agent

transport driver

vessel manager

dispatcher

administrative assistant

Norton Lilly International

Normal days are spent behind the computer 8am - 5pm answering emails (500+ daily) arranging vessel line-up, scheduling with vendors, billing/ invoice processing, filing records. Vessels are boarded all hours of the day. 

I have learned many clerical skills: Data Entry, Accounting, public interaction, Computer Skills. The Shipping Industry is International and I've experienced interaction with many different nationalities. 
 
Hardest part of the job is the work load. Work days are long 8-5, and I board vessels during they day, but mostly evening hours, making the work day 14+ hours sometimes. Expected to be available 24 hours, 365 days a year and all holidays. Expected to answer the phone at all hours and handle business accordingly. 

I would have to say the most enjoyable part of the job is being a part of global trade, and as a vessel agent, taking care of all needs for vessels I manage with their movement in and out of the local Port.

Very political Old Mobile Company sold out to South Americans and very back stabbing environment seek employment at another company. Typical day at work is as long as everything is running smoothly all good drink coffee be happy. But one thing goes wrong and everyone including management starts pointing the finger to save face and cover their rears. I have learned from this company and my longtime employment with them to not trust anyone even the ones you think are close to you, will throw you under bus. Workplace culture is VERY VERY VERY toxic especially on corporate level, hardest part of the job was being paid nothing to do everything and management will usually pay 1/2 of what is budgeted for the role. Most enjoyable part of the job is free coffee and some not all of the people are fun to work with. But it is a JOB not a Career keep this in mind.

Basically taking booking requests, rating them and auditing bills of lading for info integrity and accuracy of rates. I learned to simplify processes, recommended systems change and approved by the line.
I honed my communication skills with my interaction with accounts, sales executives and line departments in Chile. I blended well with my co-workers and management. The hardest part of the job is during slack season where there is less action with customers. The most enjoyable part of the job is the laughter and joy for every simple things that may seem trivial but gives each other the relaxation and ease to get to the end of the day

Norton Lilly International is not the ideal place to be employed. The lack of consideration given to employees by the management team is very unprofessional. There is minimal to no training at all for the positions you are hired to fill but you are expected to do all the work without any errors, Asking any questions for help will be held against you.The over all atmosphere is less than friendly and anti-social between management and their employees. Think twice before accepting employment at this facility.

NLI was a good place to work if you don't mind putting in a lot of hours. In this job the Captains call you at all hours of night after you put in a full day of work. You have to be adept at handling all their affairs which could be making travel arrangements, scheduling doctors to board the vessel to treat illnesses,   trips to the bank to get monies to pay the crew, locating parts or supplies, etc. The list goes on. I wasn't too fond of the manager of that office but he was always off on some sponsored golfing event or other engagement so I didn't have to spend much time with him. All in all, if you don't mind not having a social life, the job is great.

Norton Lilly has really turned the culture around for the employees. We have group outings, team builders, heart walks, and give back to our community with food and toy drives throughout the year.  Management gets involved and really puts the employees first. It is a breath of fresh air to have support. There was a time where this was all non existent but NLI has worked very hard to support their employees and it shows. I would recommend anyone to apply for Norton Lilly you will not regret it.

My time at Norton Lilly International was unfortunately the worst professional experience I’ve had. The culture felt toxic and emotionally draining. Gossip, exclusion, and inappropriate jokes were part of the daily routine, and it created an environment that was more like high school than a workplace.

What made it worse was that this behavior came solely from Human Resources and management. There was no real leadership or accountability, just favoritism and dysfunction. 

I wouldn’t recommend working here to anyone. 

Spent most of the time tied to a computer or answering phone calls throughout the day...updating bill or ladings and sending out arrival notices.  Coworkers built great lasting relationships but management was very negative.  No matter how great your numbers were they would find a reason to make things go sour.  The pay was not enough for the job duties that were required of me.  The hardest part of the job would be working with management day to day.

I was a temp, hired for data processing. I enjoyed working here, however, when I got the work caught up they let me go and kept other workers that were not making an effort. They had one worker that played on her gameboy most of the day every day. I desperately needed and wanted to stay and did my best in everything I did. They still kept someone that sat and did nothing over me. The job was simple. Enter data, process incoming and outgoing mail, document it, deliver mail, filing.

If I han't moved, I never would have left! I have nothing but good things to say aobut Nortonal Lilly International (Phoenix). The job was challenging and fulfilling, and my department was wonderful. The smaller office setting was friendly, and without a lot of gossip or cliques. The hours were great and the pay was fair.
I miss it there very much

Top Job Titles	Average Salary
Agent 15 salaries reported	$20.67 per hour
Transport driver 17 salaries reported	$20.29 per hour
Vessel manager 4 salaries reported	$65,375 per year
Dispatcher 6 salaries reported	$18.42 per hour
Administrative assistant 1 salary reported	$20.20 per hour

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