youth specialist

office assistant

equipment operator

support specialist

court clerk

Outagamie-County

They lure you in with the “free flight” benefits but don’t tell you that it’s only if there are seats available meaning your flight isn’t guaranteed and if you get on the plane to your destination be prepared to purchase tickets or rent a car for the way back because if your flight fills for the way back you are stuck! Last minute scrambling to find a way home. And you can’t find out it’s full until you show up at the airport to come back. There is no work life balance. 25 part time hours a week is actually 45 hours a week. And if the flight is delayed you don’t get to leave when your shift is done. You have to stay until the flight comes in so be prepared to be working until the early hours of the morning. But don’t worry management will feed you pizza and doughnuts and other unhealthy things to make up for the fact that you just put in a 17 hour day. They also don’t supply you the tools it takes to do your job. Can’t even afford vacuum cleaners to clean the plane but you will get written up if it’s not cleaned properly. If you want to be stressed out, running on no sleep and looking like your 10 years older than you are then this is the job for you. 

I enjoyed working as an Economic Support Specialist. Assisting the community in their time of need was very rewarding and working lobby was kind of like a box of chocolate, you never know what you were going to get. Day to day was never the same. The training was very in depth and it is a lot to learn.  Being away from Outagamie county for quite some time, I do realize how great of a community it is with so many resources to help. The pay is very competitive compared to other states in this same role, they are very flexible to assist with your work/life balance. The benefits were not the best but also not the worst. There was occasional office drama but looking back, it was entertaining and sometimes awkward however, always resolved. One of the leads took her role a little too serious and was on a power trip, not understanding and condescending when she spoke, and had a hard time admitting she may have not been correct however, it was fairly easy to avoid interacting with her, every one else in management was very kind. They don't micro manage, and I enjoyed that. I only left because I moved out of state. 

Terrible. Expected to work until you can’t see straight. Drama, favoritism, cliques, you name it. The pay is laughable for how understaffed every department is. You’re doing 4x the work for the exact pay you got hired at. DHHS is running people out by the day and they still can’t see the problem is internal. They’ll blame the employee leaving every time and not take ownership for how miserable the daily culture is. Getting to be embarrassing working here. You can work one day a week from home, and they act like they’re giving you such a gift…. When every other county and employer is offering so much more WFH options and flexibility. Outagamie fails to see that is important to people post Covid. So terrible.

They are not gender inclusive, and do not value long-term employees. There are cliques, and issues with employee v supervisor favoritism/relationships. Lots of pressure to perform. Unfair scheduling.

As a large county, the different job sectors are split into different departments and divisions. It doesn't feel like you work for the county as a whole, more just your jobs department. 

Parking is limited, and you may need to park in a ramp 3 blocks away. 

Paid PTO, Vacation days, and Sick days are nice. Depending on your department, overtime is either expected, or hard to get. Retirement is WRS which is nice, but it takes 5 years to be vested and receive payout.  

Good place for experience, just not long term.


You will not be lacking work and have good job security depending on your division.  Benefits are great, pay is so, so.  There is room for advancement in many divisions.  Some of the upper management have issues working with their staff, but most are good to work under.
Just like any other business there are pros and cons, but that can depend on the employee’s attitude and work ethic as well.  Staffing shortages are apparent in many areas since the pandemic. Personally my job is well balanced and keeps me on my toes with new challenges on occasion. I would recommend Outagamie County especially for someone looking for a good benefit and retirement plan.

Don't hold any illusions that it will be a great place to work at and you could retire from there. It is all about the budget and how to keep cutting it. This is an employer that is understaffed and maintains a very stressful and almost hostile environment. They impose vastly unrealistic performance expectations and pretend like they are helping you be successful. Salary promised won't happen and when you cost them a dime,  you will be gone. Supervisors mostly hide instead of participate and training is disorganized and inadequate to say the least. Horrible experience. Look elsewhere.

Your days are typically 8-12 hour days depending on what kind of vacation the shift before and after you have for that day.  Biggest thing I learned from my time is that respect goes a long way.  Never treat the inmates as a criminal.  They are their for a reason but don't treat them any differently because of their charges.  Employees were fun to work with, management didn't really know what was going on most of the time.  They would come out of their offices to tell you something that needed to get done.  However when you would make a suggestion its almost as if they didn't care.  This is how its done you will do it this way.

I worked for the county for decades but finally had enough of the toxicity and left.  Inept management, excessive workload with no guidance, low wages, favoritism, and lack of communication and appreciation.  Veteran workers are made to feel useless and were often left out of meetings/discussions and advancement opportunities. HR department is in shambles. Employee morale is low. LONG OVERDUE wage increases helped new emplyees but did nothing for dedicated veteran employees. 

Workday is very busy. I learned many new skills in court documentation, logistics and proper filings. My supervisor was the greatest very employee driven. Teamwork was practiced. The hardest part of the job is trying to keep up in a fast-paced courtroom. I enjoyed the courtroom setting, getting a stellar seat during trials and meeting a variety of individuals.

Pay is well below area average; some supervisor level staff are highly emotional and underqualified for the roles they are in.  Culture is toxic. Very little transparency.  Lots of verbal praise and fluff with no meaningful feedback, incentives, or compensation. 

Top Job Titles	Average Salary
Youth specialist 13 salaries reported	$24.76 per hour
Office assistant 16 salaries reported	$21.20 per hour
Equipment operator 21 salaries reported	$26.99 per hour
Support specialist 5 salaries reported	$23.59 per hour
Court clerk 13 salaries reported	$23.86 per hour

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