direct support professional

therapist

direct support professional ii

habilitation specialist

case planner

New York Foundling

Management is full of incompetent people who will make your life hard. They continuously hire inexperienced, low-skilled supervisors and managers so there is no way to avoid poor management. There’s mountains of paperwork that no one will help you with and since management is so poor they can’t even help you but will make everything harder because they do not understand what is going on. Most management do not want to see anyone succeed or advance. Often, a lot of the people working here would not be able to work anywhere else and leave the comfort of this environment because they are so inept. There is a nauseating amount of favoritism and nepotism happening as well. 

There is a lot of drama about who likes who and who doesn’t. People will not allow you to work and stay out of it. 

The worst part is that it’s not even the clients that stress you out, it’s the awful coworkers and strange workflows that continuously change. 

Clients are generally pleasant but will make you very sad. The child welfare system is damaging to children. Foster parents and even biological parents do not always have the children’s best interest in mind. Since the children have little autonomy, they have no choice. 

Pay isn’t bad but there are very few benefits. PTO is hard to request especially if the program is understaffed. Work/life balance is poor and people leave constantly.  No one cares about the tuition reimbursement which is one of very few benefits. The health care plan is expensive. 

If you’re an experienced social worker, clinician etc. This place is a waste of time as very few people will know any clinical terms and/or practice social work protocols. Even with masters level degrees or higher most people lack basic social work knowledge. 


A typical day at New York Foundling did not center on the residents as it should have. Instead, the environment often felt focused on workplace gossip and internal dynamics rather than client care. There was also a concerning culture that, at times, felt discriminatory, though not always openly addressed.

Management was one of the most challenging aspects of this experience. There appeared to be a lack of leadership, accountability, and effective communication. Decisions were often unclear or avoided, and responsibilities were frequently shifted onto staff rather than being appropriately managed. This created an environment that felt unsupported and, at times, unfair.

While I did not gain the professional growth I had hoped for, I did learn the importance of advocating for myself and maintaining professionalism in difficult workplace settings.

I do not typically leave reviews, but this was one of the most difficult work experiences I’ve had, largely due to management practices and workplace culture—not the individuals receiving services.
In my opinion, I believe the company needs to do a thorough investigation on how management handle the work environment make them accountable for the environment that they lead. 
If there is no accountability, there is no growth and where there is no growth there is no understanding or responsibility that in line with company policy. 



2 stars for flexibility and benefits. This place is a culture of entitlement. So many of the non therapist staff are either unprofessional, totally unqualified and will pout and complain if you hold them accountable or ask them to do any of the work they were actually hired and are getting paid to do. Does anyone do a background check on people? Staff don’t show up to work for days and are shocked to be spoken to by their supervisors. Staff lie about work they did (well, actually didn’t do) and wonder why they are being written up or fired.  Unprofessional people love to gossip and complain which creates a negative work environment, so you can imagine what it’s like to work here. Managers and supervisors are held accountable for babysitting staff, creating and supporting  a “healthy“ work environment all while bending over backwards to keep programs running. Excuses, excuses, excuses-staff blame their supervisors, managers, every excuse out there but they don’t want to work. There’s no clear direction here you just have to “figure it out” with no support and hope for the best.  Sit this one out if you have any type of experience or credentials-this place is not worth the stress that you will ultimately endure and not be paid appropriately for.

What is the best part of working at the company?
Leaving is the best part. In the beginning when I first started there everything was good. However, there was a steep decline when and I began to notice they would open a program and the program would last for a season before being merged with a preexisting program and creating more duties for other workers. 

What is the most stressful part about working at the company?
The fact no program would last and the program would merge creating more work. They want to make it seem as if your opinion matters by asking what you want to do when in reality they already decided. 

What is the work environment and culture like at the company?
They try and make it seem like it’s all inclusive when it isn’t. They hire a certain race more for managerial jobs meanwhile hire other races to work with the public and it looks obvious when they managerial staff is younger and lack experience and knowledge on how things work. 

What is a typical day like for you at the company?
A typical day is meeting after meeting after meeting or training after meeting after meeting meanwhile they expect for you to perform your job duties after 5pm as if you don’t have a life or have other responsibilities to tend to.

The title says it all. New York Foundling not only set the standard for excellence, they have raised it.

I started at New York Foundling in 2001 as a social worker in foster care, at the time juggling a caseload of up to 30. I interacted with service providers, hospital personnel, court personnel, the justice system, the board of education and many more human service agencies. I learned empathy, patience and understanding. I’ve learned that my voice is strongest when I am advocating for those that cannot advocate for themselves, most of all I have learned that I have made a difference one person at a time. I have moved on from foster care and adoption and now serve the developmentally disabled, people often overlooked, misunderstood and forgotten. I am taking part in a large transition in which we are focusing on the person, what their hopes and dreams are and what their desires can help them achieve. I am certain that this new direction will open many doors and allow everyone to reach their full potential. New York Foundling is comfortable pioneering this endeavor when others hide and peer from behind shadows.

New York Foundling is it, there is no better, there is no competition.

Direct Care Worker and Disability Specialist/ Group home
●	Administer bedside or personal care, such as ambulation or personal hygiene assistance
●	Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor
●	Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands
●	Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles
●	Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.
●	Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals
●	Transport clients to locations outside the home, such as to physicians' offices or on outings, or moving clients to new placements using a motor vehicle : mot trucks vehicles , handicapped vehicles ,16-18  passenger   van  ambulate  or  car
●	Instruct or advise clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care

What is the best part of working at the company?
The coworkers work as a team and do great with the residents. The company treats us so good, we get bonuses and things to help us!!

What is the most stressful part about working at the company?
I would have to say when the residents have a mental breakdown or get hurt! It is stressful to see them struggle but most of the time they do very well. 

What is the work environment and culture like at the company?
It is a very calm and great home environment for the residents. We do all we can to make it as good as we can for the residents. The residents love their home. Their rooms are decorated to their liking and their pictures hung all over that they paint or draw!

What is a typical day like for you at the company?
I work overnights from 11pm to 7am. I’m either giving medications to the residents in the morning or if I’m in the kitchen, I pack their lunches for the residents to go to program the next day and prepare their breakfasts for morning, clean the kitchen and living room. If I’m in the back, I clean the bathrooms and do their laundry.

The management at the New York Foundling focuses on their numbers and ratings rather than truly helping children and families to improve their well-being. The company took a budget cut during the pandemic so the clinicians are required to take on an additional role as an intake coordinator. The company is poorly organized with  4 separate documentation systems that Therapists must juggle on a daily basis. The disorganization only gets worst when it comes to trainings and meetings as their are separate ongoing trainings for ACS, the NY Foundling and the FFT treatment model. There is inconsistent feedback amongst supervisors and they are LAZY, as they love to refer their staff to outdated manuals rather than genuinely supporting them. If you are looking to obtain hours for licensure This is NOT THE PLACE! You will only receive 8 families and can only obtain 8 hours a week unless you see your families multiple times a week. The New York Foundling is overworking their employees without consideration for the hard work they do.

The program was a mother and child program. The mother and child program were teenage moms with one child that lived on residence with there children. My job was to help the mother learn how to take care of herself and her child. If you enjoy working with children and feel as though you can make a impact in someone’s life then this may be the job for you. The job was fun for me, but sometimes it could get a little stressful. Sometimes if the residents would get into a physical altercation, myself and another co-worker would have to intervene. There was a cook there during the week, so the residents as well as staff with sit down and would eat together. We would have holiday parties for kids and other activities trips, etc. My supervisor at the time was great and the people that I worked with during the time I was there were great people to work with. Overall I enjoyed working there.

I enjoyed working at the New York Foundling Hospital.Unfortunately, I became ill during probational period and was told in a letter, to let Human Resources know when I am ready to return to work, which I did to no avail. Years later, in January 2013, I contacted Personnel Dept.,again, I was granted an interview with a hr generalist who informed me that the director of the "Blue Sky Clinic" gave me the permission to return to work, and to wait for a call from the supervisor of the unit. Since then, I have not been able to speak to the hr generalist, and the supervisor never called either. It is questionable whether policies aiming at protecting job security are followed in my case. But giving the opportunity, I would return to work for them again. I liked my co-workers, the athmosphere of the clinic was nice and respectful to all. The benefits were good, and the salary was comparable to the same positions in other non-profit organization.

Top Job Titles	Average Salary
Direct support professional 425 salaries reported	$19.11 per hour
Therapist 88 salaries reported	$68,556 per year
Direct support professional ii 42 salaries reported	$21.92 per hour
Habilitation specialist 51 salaries reported	$19.02 per hour
Case planner 36 salaries reported	$59,508 per year

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