funeral director

administrative coordinator

crematory operator

animal advancement specialist

support staff

Newcomer Funeral Service Group

A typical day at Newcomer Funeral Home is fast-paced and emotionally demanding. From coordinating funeral services and handling paperwork to assisting grieving families, there is little time to pause. The work requires constant multitasking, and unexpected challenges often arise, making the day unpredictable.

I have learned how to manage high-pressure situations and work efficiently under stress. The job has also taught me how to communicate with grieving families with empathy while maintaining professionalism. However, the emotional toll and constant workload can make it difficult to find balance.

Management can be inconsistent. While some supervisors are supportive, others seem disconnected from the daily struggles of employees. Communication is sometimes lacking, and concerns about workload or scheduling flexibility often go unresolved, leading to frustration among staff.

The workplace culture is professional but can feel rigid and impersonal. While there is a strong focus on serving families, there is little emphasis on employee well-being. The high expectations and limited flexibility can create a stressful environment, making it hard to maintain morale.

The hardest part of the job is handling the emotional weight of grieving families while keeping up with demanding administrative tasks. Some days feel overwhelming, especially when short-staffed or dealing with difficult situations. The emotional strain can lead to burnout over time.

The most enjoyable part of the job is knowing that my work helps families through one of the most difficult times in their lives. Despite the challenges, offering comfort and guidance to grieving families can be deeply rewarding. However, the stress and lack of work-life balance often overshadow this aspect.

 Coworkers all got along well for the most part when not being pitted against each other by management.  If you go with the flow and don't make waves you can work here for a few years with no problem.

It will be hard not to let your resentment get the best of you because while Newcomer advertises PTO, a work life balance and generous compensation what they leave out is that a funeral director's  base "salary" is calculated using a 45 hour work week and includes overtime pay. If you use pto, or receive holiday pay that week (which will happen a minimum of 6 weeks per year) you lose the overtime, 5 hours and therefore a portion of your "salary". You would need to work an additional 7.5 hours to make up for the "paid holiday" you took.   The compensation is so "generous" that you will make just enough money to scrape by. Will be very hard to live on the salary without a second job. 
You will be offered $15 entire dollars each month for your cellphone.  If you save it up for an entire year you could potentially pay an entire month's bill with it. 

You know that kid in high school who always had to make everyone else look bad so that they could look good? That person will be your supervisor here. Funeral directors should regularly expect to be assigned work not completed by others without additional compensation.  Despite being a "progressive" funeral home, they do not use technology to their fullest potential. 


Excellence, Trust, Care and Growth are the supposed core values of Newcomer Funeral Service Group.  It would be nice if management followed those core values; especially facility and area managers.  For facility managers they only care about getting to the next step and they would throw their own mother under the bus  in order to achieve that goal and move to the next position.  The manager that I worked with talked out of both sides of his mouth -tell you one thing and then tell someone else something else.  He talked about all of the work he did, but never left his seat in his office.  Certain people  and classes of people are treated better than others; especially if your under 40 and female.  The only good thing were the benefits.
It might be a good place to get started and get your feet wet, but if your thinking long term your better off going someplace else.

Joining the Newcomer Family Team is one of the best career decisions I have made in over 30years in this field. The funeral profession can be incredibly challenging and stressful at times, not only for the director but also for the directors own family as well. Its long hours, working Holidays and all around treating families you serve better than your own family can wear on you. At some Funeral Homes, as a new employee, you are often put in a position of sink or swim. That is not the case here! The Newcomer family culture is one that believes their employees are their greatest asset, and their mindset is that of “if you take care of your employees, they will in turn take care of the Families they serve. The team mentality here has restored and renewed my faith in the funeral Profession, and it will restore yours.

Other than still having an old school mindset, Newcomer is a fantastic place to work. The benefits aren't the greatest and HR can be a little rigid, but the intangibles are what sets Newcomer apart from the rest. If you are passionate about your work then you'll never feel like you're actually going into work at Newcomer. Everyone has a common purpose and goal. That goal is to support the customers and their family's needs in a time of hardship. I've never worked with more genuinely nice people that truly care about my family and I. The work/life balance here is phenomenal as well. Work stays at work, and family time is family time. If my career goals were different, I'd work for Newcomer as long as they'd let me. I'd recommend anyone to interview here. Newcomer is a company that you could spend your entire career at.

What is the best part of working at the company?
Being part of a caring team of people and supporting families during their time of grief

What is the most stressful part about working at the company?
Probably the secretarial resonsibilties.

What is the work environment and culture like at the company?
Very friendly and calm.  Directors are very professional and are always heloful

What is a typical day like for you at the company?
Preparing a chapel fir visitation or service.  Clean up after services.  Greeting families and visitors and making sure they have all that they need.  Assist director when needed. Assist in parking and directing processions.

Decent place to work as far as wages go, but if you want to feel welcome and have a sense of job security, this job is not for you.  The issues for me stem from the home office.  It seems that there is major disconnect between members of departments.  The accounting dept for me was the hardest to grasp.  There was constant, and I mean constant turnover.   Seems as if they were always understaffed and overworked, and at times very unhappy with their jobs.  HR/upper management was a whole other disaster, we really felt we couldn't connect or trust them, which is unfortunate.  I do miss interacting with my peers as well as the families we got to serve.

What is the best part of working at the company?
Everyone is helpful and friendly.

What is the most stressful part about working at the company?
Not really anything ... always someone available to ask questions 

What is the work environment and culture like at the company?
Very quiet and relaxing, but gets very busy at times 

What is a typical day like for you at the company?
Open building..make sure everything is stocked and ready for customers/visitors. Answer phones..take messages..direct calls to proper person.  Assist staff and customers as needed. Close and lock up building.

This firm allows you to focus on what is most important to us as Funeral Directors; the families we serve. They provide the necessary tools and resources to make everyday responsibilities a breeze. They also understand the importance of a work/life balance.They offer a very generous on call schedule, competitive pay and the ability to move up within the company. They provide a great team that is always working to be better and become more innovative. Working for this company was easily the best decision I ever made and I look forward to going to work everyday.

What is the best part of working at the company?
Excellent leadership and great work environment.

What is the most stressful part about working at the company?
Making sure families have all the support they need at a difficult time.

What is the work environment and culture like at the company?
Managing partner has created a relaxed , service oriented environment with the families we serve as the complete focus of our team.

What is a typical day like for you at the company?
From the time our day starts we educate ourselves with our knowledge about the family we serve.

Top Job Titles	Average Salary
Funeral director 18 salaries reported	$29.52 per hour
Administrative coordinator 4 salaries reported	$23.25 per hour
Crematory operator 3 salaries reported	$19.17 per hour
Animal advancement specialist 5 salaries reported	$20,000 per year
Support staff 2 salaries reported	$16.50 per hour

Working at Newcomer Funeral Service Group: Company Overview and Reviews

Newcomer Funeral Service Group

Newcomer Funeral Service Group Ratings

Popular jobs at Newcomer Funeral Service Group

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected