dental assistant

dentist

dental hygienist

front desk coordinator

front desk receptionist

Operation Dental LLC

I’ve worked for another DSO in the past, and this experience has been completely different in the best way possible. What stands out most is how much leadership values employee input. You’re included in discussions and decision-making before decisions are finalized, which makes you feel like a leader even if you’re not officially in a leadership role.

There are also tremendous opportunities for growth. Whenever new offices open, the company is committed to promoting from within and gives team members the chance to step into new roles and advance their careers. If you’re willing to grow and take on new challenges, leadership is willing to invest in you.

The biggest difference for me is that they genuinely make employees feel important and appreciated. Your voice matters, your contributions are recognized, and you’re treated as an essential part of the team.

Of course, like any dental office, we have our busy and sometimes chaotic days. However, what makes this place special is the team. We support one another, regroup when things get tough, and come back the next day ready to do it all again. The culture, teamwork, and opportunities for growth make this an amazing place to work.

While practicing the scope of hygiene, is pretty straight forward. During the interview,  the first thing said is that, "this is a stress free office, everyone gets along." I averaged seeing 5-6 new patients a day, with no consistent help perio charting (maybe help with charting 2 out of 30 patients per week). Despite being busy (checking insurance eligibility or that your services are being reflected under your provider number for credit) I was highly productive & still built great patient rapport. However, there was no gratitude or respect for as much as you, as a provider (not even an acknowledgment for Dental Hygiene Month). You'll perhaps experience weekly, sometimes daily passive aggressive behavior, & second guessed on standard AAP recommendations from team members (not DMD or co RDHs). There is absolutely no regional or human resource support. If you express concerns over the course of a couple months, then excuses are made up on behalf of the accused & you're asked to move on. I'm not sure if I was experiencing unconscious bias, but an anxiety just grew in me on my way to work everyday. The CEOs book is a great read, but unfortunately this particular practice did not present the value of people over profit, when it came to me anyhow. 

I cold called Operation Dental’s CEO while still in dental school and while I caught him off guard he took the time to talk with me and after some interviews he gave me a chance working at a practice in the group that needed a new dentist. After graduation, I needed to learn the ropes of private sector/real world dentistry and he was there with daily/weekly meetups and phone calls. I was also connected with a couple other seasoned dentists in the group that were always there to text/talk over treatment planning and case management. The company slowly ramped up my schedule so I wasn’t drowning at first but was able to take my time getting things right and not prioritizing speed. I have taken many CE courses including endodontic and several implant classes that have been either at no cost or heavily discounted to me because operation dental shouldered that financial burden. I have the freedom to set my schedule, take time when I need to, and grow at my own pace. I am encouraged, but never pressured. Patient care is the priority from the top down at OP dental and I wouldn’t have it any other way. I am so blessed and thankful for the opportunity to work here: My dream job

My workday is characterized by a high level of activity, where I often find myself multitasking, attending to patients' needs, and providing support to my colleagues. Through this, I have honed my skills in patience, effective leadership, and maintaining a healthy work-life balance. 
The most challenging aspect of my role is managing the busy office environment. However, with a strong, collaborative team, we consistently overcome these challenges. The most rewarding part of my job is the opportunity to build strong relationships with my colleagues, create meaningful memories, and ensure that our patients have an exceptional experience in our office. 

Working as a general dentist at this company has been a truly rewarding experience. The management is incredibly supportive, and there's a clear emphasis on quality patient care over rushed appointments. The clinical team works efficiently together, and I’ve been encouraged to pursue continuing education opportunities within my comfort level. It's a positive and collaborative environment where I’ve felt both respected and encouraged to grow professionally. I would highly recommend this company to any dental professional looking for a fulfilling and balanced workplace.

I have worked at Operation Dental as a general dentist for five years. Throughout my time here, I have seen tremendous growth in this group and am very thankful for the opportunity I have been given. I have worked in a larger DSO and a private practice for 3 years prior to starting with Operation Dental. I cannot say enough positive things about this group. Patient care and a positive work environment are critical elements that OD excels at. No one is treated like a number but rather like family. From the front desk, to hygiene, assistants, and dentists, everyone works as a team for a common goal. I could not give Operation Dental a higher satisfaction rating and am looking forward to spending the rest of my career with them. 

They give me the hours and pay that allow me to provide for my family. Everyone works very well as a team and is very helpful. I have learned how to become a Dental Hygienist and excel in my job. Everyone seems to get along very well as a team and it is a very respectful office. The hardest part of the job is learning things that I was not taught in school like codes and the flow of different patients needs. Another hard thing is it gets very busy and sometimes there can be miscommunications. The most enjoyable part of the job is being able to have that one on one time and connection with the patient to be able to empathize with them and their needs and educate them on how to better their oral health. 

I worked for the previous owner of this office and the Dr retired, this is when Operation Dental bought this practice. Instead of being hasty in looking for a new job because I did not want to work in the Corporate/ DSO world I decided to stay and give it a shot. This by far was the best decision I ever made!  I have the best coworkers and the best team. There is so much opportunity for growth and you are truly appreciated and you can feel the appreciation. I started at as front desk and have been able to grow with the company. I has the best mentor that has truly helped me grow.

I joined Operation Dental in 2021 after working at a large DSO out of dental school.  From the initial interview with the CEO I knew this was where I wanted to work.  
From the first week my wife noticed how less stressful I was after work.
The support I get from my regional manager and the entire team is to notch.
I love the fact that I have total autonomy on what procedures I want to do.  
Any CE courses I am interested in? they are always encouraging.
I truly enjoy coming to work every day and dare I say.. even miss my office team when I go on vacation.

When Operation Dental purchased the practice I was working in, I was very nervous on what the future would hold being that I had never worked for a DSO. From the very beginning they were very kind, knowledgeable,  and definitely put there employees first! I was at a point where I thought I had reached my max growth potential in my career. As the company grew in the Jacksonville area that gave me the opportunity to grow as well. Operation Dental truly does stick by there culture and values. The leadership and guidance from everyone with Operation Dental is absolutely amazing! 

Top Job Titles	Average Salary
Dental assistant 53 salaries reported	$24.17 per hour
Dentist 24 salaries reported	$315,208 per year
Dental hygienist 15 salaries reported	$43.03 per hour
Front desk coordinator 17 salaries reported	$23.53 per hour
Front desk receptionist 2 salaries reported	$23.00 per hour

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