees within the kitchen to gossip and tell others not to help. When we would have a state food safety inspector everyone was blindsided and reprimanded for not following food saftey standards they were never taught. So as you see the workplace culture was toxic and made you feel isolated. The managers lack any accountability and refuse to see what could be done better. So, I'd say the hardest part about the job would be trying to satisfy management without feeling inadequate. OTHER than that I personally loved the work, I enjoyed and took pride in my presentation of the food I prepared.

Horizon Foods is in full operation ,in Colorado for the past 24 years and on target for several decades to come!

The Food is so much better then what they had in the past.
Horizon Foods West works hard at buying natural and organic foods from local farmers and ranchers, fantastic fresh wild seafood!!The very best in Colorado.

I have worked for Horizon Foods for 21 years and have enjoyed the benefits of the highest possible food quality in the market,
to deliver to my clients!!The Company buyers are always adding new items.

What a great feeling to see a client, and they are excited to see you!
The postive energy flowing in the Company culture is amazing.

Being your own boss is a plus,on nice days it is hard to not go play.The beautiful thing is you plan when and how many vacations a year you would like.

I love the freedom of controling my own time and income!!

I feel very blessed to be a part of a postive enviroment and helping peolple eat healthy at home!!

I would recomend Horizon Foods to peolpe who have a desire to be your own boss and control your time and income, and not someone else.

Upper management do not care at all about you. They only care about their budget and meeting it every month. They don’t care if you have a to sacrifice and arm and a leg to do it. Just as long as you do it. No support from them unless you do something wrong. No accountability from anyone in corporate positions, they think they are high and mighty sitting in their castle. HR needs to learn how to be more H and provide more R. You’re basically set up to fail as soon as you walk in the door. Pay will make you think you’re doing nothing but expected to put your blood sweat and tears into every single thing you do. District managers couldn’t even run a Hardee’s and when you ask for help they will be unresponsive. Culinary Director will show you what it feels like to be their servant and force you to keep doing more and more so they can do less and less with their cushy paycheck. Basically an on call job. Think you’ll be working between 40-50hrs? Think again. You’ll be making less than the cooks in the kitchen but have more responsibility. The residents will be the only thing that’ll keep you at the job. I love them and they love you. 

My time with New Horizon Foods was extremely challenging due to almost no training or support for a demanding director role. I was given a laptop and expected to run an entire account with little to no guidance. Communication from leadership was inconsistent, unclear, and often unhelpful.

On multiple occasions, I was told to cover another account on very short notice without proper documentation or explanation of expectations. When I asked for written details, they were not provided. This made it difficult to understand my role or feel secure in my position. Director turnover was noticeably high, which reflected the lack of structure and support.

I often felt like the company did not value or prioritize its employees, and that leadership did not put the necessary time or effort into helping directors succeed in their roles.

There was also confusion involving my final week of pay, which required me to file a wage claim with the state to resolve it. Overall, the lack of support, unclear communication, and constant last-minute demands made the job far more stressful than it should be.

I drove to my office each day and turned in my sales and was paid for  my efforts the previous day. I sold center of the plate meats, seafood in towns all over New England every day and built a customer base that I could go back to make residual sales down the road. I learned to have compassion and empathy for the many home owners and business owners I met each day. My sales manager was extremely helpful and was there for me all the time and mentored me to excel 
in this business. My co workers were also very  helpful in showing me new angles for sales presentations. The most enjoyable part is showing the convenience all this food service provided when a customer saw the big picture I painted for them. The hardest part was  showing customers the quality of food I offered and them saying no.

⚠️ Warning: Do Not Work Here
The  location I worked at is a disaster. Employees are routinely abandoned to deal with overwhelming, chaotic dish loads — management leaves them stranded with zero support. Structure doesn’t exist here, accountability doesn’t exist here, and teamwork only shows up when it’s already too late.

Hiring is careless, training is nonexistent, and the result is predictable: constant disorganization, burned-out staff, and a toxic environment.

Bottom line: If you want to be treated with respect or work in anything resembling a professional operation, look elsewhere. This place fails on every level.


Very unstable company, i had 3 different D.M.s in just 7 weeks. Never had a correct budget to work from or labor budget! The Executive Director of the building made a completely different budget from what Horizon Foods was given and made for a s*** show!!! Short-handed, low pay and only one orientation per month forced me to keep horrible workers to prevent residents from going without the proper help they deserved. I would not recommend this company to anyone. Way to much stress for the money!!! District managers abandoned  the chefs and only call or visit monthly  if you're lucky. No help from corporate at all!!!

It was very fast paced it was an exact time everything had to be done.If you were behind on one thing you were behind on everything for that day. I learned that that really wasn't the environment I wanted to be in even tho I loved interacting with residents. I really didn't like the feel of the workplace because it was like the people that was there longer thought they could force you to do what you are really not suppose to. The hardest part of the job for me was to clean up two dining rooms all by myself. The most enjoyable part of my job was interacting with residents & hearing new stories everyday.

I have worked for the really large food contact companies and really small ones. New Horizon Foods in the perfect in between! You are not just a number in this company they really treat you as a individual. Hard work gets noticed and pays off. The job itself is rewarding. We get to spoil our residents everyday, our job has a sense of purpose here. Senior living is not easy, but there is never a dull moment. We are lucky to have smart leaders who like to grow their teams. I have advanced in my career with NHF and learned a ton about this industry.

I hated the fact that they are a for-profit company. Companies that are for-profit should not be in nursing homes.  The residents and their happiness are the most important things, so cutting corners to cut costs is not very good. I understand that companies like them need to make money to stay afloat,  but paying employees low wages,  and buying cheap food and supplies that don't make the residents happy aren't the greatest ideas.

Top Job Titles	Average Salary
Cook 1 salary reported	$17.50 per hour
Dietary aide 21 salaries reported	$15.44 per hour
Chef manager 2 salaries reported	$20.00 per hour
Dining room manager 3 salaries reported	$47,500 per year
Director of dining services 2 salaries reported	$19.50 per hour

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