physical therapist

occupational therapist

physical therapist assistant

medical assistant

front desk agent

Orthopedic Centers of Colorado

I worked at Cornerstone Orthopedics for a little over a year, which during that time, I enjoyed it very well. The atmosphere was positive, and it was a place where my co-workers became my family. I came to work everyday knowing that I would be supported not only by a team, but by people who genuinely cared about the overall success of each of us. It was a great experience in which saddened me to leave, if only it had been closer to my home, I could've made it work a lot easier. 

A typical day at work would include clinic, entering insurances, referral requests, next day prep, printing medication lists, answering phone calls, assisting patients with their specific needs, and assisting a team with the overall work flow. The pace is fast, and requires a lot of multitasking, but with the help of the overall team, is a very doable and rewarding job. The company takes care of you, providing lunches at least one a month to show their appreciation. All forms of benefits are offered, and long term opportunities are available. 

This was my first job in the medical field, and I can not stress enough how much I learned and gained from the overall experience of working here. I learned a multitude of insurances, basic clinic duties, strengthened my office duties, and much more. These are not only beneficial to my daily work life, but are skills that I can take with me in my career to come. 

I, of course, couldn't have accomplished all of this without my awesome management team. My direct supervisor was always a phone call away if I had a question, or made a mistake that I needed help fixing. She was very informative with the information that she taught me, and made sure that I not only understood what she was showing me, but shadowed me while I preformed the tasks directly. She had a very professional and positive attitude present when presenting me with my mistakes, showing me visually what I did wrong and following up with me after I fixed it. She did a great job at supervising a very different and diverse group of receptionists, and made sure that we always felt supported. She was very understanding when it came to time off, or scheduling requests within reason, and never made me feel like I couldn't communicate with her.  

Overall, Cornerstone, is a place that I would highly recommend to others seeking a job as a receptionist in the medical field.

The doctors are not only great at what they do, they are also genuinely good people! I am proud to work for physicians that do yearly mission trips. They donate their time providing orthopedic care to those in need in Cambodia and Uganda.

Front desk works as a team across all offices to ensure work is done and patients are treated kindly. My coworkers and I all get along and have friendships outside of our jobs. This job is fast paced and can be hard but having good coworkers makes it enjoyable.

Cornerstone tries to show their gratitude for all employees. Once a month, a lunch is catered to each office for employee appreciation. Also, each year Cornerstone puts on an all staff picnic where we have food, drinks, and games. Not to mention, reps that visit our office are awesome! Some bring in coffee for the front desk and/or lunches for the whole office. 

As far as management goes, my manager has always been accommodating and flexible. I feel comfortable going to her with questions and concerns. Cornerstone has given me opportunities to learn new skills and better myself as an employee. 

During my time here, Cornerstone has grown so much! We are adding new physicians each year and I feel like management has been doing their best to communicate changes as well as accommodate for the growth.

What is the best part of working at the company?
Generally fine, great position for current or about-to-be students, but pay is eh and there’s poor communication between levels of management. I’ll hear something from an admin, ask my manager for clarification, and my manager never heard about it. I will ask about being trained on one thing and manager passes me to admin who passes me to the same manager who passes me to the same admin and I never get trained. 

Lots of decisions made in the interest of “reducing overhead” that seem to work in the short term but also seem like they might backfire in the long term. Typical for corporate I suppose. 

What is the most stressful part about working at the company?
Lack of communication at times

What is the work environment and culture like at the company?
Very friendly and caring staff

Rules are not patient friendly, and therefore being a ‘patient advocate’ is nearly impossible. Following the rules for scheduling lead to being chastised by either management and clinic staff for working with the patient or being chastised by patients when following the rules. There’s no sense of teamwork from the management and much of the clinic staff. Patient load is unbearable: 120-180 patients per day (with 75% scheduled in the morning) with coverage by TWO people. Even if you have a 99% success rate you will be reprimanded in front of everyone for the one mistake you make. Many on clinic staff will explode into childish tantrums if they discover you’ve made a mistake. If you’re looking for an unsupportive, demoralizing, disingenuous, tiring work environment- this is perfect for you!

I have no complaints about the position. It was a great opportunity at a very busy practice but not so busy that the workload becomes overwhelming. The pay is competitive for the position. As a whole, it's a great group of people and I really enjoyed them.  (Doctors, X-ray girls, scheduling, other front desk receptionists) There was however, an issue with the team leads and medical assistants being "clicky", unnecessarily rude, and unwelcoming to any new employee or anyone that they decided they didn't like. Management and the doctors will do nothing to correct their behavior because these employees have been with the company for years.

I was hired without being told that a 3rd party company would be taking over our department within 2 months of me starting, and that we would all have to "re interview" for our positions when in all reality if they wanted to keep us on we would have been in their contract. We were told 2 weeks before this happened. Their insurance is really expensive if you have dependents. And they are hiring for front desk, but said company is supposed to take that department over in a few months as week. If you're hired here, make sure they explain everything to you and don't expect to keep your job if you're hired for the front desk. They decided to do this in the middle of a pandemic, and directly before Christmas!! My in office managers were AWESOME before this all happened though. 

I don't believe there is a better strategically positioned orthopedic group in the Colorado region.  Emphasis on consolidation and best practices, which means there is a lot of change happening until consistency is achieved. The best practices are intended to reduce economies of scale, but maintain physician autonomy to treat patients how they want to care for their community. 

They have a sustainable model for physician's that is outlasting their hospital competitors.  The team is committed, the physicians are overall pretty great.  The industry as a whole is pressurized and not for the faint of heart. 

My manager promised two weeks of training. She trained me one day, then left me to train with someone who had only worked there a few weeks. Other people were quitting left and right, and we were expected to pick up all of their slack with no training and minimal support. When systems went down creating a very stressful situation where we were unable to check in patients online and had to do so manually, our supervisor became visibly incensed and took it out on us even though we had not caused the systems to go down. She was rarely around or available for contact, provided very little training or support, and still expected us to give 110% at our jobs.

My first and only week (only made it 4 days) was a disaster. Was told a lot of different things by managers, trainers, and actual medical assistants. My shift wasn't what I had been told I would be getting during the hiring process, training was terrible as it was so fast paced and they would get frustrated and just take over doing the work so you didn't learn anything. At one point I was told to go somewhere else as it was getting annoying training. I have never been treated like that in my years in the medical field and do not recommend people to work there let alone be patients there. 

Be prepared to be disrespected, appreciated, and insulted.  You have to work hard to prove our worth just to our boss take credit for everything you did.  On the flip side, if something doesn't work out (the first time) you are thrown under the bus and run over and over and over.  Its like being in high school again.  Leadership is friendly to your face then stabs you in the back as you walk away.  Yes, it is that quick.  You will be harassed with no avenue to resolve the issues.  Senior leaders are best fiends and cover up for each other.

Top Job Titles	Average Salary
Physical therapist 122 salaries reported	$86,414 per year
Occupational therapist 56 salaries reported	$42.67 per hour
Physical therapist assistant 46 salaries reported	$63,000 per year
Medical assistant 6 salaries reported	$22.67 per hour
Front desk agent 12 salaries reported	$20.76 per hour

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