account executive

staff accountant

sales representative

marketing specialist

administrative assistant

OEConnection

The people there are great to work with. Usually very friendly and helpful to each other regardless of department. Employee-first approach. Great work-life balance and opportunities to work from home. However, it didn't have the same level of appreciation for project associates as it did for full time permanent employees. By that I mean, no benefits and sometimes a lack of some of the same perks as the permanent employees even if you've been working there a long time. Also, their rule about not hiring family members made me never be allowed to be hired in as a permanent employee even though I was great at what I did and others were able to become permanent employees. Just not me because of the family rule.. they wanted me to still work there as a project associate, which I was not cool with since you get no benefits and you work there on a project/temporary basis doing the same work or same amount of work as some of the permanent employees. Other than that it is a nice place to work. Dress was business casual, but I think they've since changed to allow completely casual dress. Alot more flexibility now with work from home opportunities due to covid. Training was thorough. Overall great company to work for! 

The work environment at OE-connection can be challenging due to frequent turnover and low pay for Customer Success Specialists compared to market value. Recently, the customer onboarding team, which used to be part of Customer Success, was moved to customer support to hire a new manager at a lower salary. Unfortunately, this change has resulted in a toxic work environment with excessive micromanagement from leaders in that department. The new manager exhibits passive-aggressive behavior when questioned about the unfair and unattainable metrics system implemented for the team. It's important to note that this position is essentially a call center role, despite any attempts to advertise it differently. Additionally, the leaders in customer support tend to be authoritarian and dismissive of any feedback regarding the ineffective metrics set for the Regional Onboarding team. Considering these factors, I would caution anyone who values their mental health against joining the Regional Customer Onboarding team. It will not be the ideal place to thrive in your career.

I always try to leave an opinion about the role and company for potential colleagues in the industry should be warned.

My opinion will concern the it infrastructure / devops team and will probably be useful for many people looking for a job in these positions.
Due to the resignation of almost the entire Polish devops team and several people from the states, recruitment for these positions will probably open soon.

- the people we work with are very open and willing to help, but due to the total lack of time and overload of duties, they are often hard to reach,
- the team manager has been gone for a long time, even though internal candidatures are reasonable,
- there are currently a lot of changes in higher management, many people are leaving and here I warn you - if someone promises you something, it may not necessarily coincide with the vision of a new person in this position and the company does not see the need to implement the arrangements.
- a lot of corpo-talk in the style of "we do a lot to stop rotations", no details, as what comes, they do absolutely nothing to stop the employee.
- I am not used to expressing myself in such opinions about environments and technologies.

 In essence, the company has been characterized by a notably high-stress workplace environment.
 often find grappling with demanding workloads, tight deadlines, and intense pressure to deliver results. This has led to an atmosphere where stress levels are palpable, impacting the overall well-being and job satisfaction of the workforce.

While the company may offer challenging projects and opportunities for professional growth, the pervasive stress has been a significant concern among employees. The intense work environment may not be suitable for everyone, and prospective candidates should carefully consider their ability to thrive in such conditions.

In conclusion, the high-stress nature of OEC can be a defining factor for those evaluating potential employment opportunities. It is essential for individuals to assess their stress tolerance and coping mechanisms before committing to a role within the organization.

Forced last minute review, may edit at later date. 

OEC is well positioned in industry and in track to 4x growth over next few years. For sales there is strong brand recognition so depending on what you sell it could be really easy. Auto industry is mostly stuck in ways which can make sales tough. 

From operations standpoint operations seems to be the weaker link, lots of inefficiencies due to things like hiring people straight out of college to work marketing and the incompetence that comes with that. There are a lot of other operations that seem to be split between outstanding individuals (likely carrying the whole team) and less than par 

I learned a lot about the auto industry but was ultimately let go as my product is hard to sell. Most other sales departments (there are about 30 different products) have a much easier time selling. On a side note, If you can work operations, this is an awesome place to be. 

The company spends a lot of time and money trying to become an "employer of choice" but seems unaware of the poor communication between departments as well as between managers and their direct reports. The benefits are better than most big companies but that's not enough to retain valuable employees. It's virtually impossible to measure or forecast due to the complete lack of master data management. The goals constantly shift, even on a daily basis - you spend a lot of time trying to complete a project and when you've just about finished the job the manager changes their mind and asks for something completely in a different direction.

Great medical benefits and tons of PTO was not enough to keep me working in a job where I was unable to accomplish anything meaningful. Use of outdated software and no training.

What is the best part of working at the company?
Great benefits, PTO package and base salary. 

What is the most stressful part about working at the company?
Vast majority of the customers you call are furious with OEC for hounding them. I had a customer shout at me on the phone to stop calling him and he expressed how he detests everyone at this company. I told management I wouldn’t call him again so they assigned the customer to another account executive to continue calling him. Very high turnover rate. 

What is the work environment and culture like at the company?
Cubicles and a few loud reps who are disruptive. Call center environment. 

What is a typical day like for you at the company?
Robitic nonstop calls to customers all day every day

OEConnection used to be a great place to work. I felt motivated to show up every day, contribute, and the work was truly rewarding. However, over the past year things have changed drastically. There have been constant organizational shifts, and the environment has become increasingly stressful. Many employees are operating under high anxiety just trying to keep up. Several strong managers have left because of these same changes.

The company also appears to be positioning itself for a sale, and the future feels uncertain. On top of that, compensation in Customer Success is not at all competitive with the market. For those reasons, I am actively working on moving on from this company.

FYI they are going to advertise to new hires about an unlimited fto/pto program. That is a lie and the expectation at least for lower level employees is no more than 4 weeks. 

Also expect a 1 hour unpaid lunch break - effectively extending your shift to 9 hours. 

Expect low staffing levels and even lower morale. 

In my role they constantly added additional work with no pay compensation, which is why I departed. Any customer facing role here is very difficult due to the types of customers they take on. 

Ultimately if your desperate for wfh, it may be alright temporarily but long term would be very difficult. 

OEC is supposedly seeing high revenue growth, but the internal systems and processes are totally dysfunctional. CRM, datasets and network are all completely inadequate to support employees. These systems routinely go off line and are full of obvious errors. And everyone accepts that these issues will never be addressed. Analysis is typically managed via Excel. Of course this leads to high stress, long hours and missed deadlines. But management are clueless to any of these issues. The company culture instills fear to speak up to fix these problems. Work at OEC if you must, but keep looking.

Top Job Titles	Average Salary
Account executive 4 salaries reported	$63,750 per year
Staff accountant 1 salary reported	$28.50 per hour
Sales representative 1 salary reported	$50,000 per year
Marketing specialist 1 salary reported	$50,000 per year
Administrative assistant 1 salary reported	$22.00 per hour

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