accounting supervisor

systems analyst

medical assistant

billing coordinator

patient representative

OrthoSouth

If you value stability, appreciation, and fair pay & treatment, stay far away from this place. The schedule constantly changes, making it impossible to plan your life. There have been plenty of times when I received a text at 6:30 AM about a schedule change. This is super inconvenient because I’m usually on my way to the original location by this time. I drive between 170-200 miles per week to different locations with little to no compensation, other than my hourly pay, for the wear and tear on my vehicle. 

Pay is low, as I have never made $16. When it’s time for you to get a performance raise, managers (who don’t even see you work & can’t even do you job) determine the raise that you receive. Guess what?? It won’t be much. The insurance is awful. My deductible is nearly $4k for in-network providers. Management hands out occurrences like candy—no matter the reason. Calling in sick? That’s an occurrence, even if you have sick time. They don’t care about your health, no matter how sick you are. They don’t even follow the handbook for when you’re required to discuss occurrences with employees. 

Favoritism is rampant, and certain doctors only acknowledge their MAs and scribes when they need something. They don’t actually value them as people. They only value that you make their lives easier, while you’re stressed due to the workload. The workload is unbearable, and management is nowhere to be found—unless you count them sitting in their offices, eating, and doing who knows what. 

 Some of the doctors have huge egos, which isn’t shocking. Paying $100K for a degree doesn’t give anyone the right to be condescending to people, especially employees that are simply doing their jobs.  

The turnover rate is extremely high.  I know 20+ people by name that have quit or were fired. This is just from 2024 to now, and they all worked in the same division. More are quitting because of the things I mentioned above. There is much more that I could say, but I think you get the jest. That should tell you everything you need to know. This place does not value its employees, and it shows. Avoid it if you can.

As a long-time employee of OrthoSouth, I can say that it is a great place to work! I have been in several positions over the years here including advancement and a promotion. I feel that I have learned a lot about the different aspects of the clinic as well as being given the opportunity to grow my position. The management is great. They are fair and they will work with you in cases of emergency situations, appointments, etc. They understand that life happens! The workplace culture is great and everyone seems to get along and work well together. Everyone here has a specific job to do and they seem to understand and strive to do it the best that they can. Everyone seems eager to learn and takes pride in their job. The morale-building effort here is great and we are often rewarded with lots of little contests and surprises that upper management doesn't have to do, but they do it because they appreciate us. That really makes working fun! The most enjoyable part of my job is the appreciation that I receive for doing my job and going the extra mile. I do not feel that my hard work and effort go unnoticed. I feel appreciated by upper management, clinic managers and also the providers. I have received many compliments on a job well done here. I feel that my pay is fair with my particular position here. The company helps out with our insurance costs, to keep costs down for employees as well. My goal is retirement from OrthoSouth.

A typical day as an X-ray tech at Orthosouth is usually busy, with a steady flow of patients and a lot of coordination with providers to keep things running smoothly. I’ve learned how to stay organized, manage my time well, and communicate clearly with patients who may be in pain or unsure about the process. Management teams are extremely supportive, and they genuinely care about the progression of the employees. My most fond memory was their motivation and support with my process of passing my radiology boards and getting my state license. The workplace culture is team-oriented, and coworkers are loving and willing to help each other when things get busy. The hardest part is keeping up with the pace while making sure each patient still gets proper attention. The most enjoyable part is interacting with patients and knowing you’re playing a role in their care and recovery. I love when our doctors take the time to teach me different tips and tricks about the anatomy especially for the more serious injuries. Overall, I couldn't be happier to call Orthosouth my home! I’m grateful to have spent this past year here, especially starting right out of X-ray school. It’s been a great place to build my confidence, gain real-world experience, and continue growing in my role. I appreciate everything I’ve learned so far and look forward to continuing to develop here.

The work is doable and actually not bad- but note that patients are allowed to disrespect you (no one should ever have to be verbally abused at any job ESPECIALLY not a job where you are making doctor appointments like cmon)

But the biggest issue- Management here does not care about you as an employee or person.  If you have to travel 240 to get to work- do not apply. If there is rain or a 30 car wreck pile up on 240 they expect you to fly on a broom to bypass stand still traffic and still be on time. ZERO UNDERSTANDING. ZERO FLEXIBILITY. ZERO ROOM TO ADVANCE. If you want to advance/leave/take off they get MAD (absolutely insane) The only way to get off is to NOT COME IN THAT DAY AT ALL. 

Dress code is wearing slacks w/ either tennis shoes or closed toe grandma Flats. No one wears flats anymore. And with this pay you won’t be jumping to BUY any either. 

They say they like to have fun. LIES. There has not been one day of  “fun”  There is a military SPOUSE in management. And for some reason thinks employees are cadets. NO They will never retain QUALITY employees this place needs new management or a team of push overs. TREAT PEOPLE LIKE PEOPLE. 

I’ve been with OrthoSouth for five years now, and my experience has truly been what I made of it. If you’re someone who wants to grow and achieve more, the opportunities are definitely here. I’m living proof of that. I started in the call center, moved up to call center lead, and now I’m the front office supervisor.

OrthoSouth is a company that supports those who are driven and willing to work for growth. I was fortunate to have a manager and supervisor who pushed me to reach my full potential. No, we didn’t always agree, but those moments only made me stronger and more determined.

Like any organization, OrthoSouth has gone through changes over the years—but every change has been with the goal of improving things for both employees and patients. The company continues to move forward, grow, and strive for excellence. We now have so many amazing people who truly care about their teams and the work we do.

Overall, my experience at OrthoSouth has been nothing short of awesome. I’m proud to be part of a company that believes in growth, support, and progress.

Working at OrthoSouth has been a truly rewarding experience. This company genuinely cares about its employees, and that shows in both leadership support and day-to-day operations. As an Office Manager, I feel valued, trusted, and empowered to help improve workflows and implement new processes that truly make a difference.

I am especially grateful for my director, who is incredibly supportive of change, growth, and innovation. Having leadership that listens, encourages new ideas, and supports continuous improvement makes a huge impact not only on morale but on the success of the entire team.

OrthoSouth fosters a positive, team-focused environment where hard work is recognized and growth is encouraged. I see a bright future for myself here and am excited to continue growing with a company that aligns with my professional goals and values.

What is the best part of working at the company?
I absolutely loved my coworkers! Everyone I worked with was exceptionally nice and easy to get along with!

What is the most stressful part about working at the company?
Being a doctor’s office, patients would come in stressed and hurting and would require extra reassurance that we were doing everything we could to help them. 
Of course, not every patient would be easy to appease, but they were by far the minority of the patients that came in.

What is the work environment and culture like at the company?
friendly, hospitable, professional

What is a typical day like for you at the company?
I worked as a Covid Screener, so I would take temperatures and ask screening questions to determine if a patient could been seen in the clinic. I’d also help by giving patients directions and getting mail where it needed to go.

During the pandemic, I would have expected myself and many others to be out of work. Not so. The doctors made a committment with management to keep everyone on, even if there weren't enough hours to keep everyone busy. It was this "we're all in it together" mentality, and it really showed me where their priorities lie. It was a great example of leadership through a crisis, and they didn't even make a show of it. That care and leadership continues even today

The CEO and upper management are truly interested in building a supportive, friendly, and team oriented culture. It's not perfect, but they seek feedback and actively make changes based on what they learn from it.  

I truly enjoy working here and feel fortunate to be part of such a positive and supportive environment. The flexible hours make it easy to maintain a healthy work-life balance, and the team is set up for success with the tools and support we need to do our jobs well. There are plenty of opportunities to learn and grow, which keeps the work engaging and rewarding. I feel genuinely supported by management, and it’s clear that my voice is heard and valued. The workplace culture is healthy, collaborative, and focused on both staff and patient well-being. While the most challenging part of my role is managing multiple responsibilities at once, it has helped me grow professionally and stay organized. Most importantly, I love taking care of our patients and building meaningful relationships with them—it’s what makes this job so fulfilling.


The management team will throw you under the bus when they feel threatened by your intelligence and work ethics.  They will blame the employees for their mistakes and when confronted with evidence will not own up to anything. Retaliation is the name of the game.  They don't want anyone to succeed.  Turnover rate is astronomical.  The doctors are great. As are most staff members, but managers/directors need to learn how to treat humans. Communication is frowned upon.   
Teamwork is punished. They want robots not people.
Low pay and no room to grow. 
Leaders are too afraid to grow their teams.  
When trying to apply for new positions, leaders will block advancement.

Top Job Titles	Average Salary
Accounting supervisor 7 salaries reported	$62,500 per year
Systems analyst 3 salaries reported	$55,120 per year
Medical assistant 2 salaries reported	$20.00 per hour
Billing coordinator 1 salary reported	$21.00 per hour
Patient representative 2 salaries reported	$15.00 per hour

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