grill cook

line cook

chef

assistant restaurant manager

shift leader

Newport Creamery

Worked there for seven years, when I inquired about becoming a manager they turned me down because of my criminal record from when I was barely an adult. I'm 29 now with a family and a completely different person, but they never let me advance. But, they let young people who have worked there for a matter of months become supervisors. One of the assistant manager used to steal money and give away free food, they didn't fire him just moved him to another store. But I'm untrustworthy? Then, after being pretty much the lead/only good cook for several years the new manager decided to cut my normal schedule by seven hours, again, I have a family to support. So, I told her to give me my hours back or I wasn't going to work there anymore, and she removed me from the schedule. She cut my hours without any notice by the way, which I'm pretty sure is illegal. I emailed the corporate office about the situation and they never responded to me either, but they're useless too. This is the North Kingstown location, take it from someone who worked there for a while, don't do it. I don't know how the other stores are to work in. I'm sure the managers are better. But they're all owned by the same company and they suck.

This was a great first job and I learned a lot through trial and error. The custumers are mostly alright and the regulars being mostly either older people or families bringing in their children (so be ready to clean up some extremely huge messes). The tips are good when you develop relationships with the regulars and seem passionate about what you are doing. No tip pooling, you keep all your own tips. Although, the staff and the management is very different depending on the day. One day everything will be fine and all working together and the next everyone is upset and makes working in this environment terrible (walking on egg shells). I appreciate all I have learned but I would not recommend if you cannot deal with extremely negative people. Also dealing with some managers that are great and passionate for their jobs and others who have no care for their staff or their job in the same week is difficult to say the least. If you keep to yourself and focus on simply completing your job you will be fine. Keep your eye on making your own money and doing what you can to make sure you're giving the best service all will work out!

Newport Creamery's are cornerstone restaurants in the community in Rhode Island. These restaurants have been a staple in various locations in New England for over 70 years, but sadly only a small amount now reside in Rhode Island. 

A typical work day would consist of locals and transients dining with us; and an consistent influx of families with children. 

This is not a stress free work environment however it as its daily rewards which are not hard to find while gaining customer satisfaction and positive staff interaction with our paying guest and myself as their manager.

Since joining this company I have been fortunate to be able to manage a great store and bring rising profits each year to the company surpassing the budget of the previous year.  

I have enjoyed working at Newport Creamery and have no complaints about my relationship with this company, in fact I still work for them and only seeking other employment because I have purchased a home in Salem New Hampshire.

While working as a server you do much more work than in other restaurants and usually receive half of the tip you should have because NPC is looked at as "fast food". As a server you sit the door, take the food and drink order, run the food/drinks, make the salads, soups, and ice cream if the table orders any of the above, and then buss all of your own tables plus all of the side work. In a rush, it is very stressful having to do all these steps, and depending on the management staff on duty if you're on your own for it. On a good night, you come out making some pretty decent money but you will work your butt off. There is also too much drama that comes along with the job. Everyone seems to have their own opinion and talk about other staff members. You need to know how to navigate around it all. Though this is a hard job I love interacting with all the customers and making friends with all the regulars. This is a really great 1st job to become aware of hard work paying off and learning much-needed skills for life down the road. 

Newport Creamery was my first job. I noticed right away that there was no professional training, just watch and learn. The other employees were the best part of working there, even most of the managers. The GM was okay, the DM was a nightmare (retired right before I left). It is a very high volume restaurant and when I worked there it was minimally staffed (due mostly to COVID). About 4 people covering the whole restaurant. The manager, takeout/ice cream, a server, and a cook (me). Once I was comfortable in my position it was actually enjoyable when we weren’t packed. I would say the worst part of the job was cleaning. We weren’t given proper tools and chemicals, and it was still expected to be spotless. I would be there almost two hours after close every night cleaning up.

Management is difficult to work with and will almost always take the customer's side; even when the customer has been rude, mean, and/or abusive. Afterwords you are punished for "not handling the situation appropriately" even though you followed every instruction given to you for this type of situation to the letter. It is also not uncommon for management to come out to assess the size and weight of ice cream dishes that have been made, and talk down to you loud enough for customers can hear and humiliate you. On top of that, time off is nearly impossible to get. Even if you request a day that you don't usually work (ie. normal days are Mon, Sat, Sun, and you request a Wed) you receive dirty looks, snide comments, and made to stay late for weeks.

Usually dishwashers/cooks don't get enough hours. There is times where you're begging for hours and they refuse to call or attempt to help. They take hours away from people who truly need them, and give more hours to people who truly don't need them.

The managers are complete arseholes, they usually don't manage. A boss/manager is someone who is willing to teach you how to do something, not to yell at you and tell you what to do even when you've asked for some help. I've taken a full 6 months to understand what I'm fully supposed to do. They see you as someone who doesn't know what they're doing and demand instead of showing you.

[

So ive worked for the company for over 10 years. I started when i was a teenager. Its been a good job to have to start out with life. Its great for kids or people who need to makr money quick. Management can be tricky here. Ive had both good and bad managers here. They only allow you ro work a maximum of 28 hours and do not allow you to go more than that. There are no benefits for this job. They refused to provide heathcare or benefits for the employees unless you get a full time cook position. Ive enjoyed working there but there is very little room to grow.

Scheduling is pretty flexible, but good luck finding out when you have to work every week. Most of the managers are all right, but the company is so-so. I was paid as a tipped worker when I was working in carryout, meaning all of my tips were deducted from my paycheck. I brought this up, and they did nothing about it. Lost more than $500 in "tips" to this annoying company. As a server, I've made more than $16 an hour twice in 5 months. (After averaging my take home for hours I've worked, before taxes). Overall, a depressing experience, work anywhere else.

For the 5 years that I worked here, I had no quarrels with job security.  It helped me save for college and gave me some extra money on the side.  Besides this, mostly everything else needs work.  There is no opportunity for raises or advancement, you practically have to do everything in your will just to get a 25 to 50 cent raise, which takes 3 months to happen even after it is confirmed.  Worked here for 5 years and only ever had one raise.  Definitely a great, quick job to have but I would not recommend to keep it for long.

Top Job Titles	Average Salary
Grill cook 1 salary reported	$18.00 per hour
Line cook 3 salaries reported	$19.08 per hour
Chef 3 salaries reported	$24.00 per hour
Assistant restaurant manager 3 salaries reported	$53,750 per year
Shift leader 1 salary reported	$21.00 per hour

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