bartender

banquet server

cook

sous chef

concession manager

Oak View Group

Working part-time at the stadium has been a frustrating and inconsistent experience. One of the biggest issues has been payroll, multiple times, paychecks have been incorrect, with missing tips and hours not accounted for. It’s a recurring issue that management has failed to address responsibly.

There was also no proper training provided. Most of us were thrown into roles without any guidance because they were behind schedule for opening. This lack of structure made it difficult to do our jobs efficiently, especially when expectations weren’t clearly communicated.

Management plays favorites, and those individuals consistently get the most hours, regardless of availability or performance. They also have a habit of over-scheduling people and ignoring availability requests, making it hard to maintain any kind of work-life balance.

Another frustrating point is being hired for a specific role, only to be switched around with no notice or explanation. There’s a constant lack of communication, and when employees raise concerns, management rarely takes accountability. Instead, they shift blame onto staff.

Because of all this, there’s a very high turnover rate. Many people have left due to payroll issues, poor communication, and lack of respect from leadership. Overall, while the job could be fun in theory, the way it’s run makes it more stressful than it’s worth.

The hardest part of the job was that the Sales Director only cared about their building (NCC ) and would constantly compete with you. Clients would be confused because information was miscontrued. There are no updated menus and came up with excuses for other departments because it was easy to get rid of you. The Sales Director would constantly blame their own team for not having enough revenue. This happened multiple times at PTM, for she would say that you could pick up all the commission from the last person in your position, but then they would say "actually, you have to split commission"  while submitting your commission report. They want to take it for themselves, as mentioned by a repeating client before. 

We were threatened with our salaries and jobs multiple times via email. We had to commit to more than what was mentioned in our job description and if you could not, then you would be penalized or fired for it. The Sales Director also did not give us accurate information and sales numbers weekly and would also blame us for their inaccurate information. They are not a coach, they are looking to take sales away from you and then blame you for not reaching any goals that were not set from the beginning. 

Watch out because they are only looking out for themselves. 

Working at Oak View Group was a disappointing experience. While the company positions itself as an innovative leader in the live events space, the internal environment tells a different story.

There is a clear lack of growth and development opportunities, with minimal support for employees looking to advance their careers. The culture is challenging — at times toxic — with poor communication and a high degree of internal politics. Leadership is often underqualified and, more concerningly, not trustworthy. Transparency is lacking, and if you're asked for feedback, it’s best to proceed with caution. Retaliation for speaking up is not uncommon and contributes to a culture of fear and silence rather than collaboration.

There are talented individuals doing their best within a difficult system, but until leadership addresses these core issues, it will remain a tough environment for professionals who value integrity, development, and respect.

OVG is rapidly expanding in their various business segments however the lack of basic business foundation creates a unproductive and sometimes hostile environment. In the Hospitality division they continue to take on accounts without having the base to properly execute the accounts they have. While their ambition is admirable the lack of basic business practices for example a proper HR department or handbook, payroll system, financial tracking system creates a environment that does not foster collaboration and inclusion. In my opinion the company should SLOW DOWN and get back to the basics and then continue to develop new business or they will begin to lose clients they gained through acquisitions. If I was looking for a new career opportunity I would given them a few years to get the basics down before joining the team. 

What is the best part of working at the company?
The Staff and Management are Excellent!!   Bartenders are well looked after and have everything we need to have successful shifts. And we rotate bars around the stadium,  so that makes it interesting and fun.

What is the most stressful part about working at the company?
Nothing Really,   it's a great job!! I LOVE OVG!!  The Traffic and weather make getting there on time stressful.

What is a typical day like for you at the company?
Sign it at gate and get a bar assignment.  Go to the bar and take inventory and then go to a team meeting where we get the information for the game, expected people attending and specialty drinks for the game.  Then return to our assigned bar , finish setup and wait for gates.  After game re-inventory, clean and sign out.

As a member of the management team, I’ve had firsthand experience dealing with corporate on a daily basis—and unfortunately, communication is severely lacking. Emails often go unanswered, making it incredibly difficult to do your job effectively. There’s also little to no training provided, so it’s very much a sink-or-swim environment.

If you're someone who genuinely takes pride in your work and strives to do well, I would caution you to think twice. While we’re all salaried and often work 50–60 hours a week during events, we were told there would be flexibility during the slower summer months (e.g., remote work, adjusted hours). That flexibility was never actually given.

Overall, it’s a discouraging and often miserable environment, especially for those who value structure, communication, and follow-through.

Little to no training except the standardized training you get with most corporate jobs.  When asking questions, management has been evasive with the answers or ignore you completely especially when asking sensitive questions.  Given authority to make decisions, but when it comes to the day of the event - management tends to change major factors affecting several departments creating confusion and disorder.    Asking overworked staff to take on more duties when other departments or staff are unable to handle the workload while preaching one-OVG and teamwork.   While management comes in when they want, leaves when they want, and are oftentimes not available when the staff needs assistance.  Poorly managed and the employees pay the price. 

What is the best part of working at the company?
Friendly  work environment  . Pleasant, fun job meet new people from out of town . AI have a easy job but important one to welcome the clients .

What is the most stressful part about working at the company?
Communication with managers  and the clients being on the same team and working together . 

What is the work environment and culture like at the company?
Pleasant ,friendly,, careing,and a easy fun job I’m being  paid to just have fun and keeping the clients happy.  . 

What is a typical day like for you at the company?
Greeting the guest , and clients and making them feel welcomed. Checking for wrist bands and making sure they have paid to get pass me to inter the event .

What is the best part of working at the company?
The best part was actually being able to work a job involving so much passion, but that passion is lost through disrespect and hostility

What is the most stressful part about working at the company?
Travel managers power tripping on their last couple weeks on location

What is the work environment and culture like at the company?
Upper management is extremely negligent with any work conditions for any position below a salary manager. Despite being a multi billion dollar company they will invalidate any reason to give you a pay increase to compensate for increase on cost of living and work you less than 30 hrs a week as a full time employee

What is the best part of working at the company?
Being able to see some shows at the CFG Bank Arena for free.

What is the most stressful part about working at the company?
Sometimes you have to deal with drunk and belligerent patrons.

What is the work environment and culture like at the company?
It is a very welcoming family type feel environment.

What is a typical day like for you at the company?
Typical day normally starts between 4pm-6pm all depends on what time the particular show starts…we have a huddle and are given post assignments, I head to my post and work it until a relief comes to give me a break, once break is done I finish out shift, then we have to clear out the Arena then have a huddle and we are dismissed.

Top Job Titles	Average Salary
Bartender 1 salary reported	$15.50 per hour
Banquet server 6 salaries reported	$14.46 per hour
Cook 6 salaries reported	$18.25 per hour
Sous chef 3 salaries reported	$28.83 per hour
Concession manager 1 salary reported	$27.00 per hour

Working at Oak View Group: Company Overview and Reviews

Oak View Group

Oak View Group Ratings

Popular jobs at Oak View Group

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected