route service merchandiser

outside sales representative

administrative associate

sales

pest control technician

Northwest Exterminating

My experience with this company was disappointing, to say the least. I found that for the amount of work that is expected the pay is far below what it should be. There is no real training and they do fully expect you to understand and be proficient by day 30. If you err in the slightest or make mistakes after the first month, you aren't good enough. I feel that had I not had a wholly and entirely distracting work environment, I may have done better. The people in this office spent their day talking trash, gossiping, texting, complaining and using every foul word known in the English language. I was utterly appalled at the behaviors witnessed and the language used, especially by some of the management team. I do however, believe my manager made an effort to help me, but did not have the time to provide proper training. It was very apparent to me that I did not fit in nor was I welcome there. The best word to describe this place was immature.

When I initially began here, management was great. They were super supportive and had your back. If it was a long day the manager would be there with a cold bottle of Gatorade for us. The job itself isn't bad, working out in the elements was nice. You weren't bound to an office all day. A company vehicle was provided, which was nice. Typical days consisted of pest control and termite inspections, on the job training was provided. Some of it though you had to learn on your own. Self taught due to lack of resources. Google was very helpful to me. After a couple years, a new manager stepped in. Thats when it started to go downhill. He is nice enough, but has no experience. He is very hands off and essentially lets the office administrator run the place. If you aren't liked you won't get far.

My experience at Northwest Exterminating has been overwhelmingly positive.  This is a family owned business that truly cares for its employees.  This company cares about their customers even more.  The culture is positive, there is tremendous room for advancement.  90 percent of management is outstanding.  You can actually speak to the president of the company.  Employees care for one another and make efforts to be their best.  The health benefits are difficult to afford, I suspect it is the nature of the work.  The dental plan is very good, vision as well.  Employees pay into a fund that helps other employees overcome life events.  Company is growing by leaps and bounds and expanding into neighboring states.  No limit to your personal growth!  Pest Techs enjoy lots of autonomy.  Managers for the most part care deeply about your success.

From the moment you sign in there really isnt anytime for you to not be busy, which for me is great. I learned about the Servesuite program and how to apply credits, I learned the responsibilities of an office manager because I had to do those tasks as well as my normal everyday job.

The hardest part was trying to keep up with everything that I needed to do which sometimes required me to stay late in order to complete those tasks.

The most enjoyable part of the day was talking to customers and trying to resolve their issues or concerns and also just getting to know people.

The management was not always very helpful or understanding in what you as an individual was going thru and it seemed their only goal was to make themselves look good and they wanted all the credit for a job well done when I was the one doing all the work. Including selling.

This job was one of the best jobs I have ever had. We had a women's bathroom with products for us in case of an emergency. The men had their bathroom. They had a nice breakroom with coffee and other normal office supplies. The many issues are expected to do a lot for little pay and the test to sell pests is very hard. Not a bad job but just know management will tell you the truth in the interview and please listen to them, they are telling you how the job will truly be.  Health insurance is expensive and not fully worth it but need. Good 401K and some good management. However, co-workers are the reason I lasted as long as I did. 

While at Northwest Exterminating I held 2 different positions. I started out as a file and mail clerk. I enjoyed the duties and the people I worked directly with. The other position I held was as a Collections associate. This position was more stressful than I imagined and in the long run not what I wanted to be doing. The people I worked with were fun and encouraging, but it was too much for me. I learned how to multi-task more than I ever had before. I also learned several aspects of the collections laws and how to abide by them. The most enjoyable part of the job was being able to interact with the customers on the phone.

Was a pretty good job worked there for about a year they don’t overload you with work you can’t finish typically and the work is relatively easy but a little physically demanding because they don’t use gas augers only T-Bars for sentricon installs and the QA department has forgotten more about bugs than I’ll ever know and always available my only real issue was the pay was a little low for the work and management made promises they didn’t keep which lead to my resignation. 

I would not recommend working for this company. The manager will throw you under the bus the moment he has the chance. You aren't appreciated. If you take time off to have surgery and they approve it, when you get back they will fire you for attendance. They don't give raises unless you get promoted and you won't get promoted unless someone leaves. I was very disappointed in how everything was handled when I was terminated. Not once did HR talk to me and let me defend myself before I was terminated. You are better off working in retail than this company.

Northwest is a company that cares about its employees and allows you to grow with the company. Going to work with Northwest is the best decision I have ever made. No one ever says I want to grow up and work in the pest control business but Northwest is an incredible place to work. Pay well above other service companies, they allow you to have a great work life balance and appreciate employee feedback.

The typical day at work was fast pace on the spot decision making. What I learned most about working for Northwest is the more organized you are on your job the multitasking came a lot easier. One of the best parts about working for the company was the management team was fair and just as hard working as their staff and co-workers were like family.  The hardest part of the job was keeping up with state and government codes/regulations. The most enjoyable part of the job was being able to come back the next day.

Top Job Titles	Average Salary
Route service merchandiser 8 salaries reported	$17.13 per hour
Outside sales representative 5 salaries reported	$75,000 per year
Administrative associate 1 salary reported	$16.00 per hour
Sales 4 salaries reported	$75,000 per year
Pest control technician 3 salaries reported	$50,833 per year

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