outside sales representative

service technician

account executive

sales representative

billing clerk

Ohio Business Machines

Based on my personal experience, I would not recommend working here if you value your time, growth, and long-term development. During my time with the company, I felt that management focused more on keeping employees compliant than on genuinely supporting them. Communication often felt superficial, and concerns were usually brushed aside rather than addressed.

Opportunities for advancement were very limited. It seemed possible to remain at the same pay level for years with little clarity about raises or career progression. I had asked about negative reviews I saw before starting, and I was reassured they were not representative, but unfortunately my experience aligned closely with what others had described.

Compensation and benefits did not meet my expectations. From my perspective, the company aimed to get as much work as possible out of employees while offering minimal returns. Pay-related issues and inconsistencies were a recurring source of frustration, which created unnecessary stress.

Since the change in ownership, the workplace culture felt even more disconnected from local employees in Cleveland. Overall, I regret not paying closer attention to the warning signs before accepting the position.

Typical 8-5 job with variable overtime possibilities. I would punch in look over the schedule to see what demonstrations, installs, or equipment moves/ pickups there were, for what times and where. If I didn't have to leave the warehouse right away, I'd see what machines needed to be built and tested so I could get started on those.

I learned quite a bit about office copiers/printers, including basic diagnostics.

Management can be like a lot of other companies I worked for, where it felt as if you were more of a slave. However, usually management left you alone so long as you were getting the things that needed to be done done.

Usually everyone got along when everyone was on the same page for daily and weekly scheduling, once someone failed to maintain communication things started to break down somewhat.

Loading and unloading the demonstration machines 2-4 times a day was probably the hardest part of the job.

The most enjoyable part of the job was getting to meet new people and getting to view parts of the area i hadn't seen before.

Working at OBM has been a truly rewarding experience. The culture here is fast-paced and performance-driven, but the leadership team is invested in helping employees succeed. If you’re motivated, coachable, and want to grow in sales, tech, or leadership, OBM provides the resources and support to make that happen.

The team celebrates wins together and always rallies to help each other. There’s a strong emphasis on training, mentorship, and development opportunities, which makes this a great place to build your career. On top of that, OBM is committed to giving back to the community, which makes the work even more meaningful.

This is one of the worst experiences at a place of employment I have every have.  The term "thrown to the wolves" is putting it mildly.  This company is understaffed as far as both customer and employee support.  I have had success in sales at just about every industry I have worked in (computers, banking, cellular services).  In the 6 months I worked here, I was out-bid in every situation I had put in proposals for.  I shouldn't say just out-bid, but rather completely noncompetitive.  You will also get saddled with a non-compete clause for a year.  Your car compensation is under funded, and your sales commission is short of industry standards.

Do not take this job if offered to you.

After learning the product and script, you quickly find out that the advertised pay is not close to what you were told in the interview. Getting established in this industry takes months to do. Managers expect results immediately while pointing fingers at everyone except themselves. A new sales rep is thrown to the wolves with little to no help from anyone. 

For a company that burns through sales reps the way they do, you would think they would take the time to change. Unfortunately, as much as “OBM is family” that only pertains if you live in Cleveland and your last name is spagnola. 

For how nice it’s made out to be, you’d expect much more. With better training, management, and products; OBM could be a great workplace. 



OBM was a decent place to work, even as an IT person. Many jobs will consistently overwhelm their IT staff, but it generally was not too bad there once you get into the swing of things. My only major gripe was their sales staff at the time. I say this because I feel not enough sales staff knew the equipment they were selling well enough (or simply didn't care) and there were plenty of times where I had to smooth things over with a customer or even sell them something else entirely. This made me a closer more often than I should of been and it was devoid of any commission most times.  
Perhaps OBM has changed their sales personnel and they are better than before, but that was the gist while I was employed there. 

My experience with Ohio Business Machines was unfortunately very disappointing. The workplace culture is extremely cliquey and uninviting, making it difficult to feel like part of the team. Professionalism and kindness were often lacking, which made day-to-day interactions unnecessarily tense.

The company also struggles with high turnover—it’s rare to see employees stay longer than a year, which suggests serious internal issues. There’s an atmosphere of arrogance among certain individuals that isn’t reflective of collaboration or inclusivity.

Overall, this is not a supportive or welcoming environment, and I would not recommend it to anyone seeking long-term growth or a healthy workplace culture.

It's just like any B2B sales job, there's cold calling, phone call surveying, being rejected and ignored. You have to be able to handle those obstacles and keep moving forward. The difference at OBM is that they really spend the time to grow, teach, and develop their sales reps. You're not just hired and thrown to the wolves. You get a manager who goes out in the field with you and helps teach you the sales process and how to be successful. Great company atmosphere and culture. Success is highly rewarded with both money and sales trips to exotic locations.

I worked here for a little under a year, in one of the most impoverished territories in Cleveland but to OBM’s defense I  chose the territory (which never happens). I did my best in finding opportunities and building relationships, my manager was 2nd to none , he himself worked major accounts and generated large revenue for OBM and shared the blueprint with me. I enjoyed working for him and OBM I love everyone there. They are a little, no very close minded to change and I feel that sucked, but overall a great company and great people.

A typical day at work was an office environment. The supervisors were pleasant and easy to communicate with and took the time to train me for the position. My co-workers were pleasant to work with. I learned a great deal about the warehouse inventory industry and how the corporate environment works while working with this company. The most enjoyable part of the job was the company atmosphere. The hardest part of the job was leaving.

Top Job Titles	Average Salary
Outside sales representative 22 salaries reported	$52,223 per year
Service technician 1 salary reported	$19.50 per hour
Account executive 16 salaries reported	$70,000 per year
Sales representative 1 salary reported	$61,731 per year
Billing clerk 1 salary reported	$17.00 per hour

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