service technician

warehouse associate

project coordinator

truck driver

parts manager

North West Handling Systems Inc

Northwest Handling System overall could be better. Management could be better if they have more trust in the staff. There some tension that has be brewing for some time. I believe it’s due to high stress of productivity. There is no solid training in certain areas of department. You have to learn and relearn constantly. There is a culture that still needs a lot of work. They are trying very hard to keep diverse thinkers but they are struggling to maintain it.  Portland location could be better with more experience management and staff. There seems to be overturn constantly. Employees are let go if they don’t meet standards to their liking. There is constant awareness who is let go and no explanation. Retention is futile.

If I were recommended Northwest Handling , I wouldn’t suggest Portland.

Pay is below scale, no advancements, minimal raises. Owners micro manage the managers who are just ex-fork lift techs, untrained in management skills with archaic methods of dangling your job in front of your face continually. I was the top earning tech for the years I was there- no Atta boys, awards or thanks. No appreciation for employees at all- not even a lousy Christmas party. They were angry I quit- so they with  held my 2 weeks vacation pay- CLASS ACT. Between the cattiness of the office staff towards each other, the clicks and untrained management- this company will suck the life out of you. Its sad to see such talented techs with such low self esteem, who lack the self confidence to move on to companies who will appreciate their energies and talents.

Overall not a bad place to work as a service technician however the management team really brings down overall employee satisfaction. They seemed to prioritize the wrong things and promote the wrong people. They lost a lot of their most senior technicians recently to competitors who offer them much better compensation packages and it's not over yet. They tend to hire technicians fresh out of school with no actual experience and pay them almost as much and sometimes more as those who've been working the job successfully for years. 
Management is clueless...

This company has a lot of potential. Having the sole Northwest contract with Crown and Komatsu Heavy Equipment manufacturers for the sale of their products, they have a solid grasp of growth potential. Along with their material handling sales department, this company is a fun and exciting place to work, with services that can take employees to remote locations under a wide variety of circumstances. If you enjoy traveling and having a workplace that changes daily where you never know what you'll be doing next, then this is the place to work.

Back in 2021 I was recruited out of Dallas tx  moved my whole life up to Oregon to work for this company.  Worse decision I ever made. Was not compensated for my relocation there training was not set up correctly most days I showed up to work to work and sat a bench for the first 2 hours bc managers didn’t have anyone for me to ride along or train with. 88 days in and quit nwhs is a horrible place to work and half the people that work in The office had no idea what they were doing. Canceling jobs while we are half way through completing when I did get a chance to work. Trust me don’t work here  

Overall a decent place to work. Pay is competitive however, how it's decided on an individuals pay doesn't really make sense. They hire guys straight from tech school with little or no experience at roughly the same pay as those who have had years of experience working in the field. A few members of the service management team really bring down the overall experience of working there.

I loved my job and the company did advance me through the years but I was let go for made up reasons and I beleive they wanted to trim money and my job was one of the first to go. They fought my unemployment benefits tooth and nail and I felt like they completely shafted me.

Enjoyed the vast resources of information sharing between branches. Help with customer issues was standard. Hardest part of the job was finding and keeping qualified technicians.

What is the best part of working at the company?
Break room has a lot of food choices 

What is the most stressful part about working at the company?
Management 

What is the work environment and culture like at the company?
Horrible no leadership. No set processes. Float or sink.

What is a typical day like for you at the company?
It’s was a lot like high school.

Once you prove your abilities there is no micro-mangement.  You are always treated as an equal.  Holidays are wonderful.  Lots of things for employees; such as work clothes and food at times.  Just a great small company to work for.

Top Job Titles	Average Salary
Service technician 23 salaries reported	$27.00 per hour
Warehouse associate 4 salaries reported	$24.50 per hour
Project coordinator 4 salaries reported	$67,000 per year
Truck driver 5 salaries reported	$34.20 per hour
Parts manager 3 salaries reported	$25.50 per hour

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