account manager

electrical engineer

mechanical engineer

manufacturing engineer

mechanical designer

Oxford Global Resources

It is with a heavy heart and considerable experience that I share my reflections on what I found to be an exceptionally challenging workplace environment at the company in question. Throughout my tenure, I encountered a leadership culture deeply marred by toxic behaviours and practices, primarily focused on financial gains at the expense of ethical standards and employee well-being.

The leadership's approach to charging clients, especially for consultant services, was not only surprising but raised serious concerns regarding value and integrity. This focus on financial outcomes over quality and fairness has contributed to a workplace atmosphere that can only be described as detrimental.

Regrettably, the treatment of staff not in executive positions was profoundly disappointing. The disregard for employee mental health and well-being, coupled with an insistence on high performance without adequate support or recognition, fostered an environment ripe for burnout. This was further exacerbated by the lack of structured on-the-job training for complex technical tasks, which left many feeling undervalued and underprepared.

Despite the above-average compensation, the organizational disarray and lack of empathy from the leadership team overshadowed any potential benefits. The absence of positive reinforcement or any semblance of a nurturing work environment has left me without a single commendable aspect to highlight about this organization or its management team.

It was particularly disheartening to witness the disparity in treatment between different levels of staff, where those earning less were subjected to conditions reminiscent of servitude. This inequity not only undermines basic respect and dignity but also detracts significantly from the company's potential to foster a collaborative and supportive workplace culture.

In light of these experiences, I cannot, in good conscience, recommend this company to potential clients or job seekers. Choosing to share my story is an attempt to offer transparency and prevent others from enduring a similar plight. The workplace should be a space of growth, respect, and mutual benefit, not one that echoes the injustices of past labor abuses.

I urge those considering this company to carefully weigh the consequences of joining an environment where financial gain is prioritized over human dignity and professional development.

I must start off saying that lab support is good at finding you a job, however it is a terrible company to “work” for.

There is nothing wrong with Lab Support if you are only going to work doing a temporary project for a few weeks/3 months. Absolutely DO NOT work for Lab Support for any time longer than 3 months. Either get hired by the company you are doing work for, or find a new job.

I will give you some background information so you can see why Lab Support exploits their employees.

The company they find you a job with is who you physically do work for. When you work, you submit your time sheet to Lab Support, who bills the company you work for. Therefore, you are doing work for a company but getting paid through Lab Support. Here is an example:

Hours worked this week: 40
Wage: $12/hr
Lab Support bills company: $24/hr
Lab Support makes: $12/hr, or $480 (50% commission!)
You make: $480

LAB SUPPORT TAKES 50% OF YOUR PAYCHECK AS THEIR COMISSION!

They make a hefty sum off of your hard work. There is nothing wrong with them taking a commission. They have recruiters that need to be payed. However, 50% is ridiculous!

“We offer competitive pay, and benefits that include medical and dental insurance, bonuses, holiday pay, and a 401(k) plan”

Competitive pay:

When starting, they told me the average person with my degree makes $12-16 per hour directly out of college. That is the average that THEY pay others with your same degree. The average degree holder for my degree makes around $30/hr. I don’t appreciate them lying.

Holiday pay: The 12 weeks prior to the holiday you must have worked 450 hours. Assuming 40hr/wk worked, that leaves room for you to miss slightly more than 3 days of work in that time frame.

New years won’t be paid for because of Christmas and Thanksgiving are 4 days (in which you wont work). Christmas won’t be payed for if you missed 1.75 days in the 12 weeks prior (due to being off work for Thanksgiving). Also, most companies have Christmas eve and the day after thanksgiving listed as paid holidays, whereas Lab Support does not.

Benefits:

-Benefits suck! They contribute 0% to your 401k. Most companies will match the amount you contribute.

-HMO based health insurance that is limited and very expensive
No paid sick leave

-No paid vacation days (you have to work their for a year first)

-No bonuses

What get’s me the most is that they try to sound like they are just as good as every other company and treat their employees well—they absolutely do not. There is so much red tape it is unbelievable. Lab Support is full of lies. Stay away!

Having left Oxford several years ago and seeing just how cutthroat numerous other staffing firms are, my memories of Oxford have grown more objective. 
It’s a great job out of school and/or if you’re looking for a career change. Having a parent company that is publicly traded, while coming with its own set of drawbacks, is in many ways a plus. There is really good structure in place that keeps the wheels turning, and if you have the stamina to essentially go 2-3 years without much in the way of serious commission, you can make this place a home for years. I doubted it at the time, but what I was told essentially remains true today; if you build a quality base, don’t make huge waves amongst your competing coworkers and managers, you will succeed. Some of that success is surely related to the processes they have in place, but a good chunk of the success comes from the unwritten rules that you learn as you go: senior level staff turnover and inheriting their clients (this is probably one of the more common forms of success), having close ties with account managers and recruiters outside of your own office (given the intense intraoffice politics, this was often frowned upon), finding coworkers that will either “bend the rules” or strongarm their way when it comes to getting your candidate in front of the appropriate manager or client. 

Oxford is a decent company that provides an alright base salary for Account Managers. Recruiters make about half of what they do since there is greater chance for commission, so there are differing opinions about compensation within the company. This is the type of job where they are willing to give anyone with a college degree a shot. The interview process is more like generating your interest in the company. They clearly don't expect many people to stay longer than a few years and will be open and honest about that. It's very discouraging to be almost unable to find anyone who has been there longer than a year. Most of the job consists of cold-calling and using what I would consider to be outdated sales tactics. Account Managers will use reference checks to try and add you to their database and try to sell to you. Doing this typically makes employees feel uncomfortable and question the tactics taught by the company. The only thing keeping me from giving this job one star is that the people that I worked with are great. Your coworkers are genuine friends and the management can be very friendly and helpful depending on who you're assigned to. I do feel like my manager bent the truth regarding what I would be doing during my interview and for that, my relationship with the company has always been a turbulent one.   

Management is chosen based on sales numbers, so no training or degree is required.  This ends up being a situation where if you don't perform well, or like they did, you will be publicly shamed (they put everyone's numbers in emails, even the lowest earners.  Only the highest earners will be taken on a trip to a fancy place once a year to celebrate their large egos and to play golf.  It is thrown in your face if you do not earn a spot and you are belittled about this.  When they don't meet their own quotas, you will be called into meetings where you are yelled at and told how much you are failing and sometimes not allowed to leave for the day without reaching non-representative goals (like calling 50 people).  Of my team that was there when I started, only three are still there out of 10, and their turnover is massively high.  The pay is ridiculous as well, $40,000 for sales reps, less for recruiters, and you will pay $500 a month for really bad health insurance.  Absolutely don't apply here if you are a women, I was told to use my 'assets' to compete my sales goals, and if you are not a man you won't be invited to the golf outings.  All of my friends who left there describe an indescribable lifting of stress and unhappiness, even if they move to a job making less money.  Oxford, change this, and prospective employees, keep looking, it's not worth it!

Johnson and Johson Vision (J&J) terminated their agreement and will not continue any business with Oxford because of their poor services to not only the clients but also their own consultants. In one year, J&J lost three of their crucial biostatisticians, who were working as a contractor and very vital to the Biostat department. However, they had to leave because Oxford does not support their own consultants in almost all aspects. Oxford does not sponsor H1 Visa, Oxford offers the worst possible health insurance ever anyone sees in the market. Many times I email to my recruiter or the corresponding people, it takes a week to them to reply. Mostly because they do lie and hide many things, therefore it takes time to come up an answer. Because of their poor client service, I lost my job and Oxford did not allow me to work with another company for the same client J&J. Oxford even did not offer me any jobs to other clients besides J&J. Mostly, no clients want to work with Oxford twice. My Suggestion, do not work with Oxford in the first place, There is a plenty of good staffing companies who take care of their own consultants. Oxford works only for profit, no good service, no humanity. A company of symbols of cruelty.

Terrible experience. Very nice and helpful recruiter at first, but the healthcare system I was place was ill prepared with system access for weeks. I spent countless unpaid hours trying to remedy this for weeks, calls, emails, etc.
A week in I was getting emails and texts all day from multiple people with the company hounding ME, when it was the hospital IT that had to fix things in order for me to work successfully and efficiently.
I was basically expected to be glued to my computer all day every day w/o pay waiting for this to happen. Three weeks in,  I was still missing access to two necessary systems. The 4 employees from Oxford were constantly texting, even the two days I was ill, and scolding and blaming me for these issues.
They do not understand that those of us they recruit are also their clients and need just as much respect and patience as they system they are connecting us with. After weeks of this, more patience then I've ever needed with a new position, and still unable to successfully do the position as needed, I knew this was a bad fit and not a professional company or a good fit for me at all. I've been in healthcare 23 years and 11 remote, never have I had such a bad start or terrible treatment with any place I've contracted

Boot up my computer to follow the federal guide lines, proceures and policies as well as blue print reading such as the IP for all inspections that are done on a daily basis making sure it tolerance are what they are to be with in hundreds or thousands in geometric dimensional tolerances. I learned a lot of the procedures and policies and federal guide lines working as a team doing our jobs safely and accurately making sure no down time on production lines and done our jobs in a timely manner always doing repetitiously and double checking our work to catch any mistakes before deliveries. Sometime the parts were much bigger then me where it took two or three co-workers to help and when we scrape parts and they still needed the parts but had to write a noncorming ticket and sometime people didn't like it.This is a passion of mines is to keep my customers satisfied and know that we all care about what our tasks were to send quality parts out and not shut down the lines.

I started in sample management in June of 2010 and gradually started taking on more lab support duties. And eventually I started to gain experience as an analyst. A majority of my time now is spent in sample management and in lab support, but I am always open to new responsibilities. The most beneficial thing I learned at Tandem Labs is how to appropriately manage my time. With constant and multiple deadlines, it is essential that I take advantage of my time in the most efficient way. Typically, a work day consists of accessioning and disposing of samples, ordering and receiving laboratory supply when needed and conducting routine maintenance on some of the instruments. The hardest part of the job is definitley having to work with such a small amount of manpower. However, with the things that I have learned, I have been successful in managing my time and ensuring that the tasks in front of me always get done.

I learned a lot while employed at Oxford Global Resources. I worked with a wide variety of people of different cultures and a range in personalities, doing so I learned how to communicate with different types of people effectively and politely. The best part of my position at Oxford was that I was constantly learning something new, and expanding my horizons and skills. Because Oxford is somewhat of a sales environment, and a call center at that- there were times that clients would call very upset- I handled the situation with the best customer service I could offer and made sure the client was at ease before parting ways via phone call. I typical day for me would include preparing/auditing budget reports for the three IT segments that I supported, occasional computer fix with compilation of the corporate help desk, create excel spreadsheets to track traffic and things of that nature for daily meetings of the sales teams, answer and direct a 6 line telecommunications system with an office of over 90+ employees.

Top Job Titles	Average Salary
Account manager 18 salaries reported	$26.44 per hour
Electrical engineer 22 salaries reported	$71.81 per hour
Mechanical engineer 19 salaries reported	$63.02 per hour
Manufacturing engineer 38 salaries reported	$59.45 per hour
Mechanical designer 14 salaries reported	$55.79 per hour

Working at Oxford Global Resources: Company Overview and Reviews

Oxford Global Resources

Oxford Global Resources Ratings

Popular jobs at Oxford Global Resources

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected