manager

recruiter

marketing consultant

real estate advisor

field technician

Offerpad

I've been waiting a while to make this review so that I could let time soften the rough edges of my memory.

I'll start by saying that I enjoyed working with my peers at Offerpad as we all got along and always wanted to help each other out. My position as a project manager allowed me to learn quite a bit as I honed my time management and handyman skills.

Overall however, the work here was not enjoyable do to the ever tightening schedule ($1,000 budget per day of remodel), high expectations (old and very lived in homes are expected to look like new builds) and limited or low quality resources (poor contractors who get payed very little). Most folks in construction know the adage that you have to choose two of the following three: speed, quality, and cost. At Offerpad, you're expected to have the best of all three every time. While I understand a push like this leads to innovation and creative solutions, I also expect that it would take quite a bit of time and trial and error to find a solution to this age old problem. I also am not sure it will ever be possible. So for the most part, quality is sacrificed for each of the homes.

Training is a joke as you are thrown into a sink or swim scenario. You may be lucky enough to get a week of training. Ultimately, you'll be hired as an expert project manager for entry level pay. This high expectation and project volume only makes the pay and experience gap seem even wider. And once you are fully up and running, expect to work 10+ hour days and put 2,000-5,000 miles on your car per month AND get paid almost 50% below the government standard of 58¢ per mile. Don't forget that weekends are not optional. So you can kiss family time goodbye.

Relationships with contractors are often strained as they are payed very little for what they do and a lot is expected of them. There is no time to develop a proper set of expectations due to the tight deadlines so you will be constantly forced to work overtime to fix their mistakes. You will also be expected to take advantage of contractors and negotiate deals which essentially means make false promises to contractors. Most of the good contractors are used for a short useful life and then thrown aside when they start to push back. After all, " They should be grateful for this HUGE influx of work that Offerpad is giving them" and "Even though they are paid less, they will make up for the cost because they are getting so much work from us." When in reality they are barely making enough to scrape by. Then, when they leave or are hung out to dry, you are forced to test out numerous low quality contractors. Meanwhile, quality and time are thrown to the wind.

As for management, prepare to be sweet talked and have promises made that will not be kept. You can also expect for everything to be in flux. This will include expectations, rules, and rewards. The bar for hitting bonus will be ever shrinking. Just when it is within reach, your target will be increased. One week you may be told that it is okay to do something and the next you will be asked why it was done that way. All three groups who work together (aquisitions, renovations, and dispositions) are working on different wavelengths. No one fully understands how the other groups work which leads to misunderstanding, frustration, and finger pointing. 

Way upper management (corporate) has a vision but their heads still seem to be in the clouds. They will often tout that their system works in other markets and they have sooo many years of experience with this. However the reality is Offerpad has only been around since 2015. And yes, even though the owners have experience in rental and leasing properties, there's a bit of a difference with real estate. This also means that markets that are successful are the ones that have been around for 5 years and have had time to learn and grow. It is also well understood that each market will be different do to house ages, styles, and buyers. They didn't show any signs of changing expectations for these factors though. They also are not open to feedback or criticism and very much expect you to blindly trust them even when it is apparent there are issues. I can also attest to the comments of many other reviewers. Leaders in this company have a "Bro" mentality and there is very little diversity within any management. It's a very male dominated environment.

While I can only speak to the particular market that I worked in I feel strongly that other markets are very likely the same. And there is no doubt you can expect to see these same issues in new markets which are well on their way into existence.

Where to begin. What a nightmare.

There is no organizational structure at all. There is no training other than two weeks of following people around . There is no training manual or guidelines or anything to guide you on your way.

You just have to spend lots and lots of time learning ( on the weekends, after 5pm, doesn't matter).

They expect you to know things through osmosis I guess. You make costly repair mistakes simply because you did not know what was expected.

You get what you are trained for.

My main take away is that everyone is stressed all the time. There isn't enough people to rehab all these houses they buy. The vendors are bad and they hire a lot of terrible ones.

Offerpad dangles bonuses in front of these guys to get them to work longer hours. Burnout is real. I quit after only a couple months because there is no way I'm working 70 hours a week to get the projects done on time. That's not what I was told the job required when I was hired.

They set parameters and time limits on projects and they cannot be completed on time unless you are working 7 days a week.

I came from a very structured and organized career before this. Offerpad is basically the Wild West. I do not see them lasting long because they waste so much money fixing up houses that are not worth the effort.Their real profit margins are almost non existent. Don't let the press releases fool you. 

 They throw out good appliances because they aren't stainless steal for example. It makes no sense.

If you are pondering a career with them don't do it. Everyone from regional directors, HMC's, projects manager, internal crews are all stressed out from too much work and not enough help. Most upper management come from a construction background and have no leadership or management education or experience. It shows trust me.

Basically, they are so concerned with increasing their revenue numbers they don't stop to really address the issues on the ground level. They have a ton of debt and are not making any money after being in business 7 years now. 

They have catchy slogans like " people ops " instead of HR but it means nothing. Its all corporate speak.  And good God the emails. They send out 50 a day it seems about nothing.

I did enjoy the guys I worked with. 

Business operations make zero sense.  Acquisitions department values properties usually without any pictures, sight unseen.  Consequently, initial offers sent out to potential sellers aren't worth the paper they're written on.  If sellers wait long enough, the company will throw Monopoly money out to them left and right, typically in $5k increments, to get them to sign a binding real estate contract so a Marketing Consultant and an inspector can physically visit the property.  At that point, a renovations budget is created, padded commensurately in relation to the amount of cash thrown at the seller at the onset.  The whole process is nonsensical, and the company's business model is essentially based on badgering homeowners until they either let the company rob them of nearly all of their home's equity or tell them to take a hike.

The overwhelming majority of homes the company ends up purchasing are ghetto shacks that need tons of work to even make them inhabitable.  The quality of renovation work completed before a home is listed on the market is terrible.  I would NEVER purchase one of their homes!  At best, the company puts lipstick on a pig to get unsuspecting naive first-time home buyers to buy them.

Company is very "bro" friendly and women are largely looked down upon.  It's a borderline hostile work environment for women.  Management has a very sophomoric leadership style.  Everyday is a new contest of some sort with a nominal amount of money thrown in as a prize.  Ironically, the company haphazardly and sporadically pays out the money from these contests once people actually win them.  The workplace feels like a cross between a frat house and working at a cheesy car lot given the way management behaves and tosses around money.

The pay and benefits are decent, and probably the main reason why most of the employees stick around to put up shenanigans of this place on a daily basis.  Working here is purely a job - by no means the foundation of a career of any sort.  At best, it's a placeholder on a resume until you find something more meaningful and stable.

Rest assured, somebody is always, always watching. Well, sort of… since nobody measures the real activity that brings in business.

Offerpad senior executives have it all figured out. At least they think they do. There will be no opportunity for new ideas, personal opinions, market-specific variations or independent thinkers.

And no excuses! Never mind that there are good reasons, explanations and legitimate conditions working against arbitrary and unrealistic expectations. Feedback will not be tolerated.

This group is the epitome of over-sold, under-deliver. From day one, promises for advancement and growth opportunities never materialized. In fact my boss even said, “Don’t you quit on me.” Too bad he didn’t honor the same commitment. Zero development, encouragement and or growth/training.

And talk about moving the goal line? Just about the time you get close to hitting goal (which awards bonus pay), somebody manipulates the funnel. Then you get punished (bonus not paid) for not hitting goal... that was never in your control in the first place!

Make no mistake, this is not start-up business. It’s a family-run real estate team. Egos are huge. The three Bair brothers and their cronies do not trust, train or empower employees. One brother in dispositions makes every single price adjustment decision in every market… not scalable! The youngest brother in acquisitions bullies people to the point of burn out… nothing short of an inexperienced hack who’s only worked for his brother… not real-world! And the CEO-brother… when’s the last time you got a round of funding? Outrun and outgunned!

I have been with the company for over half a year now, and I have had the great fortune to work with and learn from some amazing individuals. 

Pretty early on in my employment with Offerpad, and without going into too many details, I came to my supervisor with a sensitive situation that was made aware to me. My supervisor took my concerns very seriously and made sure I had all of the support I needed. The situation ended up resolving on its own, but I was so grateful and impressed with how it was handled. It made me feel valued as team member and confident that my concerns and feelings matter; it was very meaningful to me.

Regarding work expectations: The work is fast-paced and expectations are high, but the allure of Offerpad comes from the "wild west" structure that is prevalent in startups. The company is very fresh and has established itself as a trendsetter in real estate, which translates to increased mobility for new ideas. Processes aren't set in stone, so it has been very fun for me in my role to come up with my own goals and collaborate with my team members on projects.

Overall, Offerpad has been a great place for me to work. I have had to quickly learn so much, but that's what has made my job exciting and satisfying to me. Everyone works hard and is very friendly for the most part, and I have had the opportunity to make friends across numerous departments.

Not the best place to work, but not the worst either. Pay no mind to the new-age veneer of home and family, it's just another company run by big wigs that couldn't care less about the little guy. It's a newer company in a newer market, but there are no opportunites here. I didn't learn anything that I didnt teach myself. They are always understaffed. The paychecks always came in on time and my managers were hands off in a good way.

It's a job.

Pay - standard/fair for hourly. salary is under-compensated because they are worked to the bone - some guys were working 12 hour days and weekends

Hours - expect overtime

Culture - I liked the people I worked with. Dont expect loyalty from the decision-makers; they are very comfortable with turnover and not having enough labor. 

Main complaint- Lack of organization. There's no real procedure for anything, and most people receive little to no training. Whole departments are run by people who are just making things up as they go along. Everything is always an emergency - which can be stressful. It's a youngish company that just went public, they probably need another decade or so to figure things out and stabalize. 


As in most jobs in real estate, you need to be available to help your clients at almost anytime, anyday.  This can really cut into person life and the reasons why we come to work.  Working weekends, evenings, and even holidays are part of the job, and really should not be. We are breaking from the traditional process and people expect less traditional times to work with us.  More people are surprised that we are available during the weekend and ask to be called back during the week when they are not spending time with their family. We should follow that trend and give our people the flexibility to be able to decide if working nights and weekends is in their best interest with their own work/life balance.  Disruption of a trillion dollar industry doesn't happen overnight, and only happens when you have the right people in place, and those people believe what you believe.  I learned a long time ago that if you take care of your people, your people will take care of you. By that I mean happy employees create happy customers.  Happy customers make great companies.

The worse corporate job ever! Avoid the acquisition specialist job whatever you do! They say you’re salaried but really you don’t have any freedom. You’re basically a hamster on a wheel working like crazy just to be treated like a dog. They don’t care about your well being or mental state just sitting in front of a computer for hours and not expected to take breaks. You basically get no real training and then you get bullied and ridiculed for not knowing the processes they never taught you. The managers are the absolute worse! You can tell they have no experience successfully building and growing teams. They only care about their friends. They set you up for failure and smile in your face. They punish you with the difficult assignments and keep the best assignments for themselves to get kudos. They are underhanded and very sneaky. 
 If you’re caucasian they’ll work with you and give you a chance. This company discriminates against people of color and they won’t last long for how they have treat people. Mark my words! 

The caliber of engineers hired to work at Offerpad is spectacular - I can't say enough good things about the folks I had the pleasure of working alongside. Tons of ideas for improvement, and constant collaboration to ensure we could put the best product out in a reasonable time-frame. If any issues popped up, everyone piles on to find a solution without seeking the scapegoat for blame. Department leadership trusted those who worked under them, which bred a lot of trust and cooperation amongst everyone in the Engineering department.

The biggest frustration over my tenure there was the lack of constant direction. Constant re-direction mid-project, projects that get side-lined or scrapped immediately after completion were common, and it was rare that we had all requirements and information before beginning work, which led to a lot of re-working completed portions or having to wait for answers in order to call a feature complete.

OfferPad promises an employee and family focused, fun start up company.  The start up part they lived up to....except that they haven't gotten over it yet and they are past the toddler stage.

They say you can work a 40 hour week....but they call, text and email at all hours of the day and night and yell if you don't respond.

All upper management is related or was someone's college roommate, best friend, wife's best friend, etc...  There is no actual room for promotion if you don't fit one of those descriptions.  

Working conditions are not great.  Too many people crammed into tight spaces. 

There is nothing done when employees are harassed, retaliated against or belittled.  Except driving the complaining employee out.  Really, REALLY good people have been fired or have quit.

People join the company because it's a great idea and they think they are going to be part of something great...innovative...fun.... it really is too bad that the company can't grow up, act like a real company and deliver.

Top Job Titles	Average Salary
Manager 4 salaries reported	$80,000 per year
Recruiter 3 salaries reported	$68,333 per year
Marketing consultant 3 salaries reported	$65,000 per year
Real estate advisor 1 salary reported	$50,500 per year
Field technician 1 salary reported	$45,000 per year

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