medical receptionist

physical therapist

physical therapist assistant

medical scribe

medical assistant

Orlin & Cohen

Let me start by saying that the Lynbrook Office is called "The Warehouse." Why? Because they line the patients up, run them through their treatment, and then send them on their way. Schedules were ALWAYS overbooked and the PT Aides were always running around like chickens with their heads cut off. There was little to no space to do exercises. There was always a wait to use equipment during rush hours. Aides were treated more like servants by management than PHYSICAL THERAPY aides. You could work 6 hours straight without stopping, with the schedule overlapping due to overscheduling (over-scheduling also caused tension between the front desk and the floor employees- PT, PTA, and aides alike). When you did finally get a break to just rest your feet you were harassed by the office manager to get up and clean something just because he didn't want you to sit AT ALL. The environment was always stressful with him around. It was only after the drill sergeant left for the day that you actually got to breathe and enjoy your job, if only for an hour or two. $10/hr just isn't enough for the amount of work an aide does and is expected to do.

You are minimally trained for roughly one week and are put to work on your own without any knowledge of the job. If you ask for help, you are looked at like you are crazy for even asking. The patient overflow is unnecessary with some doctors seeing 90+ patients in a single shift, not counting the other 4 doctors with 50+ already on the schedule for that day. mandatory weekends are forced without your knowledge, and if you are unable to work a 6 day/week shift, you will be potentially written up or criticized. Every employee working will be talking poorly of anyone that they are not best friends with and have no experience/training in customer service whatsoever. Management does not understand how to schedule employees or patients properly. You are micromanaged within essentially everything you do and if you make one small correctable mistake, you are immediately chastised and insulted for even doing so. Employees constantly gossip and if you are not sucking up to the managers, you will be outcasted by everyone. 

Orlin and Cohen offers a competitive salary and great benefits. However, each physical therapy office seems to run a bit different. I was assigned to the Rocky Point location but trained at a different location and did coverage at another location  one day.  As a physical therapy assistant, I would not recommend accepting a position at the Rocky Point location. The head PT in Rocky Point is not a fan of PTA’s. He is very controlling and stuck in his ways. If you are an experienced PTA, he will constantly correct any treatment you are doing since if it’s not his method, it’s the wrong way. He will frequently stop you mid treatment to ask what you are doing and correct you. This does not allow you to build credibility with the patients. He can be condescending and dismissive to the PTA. 
It is not a good environment for a physical therapy assistant. If you get assigned to a different location, go for it! Charting is extensive and very lengthy. You are given ample note writing time. 

They promise you so much on your interview. When contact HR they never respond. Expect you to drive to all different offices. Schedule is not consistent. No lunch breaks let alone the 2 15 min breaks your supposed to also get. Expect you to do other peoples jobs. Coworkers never getting spoken to after making same mistakes over and over. They reward rude patients by kissing their butts and never sticking up for employees. Managers never have any answers to any questions as they are left clueless as well. You have to fight for any raise. Expect you to work weekends even when you did not agree. Different rules for different employees. One may get written up for something and another wouldnt. It is not the same across the board. Many lazy employees and the hard workers are the ones that suffer and get taken advantage of. Managers just shrug their shoulders. Communication is so terrible. Some employees get the memo and others dont. Makes us look like idiots. When too many hands are in the basket that's when things are overlooked and forgotten. The list goes on. 

I am pleased to commend our managers at Orlin and Cohen for their exceptional leadership. Their commitment to fostering open communication and actively listening to team suggestions has created a collaborative work environment.

The unwavering support I've received from our managers has been pivotal to my professional growth. Their approachability and emphasis on continuous education and initiatives to increase patient access have not only contributed to my individual development but have also cultivated a culture of learning within the team.

In summary, I am grateful for the positive work environment our managers have created through their support, open communication, and commitment to ongoing education and productivity initiatives. The leadership at Orlin and Cohen continues to inspire and propel our team forward.







I would come in first thing i would do is pull of the phone messages off my telephone line. Than i would take a pile of authorizations we requested and advise the necessary department the patient can have certain treatment. At 9 am i would return patients phone calls as well and insurance carriers. Afterwards i would request authorizations that patients needed like surgery, epidural injections, physical therapy etc. Along with answering the phones. I have more knowledge in workers compensation and guidelines. I felt management was very unorganized and could affect the company. I loved working with my co-workers in my department. The hardest part of my job was to make the patients happy if they were upset because they were not approved for something. The most enjoyable part of the job was that i loved what i did and i was good at it.

-A typical day at work required arriving by 7:30am each day.
-Checking in patients for the doctor you were assigned to for the day.
-Each day you would see between 60-100 patients depending on which doctor you worked with.
-Management did not always understand the task at hand at the front desk. When stressful situations arised they were not easily understood but were always taken care of.
-The doctors did always take care of their employees, especially when patients would be verbally abusive and unreasonable.
-The hardest part of the job is that there is a high volume of patients and due to the high volume they were not always the happiest therefore taking their anger out on the front desk staff.
-The most enjoyable part was working for the doctors and with the other employees.

Honestly, it's a great job, and you'll learn and make some good friends.  It's a very easy place to work, but sometimes you feel like a small number, like a fish in a large ocean.  They were understaffed, but it seems that they now hire more people.  The doctors see a lot of patients, and there are many different specialties (hands, feet, spine, pain etc...)  The managers are cool, but they are under a lot of stress by the upper management and CEO.  Managers seem to be very scared of losing their jobs, resulting in strict rule enforcement. The experience really depends on what locations you are at.  Locations and schedule vary.  They need to pay more.  It's great if you are a new medical assistant because you'll get the job if you apply.  It's just not a place to stay forever.  

So I started working at orlin and Cohen first day was pretty bad unfriendliest person to work with felt very uncomfortable. She was rude to patients missed a lot of things like come on your putting me to train with "her" as the days went by it was worse went to 3 other different locations different one every day very unstable. They didn't have me in the system to punch in until after 2 weeks ridiculous. They are a very disorganized company to work for. Every time I asked for help the girls working there were very unfriendly and rude to you. Very unpleasant work environment. NO LUNCH or BREAK! You do not take a lunch only when you can for like 5 min. I quit after 2 and half weeks I couldn't do it

Very friendly staff and therapist team at OCOA. Patients are for the most part a pleasure to work with and very kind. Majority of shift is spent supervising patients, and cleaning during downtime. Schedule flexibility is great if time off is needed. Management can be a nightmare however. Management has knowledge of billing component of business however no clinical experience or even basic knowledge of clinical operations. This results in a great deal of frustration during communication between clinical staff and management. In addition there is little to no room for growth; raises are rarely given, if given at all. Low wages and high expectation of employees make this a slightly less than ideal place to work. Overall, good job to get your foot in the door, however don't expect as permanent career option.

Top Job Titles	Average Salary
Medical receptionist 4 salaries reported	$19.50 per hour
Physical therapist 2 salaries reported	$107,500 per year
Physical therapist assistant 2 salaries reported	$75,000 per year
Medical scribe 4 salaries reported	$19.63 per hour
Medical assistant 1 salary reported	$20.00 per hour

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