caregiver

driver

licensed vocational nurse

in home caregiver

registered nurse

On Lok

What is the best part of working at the company?
The pay is very good. We're just driving around senior citizens to doctor appointments, hospitals, home care centers

What is the most stressful part about working at the company?
Driving in a lot of traffic daily getting people in their destination

What is the work environment and culture like at the company?
We have a diverse group of people from all countries. Everybody's friendly. Even your participants are friendly. Some are as old as 90 years old. They're all very nice

What is a typical day like for you at the company?
We'll get our schedule the day before work, so it's always nice to know where you're going and what you're doing. It is subject to change without notice. Sometimes your rides will get canceled. Sometimes they will give you a ride in the middle of your shift, but it's usually when you're not busy so you're able to do it. There's no real stress to the job there. Don't pressure you to get people to a certain place at a certain time because they know the traffic situation in our area

On Lok cares about its Participants and cares about its employees. Collaborative work environment, passion for excellence and open to new ideas. A supportive environment which rewards for hard-work done. The company is growing and there are growth opportunities. I enjoy coming to work because I know I'm fully supported by my leadership team. We are accomplishing great things and I'm being stretched professionally in ways that will benefit my career in the longer term. In addition to the strong benefits, there is flexibility on where I do my work. I am treated like an adult and not micro-managed. The company has been around for over 40 years and provides a stability you often can't find in an employer these days. I made the jump from for-profit to non-profit and couldn't be happier. I am paid competitively and am a valuable member of the team. I am proud to tell my friends and family where I work and I'm proud of the difference my company makes in our Bay Area communities.

If you need to break-in and get experience then this is a good place to go. Co-workers are great but it is  not a good company to stay with long term. Many current employees are unhappy and looking to change.

Serving over 1,000 seniors and helping them stay at home with the right resources. Efficient, effective use of Medicare and Medicaid dollars. This Program of All-Inclusive Care for the Elderly became a national model.

The management is support and hands-on without micromanagement. The hardest part of the job is many staff and and patients served are mono-lingual Chinese and Spanish-speaking. The company culture optimizes resources to make this a fascinating and effective undertaking. 

Co-workers are smart and carefully selected. Physical plant is well kept and attractive. It's wonderful to work in a state-of-the art model that is taking health care for seniors into the future, of quality of life in their own homes.

Overall, I like the company's mission and objectives, but I found myself consistently frustrated by the inability to fully implement the goals and objectives set forth by executive management.  A significant portion of the middle management teams were incredibly resistant to change and did not want to foster a learning environment for their employees, though the company desperately needed training and development.  I was regularly pushing and urging coworkers to complete basic tasks that were necessary to implement better practices and protocols, but I oftentimes felt that we were going around in circles.

I did enjoy my time there and I learned a great deal though, so I would recommend the company to people.

On Lok has a culture of caring about elders, and a team of experienced physicians who will help a new doc understand  the necessary idiosyncracies  of this "program of all inclusive care for the elderly."  Supervisors and colleagues are understanding about individual need for some flexible scheduling & style of care differences but, given the team setting and the need to deal with an ill and underserved population, dependability and good communication is must. This is a very rewarding setting for a doc who wants to do clinical care of the elderly with strong support from a team--and a geat learning oppurtunity.

As a non profit, I hoped that the company culture would have been different than it is. Staff are not friendly or welcoming. Feels very much that as a new hire, you are left to your own devices. The work itself is great - you do feel like you are helping seniors in your community that need it. However, management is NOT helpful. Training is a joke and you are rushed through it and later questioned why you do not know the procedures. The procedures here are very outdated, feels like the way things are done were done 20+ years ago. But do not bother mentioning any changes because that is just "the way we do it here." As far as COVID went, never received the proper PPE despite asking many times for it. 

If you want to work where there is a mission and where management treats you well, this is it.  Management responded quickly to the COVID crisis.  Even though we couldn't do our normal jobs, they made sure we were paid.  They paid extra to those working in the community due to challenges. They held weekly town halls and even made calls to individuals who speak languages other than English.  Management does more than any other organization I've worked for and they listen and care. My manager has been working long hours to make sure our participants are well cared for and is always available for questions.  We have a strong team and we do lots of fun things together.  I have recommended many friends to work here.

The company was started by someone who really wanted to help elderly people. He would turn in his grave if he saw what was going on at On Lok now. The caregivers are underpaid and overworked, the MDs (especially the Jade MD) are rude to their NPs and RNs, and the management (especially the upper management) are up at the top of the building in their offices and hanging out, doing nothing and just collect a check.

A frenzy of phone calls from participants, their families, providers and transportation issues that require a juggling act to keep operation as smooth as possible.  I've learned to multi-task in all areas of center operation, front desk, as well as medical records.  We all work as a team.  The hardest part of the job is coordinating service with families who have distanced themselves from their responsibilities.  The most enjoyable part is the heartwarming feeling of helping the elderly.

Top Job Titles	Average Salary
Caregiver 26 salaries reported	$25.01 per hour
Driver 23 salaries reported	$25.14 per hour
Licensed vocational nurse 18 salaries reported	$41.26 per hour
In home caregiver 26 salaries reported	$26.86 per hour
Registered nurse 6 salaries reported	$68.63 per hour

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