mailroom clerk

shipping and receiving clerk

clerk

customer support coordinator

courier

Onsite Management Group

A typical day at work was working at Sutter Health San Carlos. Four times a day you pick up specimens that include urine and biopsies to take to the lab on site. The shipments that you receive are packages for the doctor's medical assistance etc staff. You are alone on the shift there's no manager or supervisor there on the site with you so you have to have the ability to manage your day-to-day on your own with supervision via text or phone calls only. The work is monotonous It's routine it's the same thing day in and day out. I learned how to manage on my own for the duration. The health benefits aren't your typical choices most of the choices are out of state because the omg headquarters are in Kentucky. The hardest part of the job is receiving a freight delivery that you have to arrange on your own to be delivered to the departments which they don't like to arrange for those to be delivered they want you to actually deliver them so if it's 150 plus lb. freight You have to use a hand dolly to get that freight delivered to the departments.  What I did enjoy is the extra incentive to get certified as a mailroom associate this job is not a shipping and receiving clerk position It's a mail room clerk associate position. The perks are for getting certified to get a cash bonus. I did appreciate the job for what it was but don't expect any real opportunities unless you can get on directly with  Sutter. 

My coworkers were a joy to be around, but the higher ups were never around. Our problems were never solved and there was NO communication at all! Once, a position was filled, you would normally be trained by the team lead or another worker who knew how to do the work. But, every job was so involved and complicated, I found myself writing a FIVE PAGE detailed instruction manual on how to do my job because I was leaving and no one else would be able to explain it. Note, that no one from corporate knew how to do my job either and there wasn't going to be anyone to provide this information for a new hire. 

My pay to work ratio was absolutely ridiculous as well. Our volume increased to the point that we were struggling to keep up and we were getting 20+ tubs of mail a day. Other job sites were getting 3 or less and yet were paid the same amount. When asking for a raise because of this, I was told that it couldn't be done. I was given ONE performance review and given ONE 11 cent raise in my 3 years there. 

There was no room for advancement and I was told by a coworker (who has worked at OMG for 14+ years) that she was never given raises either. 

Overall, I could go on and on about the problems with this company. But, save your time and apply somewhere else unless this is just a temporary job for you.

I worked for OMG for over two years at their Fairfield, California branch a couple years back. 

I liked the jobs professionalism and organization. It was a nice match for me. I got along great with the OMG family at the Fairfield location along with the Northbay Healthcare clients that they were contracted to. I loved the job, I loved the people. 

I had to leave because I was having financial difficulties and OMG wages just were not providing much help in my struggle. I was forced to leave to better provide for my family financially. 

After working for a different company compatible with OMG, I realized how much class OMG has. Looking back i see that OMG was the last company i worked for were i was genuinely happy. I tried to get re-hired for my old position, but they do have a strict 'no re-hiring policy'. I am grateful for the time I worked there. I had some great memories. 

Thank You Onsite Management Group for your time. I wish I had never left, it broke my heart when I learned I couldn't come back. I see now that happiness in the workplace should not be overlooked and unaccounted for.

Being a part time employee for this company is terrible!  They expect you to cram 8 hrs, of work into 5.5\6 hrs a day!  The worst part, and this only applies to part time employees:
YOU ONLY RECEIVE 3 UNPAID DAYS TO USE FOR THE ENTIRE YEAR! Anything more is counted against you as an attendance concern which I believe is unfair and here is why:
They shouldn't penalize a P.T employee with 3 Unpaid days a year the same as a  F.T employee who receives PTO to use for vacation, illness, Doctor Appts. 
Also P.T employees don't receive holiday pay either and if an emergency comes up or you are ill they will penalize you if you have used you 3 days!
Also you will not receive any medical, Rx or vision if employed Part Time!

What is the best part of working at the company?
Co-workers. The comradery at the local site level is strong in most cases.  

What is the most stressful part about working at the company?
Lack of support at the management level. No training foranagers. Just handed a procedure manual and told to call if you have questions.

What is the work environment and culture like at the company?
Environment depends on site. Culture is quite negative and distant at the corporate level.

What is a typical day like for you at the company?
Repeating processes and activities day by day. The job is not difficult at any level.

I would do 4 mail runs to deliver and pick up mail/packages to departments of an insurance company. In between time, I would do data entry and phone calls to customers to update their mailing address for mailing procedure to receive their insurance policies in the mail when due. Other duties that I do when needed is fold up and stuff envelopes with insurance policies for outgoing mail in the late afternoon. Also I help out in the imaging department to prep documents to be ready for the imaging procedures by using imaging documents to sort and separate each document for filing purposes.

Entry level position and the job is easy. I'm here to work and get the job done. I've learned the ins and outs of the Mail Industry.  A good place to start if you are entering and/or re-entering the job market. Even for individuals that is semi retired. Really liked the fact that I'm off on weekends and have a set schedule of Monday-Friday (40 hours per week). No complaints on management who is just as busy as the employees. Offered quarterly bonuses for a job well done (performance based incentive). 

I did data entry and mail runs, the work was easy and the atmosphere was very laid back however they keep giving you more work to do since company is understaffed. The company tried to hire  people but when people find out the pay is barely over minimum wage they do not accept the job. Very low pay and no room  for advancement. If the client site is closed OMG employees have to use their personal days, vacation days, or take the day unpaid.

I didn't enjoy the company or the management who would takkbdownbto you and always take someone's side in the corporate office over you. Also they claim to have an open door policy but when you contact them they call the field supervisor and have them talk to you about bothering them at the corporate office because they are just to busy for you!

At this company you will meet some amazing people. But the managers and higher ups do not care about you. No one is on the same page about things, it’s very unprofessional, and it’s just not worth the pay. The work load is easy and light. No two days are the same. 

If you have a life outside of here do not work here. If you need time off do not work here. If you want to move up and be somebody in a company this is not it. 

Top Job Titles	Average Salary
Mailroom clerk 9 salaries reported	$16.78 per hour
Shipping and receiving clerk 15 salaries reported	$21.27 per hour
Clerk 1 salary reported	$13.50 per hour
Customer support coordinator 5 salaries reported	$22.70 per hour
Courier 5 salaries reported	$21.33 per hour

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