behavior technician

clinician

social worker

intake coordinator

registered nurse

Oasis Behavioral Health Hospital

Intake management consist of two individuals with the lead member having minimal education and a lack of experience to assist you in your role.  The secondary member is a newly placed manager with zero direct reports and zero experience in properly managing staff.  Neither manager was available to work during the night shift and it was, difficult to get someone on the phone in the late hours of the night.  The storage closest for patient items are a microcosm for the disorganization of intake.  They are filthy, disorganized and lack any written procedures or order, resulting in patient losing items on a regular basis.  Please ask to see the storage closets during your interview).  Items and patient records are left at the intake desk and are visible and accessible to waiting patients.  The area lacks the support of a BHT to ensure that the environment is safe and secure. Management is only concerned with getting patients into the lobby.  Patient count was more important than quality patient care.  Some inappropriate patients were designated to be transported to the voluntary facility based on insurance, but they were unable to voluntarily consent to treatment.  This left the intake staff with the decision to either push a pen in the hand of the individual or petition the individual.  The nighttime staff was given twice the volume of work and more duties than the daytime staff.  There were never any staffings and staff start at different hours.  You are expected to come in, look at a tiny insufficient white board and get on with it.  Anyone in BH knows that there is more to the patients’ stories than a few codes on a board.  Complaints to improve the deficiencies were never followed through due to a lack of clinical knowledge and expertise of management.  It’s difficult to use PTO, yet management took off on holidays, without informing all night staff members.  My patients were always cold and hungry due to a lack of food and blankets at night.  Part of the job was to provide counseling to patients who in my opinion needed help in navigating, and understanding issues related to BH.  I was told that I took too long on my assessments and was given 20 minutes to spend with each patient.  Unlike others, I would not leave patients with 15 pages of forms (none in Spanish) and come back later.  I would sit with my patients and explain each form to them during the assessment process.  I was told that the 45 minutes to 1 hour that I spent with my patients was too long and was given only 20 minutes per patient.  There were no electronic medical health records, so I spent more time printing off, hole punching, labeling, and binding paper records than I spent with my actual patients.  The copier machine broke at times and I had to print records and labels to the kitchen printer, which left me leaving my patient area.  Had I known about the lack of EHR, I would not have accepted this position.  This is unacceptable in my opinion.  There are no cleaners or support staff so a nighttime staff of only 3 had to (at times) assist detox patients in going to and from the bathroom, cleaning up blood, and vomit, and changing out of their soiled clothing.  There were challenges that the patients had (rightly so) which were never factored into the time for the delivery of quality care.  So many excuses were made.  Staff are extremely petty and unprofessional and there was conflict between the day and night staff, all of which the management is responsible for.  Finally, management, in my opinion has an unconscious bias which was difficult to endure as an employee.  Lacks diversity in the upper echelon.

I have worked in healthcare in direct patient care for the better part of 14 years, 8 of which have been in a hospital setting.  This place is by far the most unprofessional hospital I have worked for.  The nursing department is the only functional department in the facility.  HR does not answer questions and is largely unavailable, social work/therapy can not keep staff, and the intake department will fill beds whether or not there is staff available to maintain safety.

Acadia Healthcare is the largest for profit mental healthcare system in the world, yet this hospital does not show it.  The air conditioning system has gone out several times, constant insect infestations, employees purchasing their own vitals equipment as the vitals equipment the hospital provides is missing or does not work.  The pay is terrible, in two years of service I received less than a dollar in merit raises.  My question, where is the money going?

All things considered it is a great place for new grad nurses to cut their teeth.  I personally oversaw several new grad nurses start their careers and flourish who eventually left and became strong nurses at other facilities.  Nurse management from the CNO to house supervisors are available 24/7 to help out the floor.  The CNO does take a patient load when they need to and they have no problem doing it.

The sad reality is that healthcare is a profit driven industry.  The hospital needs to make money but it is at the cost of losing good staff and safety.  I could not tell you how many good staff I saw leave for greener pastures, myself included.  The pay is not on par with other facilities and they know it.  Overall, it is a great place to work as a new grad, there is very little day shift vs night shift, and nurse management is available to you pretty much around the clock.  If you can get around the rest of the problems of the hospital it is not a bad place to work.

This facility has the most employee turnover of all the psychiatric facilities.The patients run the facility.You never complete your shift on time or get lunches or breaks for the most part.Management is ignorant,unqualified,and not supportive.There is no enjoyable part of the job.Your just a warm body taking up space.They dont restrain patients manually,so be prepared to get injured like most of the staff that have left.This facility is simply a dumping ground for patients whom other hospitals cant handle.If you are nurse,You will rarely have contact with your patient due to 12 to 1 ratio nurse patient ratio.Medication errors happen on a daily basis due to the confusion.Some of the magnetic doors are not working properly thus causing a safety hazard for staff and employees.Staff whom have worked their more than one year have removed themselves from the the floor and patient care,to non patient care positions.They mix patients whom are detoxing with vulnerable psychiatric patients.Most of the staff are new grads because it only takes a short time to burn out.If you work as a behavioral heath tech you will be required to be alone 8-12 patients by yourself due to frequent call offs.Simply the most mismanaged unsafe psychiatric facility in the valley.This is the only facility in town whom hires new grads and offers minimal training.Orientation is a joke.Everything you learn is the opposite of what really happens on the floor.Please dont risk your licence if you are a nurse.If you are a BHT ,YOU ARE RISKING YOUR SAFETY,on a daily basis.

This is, without a doubt, the worst facility I have ever worked at. Patient care is awful, as most employees were overworked and preoccupied with meeting the standards of upper management. Adolescents are mixed together, which created a dangerous environment for them and the staff. Most units were understaffed, so it was common for fights and incidents to occur with the patients. 

Within my first month, corporate employees paid the facility a visit, and management literally RENTED fancy furniture and wore suits in effort to impress them. 

I guess it depends on what you’re applying for, but my experience was awful, as I signed up to provide high quality care for the patients, not just to meet minimal standards of state regulators and joint commission. If I worked a second into overtime, I was literally written up without any hesitation or justification. This place cares about making money. That is it. We were barely supported and given no reasons. There were cool staff members, but most of them didn’t last very long. If you like it, then good for you. My impression of this place was nothing but a dumping ground with lipstick on it.

I’ve heard most hospitals serving this disadvantaged population are all the same and Oasis isn’t “that bad”. I expect a company to support me as a hard worker and not take advantage of that by asking me to do more than 1 person’s job. Most of us don’t take lunches. The turnover rate is so high because the work is inconsistent with the pay and management micromanages. Coworkers started to become miserable with new management leading to lower morale and more resignations. Upper management can say they care, but they do actions that show that they clearly don’t. If you do not truly care about others and don’t have the privilege to be satisfied at work because you’re looking for the money, you can do this job. For genuine, hard working, ethical, individuals, this is not deserving of your time. Plenty of people can stay, but I would say it’s at your own risk.

Currently employed by Oasis and I can honestly say I enjoy my job. Sure, there are rough and stressful days- but this is a behavioral/ psychiatric hospital. If you have a strong team on your floor, a good supervisor supporting you, and a positive attitude, even the greatest challenges can easily be conquered. A common and unfortunate issue the hospital has (as do many others) is under-staffing of both nurses and techs. The hospital needs more nurses that want to be in the psych field and techs who are aware of how the behavioral/psychiatric environment works. Focus on your patients, talk to them, learn about them, and it'll make your job easier. Don't feed into the negative gossip and come in with an open mind. Pay is fair and the opportunity for overtime is available if you want to work.  Management is always looking for where improvements can be made so hopeful for even better future.

I'm a current employee at Oasis for over a year and believe this a wonderful place to work. There some disgruntle employees who make the workplace a hostile work environment. But with new leadership they hopefully will be weened out. They have encountered issues with State in the past and present but mostly because of employees unhappy with changes being implemented. Since I've worked there  I've noticed improper working relationships between BHT's and Rn's ect and those are the  main trouble makers. They call State whenever the situation isn't beneficial. The work ethic of some BHT's and Rn's possess are deplorable at best. I'm happy that administration has started coming up here during off hours so they can rectify these Bums I work with ie sleeping whenever we should be providing patient care. I feel like administration is spot on with there views because its been shown that we cant get it together. But i'm hopeful our new leadership will restore this facility to it's rightful place of the number 1, in Behavioral Health for Chandler.

New grads-the promise of a job is not enough to withstand this hospital. Only one week of new employee orientation classes then you only get three shifts to shadow a nurse before you have a full patient load. You have limited support from other nurses, management and you are expected to just sink or swim. Patients are an expected psych population but there is no security in the hospital to assist if something violent happens and the staff are usually blamed. It’s an unsafe environment and I don’t wish this job experience on anyone. Usually if the staff are nice or hard working, they leave after a year or less because it is not worth it. Just be careful and protect yourself and your license.

If you have no personal life, and love to be told what to do, when to do it, and just get it done at any cost to your family or personal life, than this is the place for you. Management treats their employees like robots on a an assembly line, work them like slaves, and don't value any input, opinions, or suggestions for improvement.  This company enforces its own agenda, which is improving the bottom line, even at the cost of lowering patient's care standards.  The turnover is quite high, and terminations are a common occasion.  Management does not like to assist their employees in getting the job done, even when employees request for assistance. They are above doing your low level job and like to sit in meetings all day eating food catered for them. This company thrives on people's misery and problems.

This company is terrible. First, if the patients get in an altercation you have to step in even if no other help is involved which risks your own life for injury. Management is all over the place constantly switching positions so you never know who you need to go to and they don’t care about anything besides their needs of making money. Way understaffed for the patient loads and mental diagnoses. Barely have any training, most of the floor staff was great but upper management was terrible. I’ve seen RNs sleeping at the nurses station, on their phones 24/7. The adolescent units aren’t checked enough, I’ve found shanks, shoestrings, letters about hurting staff/other patients… gave them to management with no changes or checks done. Continually out of stock for linens, the SA clothes, toiletries and more. If you don’t work overtime then you risk getting fired. Run as far away from this place as you can. 

Top Job Titles	Average Salary
Behavior technician 7 salaries reported	$19.73 per hour
Clinician 6 salaries reported	$30.58 per hour
Social worker 3 salaries reported	$30.75 per hour
Intake coordinator 3 salaries reported	$21.00 per hour
Registered nurse 4 salaries reported	$41.75 per hour

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