integration engineer

full stack developer

application developer

product owner

regional vice president

Office Ally

Office Ally is a great place to work at if you aren't interested in moving up in a company. There are great benefits including Vision, Dental, 401k, Stocks, Discounts, Short and Long Term Disability. There is definitely favoritism and majority of the time seems like management doesn't take you seriously. The open door policy has gotten better along with vacation hours. They recently took a survey to see how they can "improve" the workplace for all employees so far the only thing changed was accrued vacation time. The longer you are with the company the better the benefits. You get free lunches usually every other week, if not at least once a month. The break rooms are nice and they recently installed heated massage chairs. The snacks are okay could be better but a lot of the employees ruin things for everyone else. (Stuff taken away because people can't clean up after themselves). Overall it's an awesome place to work, I just wish there was more room for advancement. Nobody ever leaves and the only way you'd get to move up is if that person gets fired (which never happens). Most managers are laid back and could care less about what you do as long as you show up on time and actually work.

You can gain some excellent skillsets by working here which will set you up for a more permenant posituon. This job provides full benefits; medical, vision, life, disability, free dental & matches up to 6% of 401k. You get a few paid sick days per year and then accumulate vacation hours after 90 days. Everyone here becomes family. The pay, in my opinion, hardly justifies the workload but it is enough. Management is great, they will always take care of you, however the head of dept is tricky. Entire positions can be created for you in this company if you work hard enough, but by that same standard, the company is known to go through firing sprees every quarter of the year it seems like. They may treat you like you're invaluable one minute, then completely dismiss you the next. People have stayed with OA for years just to be terminated out of thin air. There is no job security. Aside from that, I really loved my time working with this company.

Genuinely loved working as a Form Builder. You get to learn a lot about the forms you fill out at the doctor's office and then some. The floor team (Intake Pro and EHR) is amazing if you find your fit. Might be a little shy but the turnover rate is hit or miss so it's reasonable. Some people have "traditional" views so be cautious. Management is great if you know what you're doing and don't cause drama. Hardest part was  talking to difficult medical offices and being treated like garbage, but 80% of them were nice and thankful. You will get eye strain and frustrated using the outdated system, but you eventually find loopholes to get what you need. Overall a solid 8/10.

As a Technical Support Specialist, my experience has been both rewarding and challenging. The role demands a strong understanding of technology and excellent problem-solving skills. Daily, I assist customers with a variety of technical issues, which requires patience and effective communication. The training provided was comprehensive, equipping me with the knowledge to troubleshoot software and hardware problems efficiently.

Collaboration with team members is essential, as we often share insights to resolve complex issues. The fast-paced environment keeps me engaged, though it can be stressful during peak times. I appreciate the opportunity to learn continuously, as technology evolves rapidly. 

One aspect I value is the direct impact on customer satisfaction; resolving issues brings a sense of accomplishment. Overall, the position has enhanced my technical skills and reinforced the importance of empathy in customer service, making it a fulfilling career choice.

I worked in the scheduling department (when there actually was a scheduling department) it consisted of six girls (7 including me). The girls were great. I was the final girl to come on board and everyone was super helpful in training me. My day mainly consisted of calling providers back and confirming their appointments with our specialist. As well as taking incoming calls to schedule. It was easy money for easy work. Eventually things got a little messy because someone asked for a raise and it prompted the conversation that our department would never get a raise due to the fact that our work never changes. Management left and a new supervisor took over. He was great. Then our department started falling apart. We were told two of us would cross over to a new function. The rest would get thrown to customer service. That really upset some. All of us eventually quit. I was the last to leave. Gave my proper notice and left for a company who doubled my pay.

My Typical workday  was I help troubleshoot issues with the Providers and Staff that used us as their Clearing House. I learned the different measurements that the medical offices went through for seeing Patients. The Management was very good they listen whenever you had an issue or problem and hey worked with you when you had a personal matter to take care of. The co-workers were extremely helpful and willing to reach out to you when ever you ran into an issue that you needed help on. The hardest part of my job is when the providers or staff was having issue with when they couldn't bring up our website or when the user on the Phone refuse to give to let us bring up their account. I enjoy the environment along  with the employees and the staff.

Overall, it's a great company. Employees would do department pot lucks (pre-covid) almost monthly and receive bonuses at the end of the year. Management were very supportive in my experience but there is favoritism within the company. End of the year, employees would receive an xmas bonus based on tenure. The pay rate was reasonable (for the time I had started) but pay raises were small and cap out after a year or two. The growth potential working here is very minimal. Anything above a Tech Support/CS representative rarely came by. Anyone that had those positions would be there for +3 years until the next one opened. Most shifts are M-F 8-5 but there are others like 7-5 and 9-6. 

if you are liked by the tech support floor supervisor, you are in the clear, but if not, requested days off are never approved. will be on techline first 180 days and all of those are probationary. somewhat easy job, but servers crash almost every day so dealing with the same angry providers and receptionists is very aggravating after a few weeks because supervisors are never available to take the calls at the moment when the providers insist on speaking to management. alot of deescalating. BUT despite that, it can be very relaxed when servers are not crashing and rewarding to actually help providers learn how to use the software.

not a long term career path. mgmt has no interest in their employees well being - only talk to you when there is an issue. the communication from mgmt down and across depts is non-existent. unfair grading scale on raises - example people that have been there for years might get a .10 or .25 raise after being there almost two years but someone that has been there for not even a year may get a $2 raise because the ceo 'likes' them. the only good thing about this place is the co-workers - its kind of like being stuck on a life boat in the middle of nowhere and the only thing you have are the other people on the boat

My experience at Office Ally was amazing.  I worked there for over two years and the Management team all practice servant leadership.  They are all very helpful and I can tell they sincerely value each and every employee.  Their attendance policy is like no other.  While they are strict on attendance, their policy allows for documentation as means for having absences excused.  I learned a lot working at Office Ally which allowed me to secure another role in technology.  I am grateful for everything they did to develop me and was able to use those experiences to climb up the ladder.

Top Job Titles	Average Salary
Integration engineer 22 salaries reported	$135,000 per year
Full stack developer 13 salaries reported	$135,000 per year
Application developer 14 salaries reported	$110,179 per year
Product owner 9 salaries reported	$120,000 per year
Regional vice president 10 salaries reported	$151,750 per year

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