licensed practical nurse

nursing assistant

registered nurse

caregiver

behavior technician

Nurseio

A typical day working as a CNA / PCT/ BHT for NurseIO involves navigating a disorganized environment due to poor communication from the agency. Assignments and schedules often change without prior notice, leaving contractors to figure things out on their own.  Or being rerouted after you've accept and showed up for an assignment ( CBI )

From this experience, I've learned the importance of self-reliance and staying adaptable, as there is little guidance or support from the agency. Standing up for yourself can be risky, as voicing concerns often leads to being marked as "Do Not Return" (DNR), which discourages open communication. You can be mistreated and NurseIO is okay with that.

The management at NurseIO is generally unresponsive and combative, making it challenging to address issues or seek clarification. Compensation is very low compared to industry standards, and the lack of benefits for contractors makes it difficult to justify the effort required.

The workplace culture is largely negative, with a focus on individual survival rather than teamwork. There's a distinct lack of community or support among NurseIO contractors, as everyone is focused on handling their own issues due to the lack of agency support.

The hardest part of the job is dealing with the unpredictable nature of assignments and the absence of reliable communication from NurseIO. The very low compensation further exacerbates the frustration, as it doesn't reflect the Effort and Flexibility Required.

The most enjoyable part of the job is interacting with diverse patient populations and making a positive impact on their lives, despite the lack of support from the NurseIO. 

Overall, working as a contractor for NurseIO is extremely challenging, with significant issues in management, communication, and compensation that need to be addressed.

When I found this company, I was super excited about having the ability to pick and choose my shifts and hours. During the application process, you are asked to provide a fingerprint clearance card ($65),  a crisis management certification ($140), first aid certification ($14) and a tb test ($30). The company does not pay for any of these fees. If a employer wants to hire a candidate, these certifications should be obtained after someone is hired. If a employer values a employee, a employer should pay for these certifications. 
 They have restarted the application process over again creating unnecessary delays. This speaks volumes. It’s been over two weeks since I started this process.  I have not received any response from the employer. If I could provide one word to describe this employer, it would be disappointing. I expected more. Thankfully, I have found my dream job. Regardless of their outcome, I am choosing not be moving forward.   I deserve better and so do you. 

What is the best part of working at the company?
Companies communication skills are very poor. They will DNR you for no reason and won’t hear your side of the story and are quick to DNR you. They don’t put everything in the job description before you except the job. Company is ran very poorly and they have their favorites. I would not recommend them to anyone.

What is the most stressful part about working at the company?
Communication is all done online and they are not reliable. If your sick you better get ready to stay at work for the whole shift regardless. 

What is the work environment and culture like at the company?
They are not a good company to work for. The turnover is very high 

What is a typical day like for you at the company?
Get ready to be cancelled at the last minute.

I started working with nurseio in June. I liked it. The getting paid after each shift was nice. I liked the flexibility also. However that all ended back in august when a facility posted a shift that started at a time that was confusing. Rather than try and get ahold of me that night, the facility chose to cancel my shift that morning. I thought i had just been canceled but when I tried logging back into the app I couldn’t. Turns out I was considered a no call, no show. I tried getting ahold of someone at nurseio to explain my situation but was just told that nurseio wasn’t going to move forward and would keep the decision they had made. I understand they want people who will be professional and show up when they are supposed to but this was the very first time something like this had to me. They could’ve been understanding and let me explain but rather they chose to not hear my side. 

This is a a wonderful agency to work for! As someone who needs more flexibility in their work life this has been perfect for me. I book shifts online or through text whenever I like which makes it easier to staying committed to my shifts. Both the agency and the facilities they contract with offer bonuses frequently for picking up. They offer SO MANY different facilities to work for, the variety is amazing and keeps me from getting burnt out at one facility. The staff all work hard and are so kind. I love the instant pay after every shift. The only tough part is taxes not being taken, this only means I have to be mindful about what I’m saving back throughout the year for taxes which has its pros and cons.

 Since obtaining employment here at Nurseio, my life has changed substantially.  There is not one complaint I can make about the ownership or the management of this company. 

Management is fantastic, we can speak to them about anything we feel like needs improvement or adjustments.  Everyone can bounce off each other to make sure we are all happy in our positions. It's amazing to have a team that works seamlessly together. 

My superiors make me feel like I am an asset to the company and that makes the world of a difference. When you feel valued and appreciated as not just an employee but as a human, you never feel like you are working.  I find pleasure in working within Nurseio and with the amazing healthcare professionals we have.

Nurseio itself isn't terrible, although communication is lacking at times. For example when calling the scheduling line someone seldom picks up. The app has an unnecessary amount of alerts for the same messages. Shifts you arrive to are frequently cancelled, or you're rerouted out of town. If you apply don't depend on this for consistent hours or pay. Also keep in mind your a 1099 employee. That means you take out your own taxes out. The upside is, the onboarding process is fast, and they can be fairly flexible with scheduling, if they have shifts. You're able to pick up shifts on occasion, just not much in Tucson for BHT'S. CNA's have more shift options, but oftentimes choose shifts meant for BHT's, because they find them easier. When I first started they offered bonuses more often, as well as travel pay. That's essentially gone now. 

I’ve shown up and have been canceled. I sent a pic of a facility’s schedule  that showed they didn’t have me on their schedule, but was put down as a no call no show, even though I showed them the screenshot of me not being on the schedule! They expect you to hang out in the parking lot for long periods of time for the facility staffing coordinator to come in to find out if you’re actually supposed to work or not. Lazy management. They will blame you for not finding the staffing person when it’s their job to do so. Before you pick up any shifts, it’s best to get the facility’s staffing number because nurseio won’t help you and they turn notifications off at night

I have been working for Nurseio for 6 months and every day provides me with a new challenge that is met with the professional support that I need... exactly when I need it. We all work together seamlessly and everyone seems to love what they do as much as I do.  They offer great pay AND I love my job... When does that happen?! I can say that in my experience...from the top down...this company gets the job done and they enjoy doing it! 

I just worked 12.5 hard hours for free because the NurseIO app wasn’t working to allow me to clock in or out. Their app frequently glitches. They tell you that if a supervisor signs a facility timesheet, you’ll be paid. THIS IS FALSE! The worst part of this company is they designed it so Nurses can’t contact them if there’s an issue. If a person does respond, it’s through chat and usually hours later and you are SOL if you work on weekends because no one is working . So I worked for free at a time when I really needed the money.

Top Job Titles	Average Salary
Licensed practical nurse 6 salaries reported	$42.83 per hour
Nursing assistant 8 salaries reported	$28.68 per hour
Registered nurse 54 salaries reported	$55.80 per hour
Caregiver 2 salaries reported	$25.00 per hour
Behavior technician 29 salaries reported	$26.64 per hour

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