support technician

it support

PC-Results-Inc

What is the best part of working at the company?
I stayed here the longest I have ever stayed at any position and only left when they began reducing hours. 

What is the most stressful part about working at the company?
I had to learn the majority of my job on my own.

What is the work environment and culture like at the company?
I worked here just before covid started so the environment is probably completely different now. 

What is a typical day like for you at the company?
back to back calls most days and little downtime

What is the best part of working at the company?
It was super easy to meet all KPI/Metrics. 
Very forgiving g of work/life balance scenarios. I loved it. I was fired for being snarky with a vendor in Home Depot project. Regrets!!!

What is the most stressful part about working at the company?
Stress free with the exception of a few escalated calls. 

What is the work environment and culture like at the company?
Very relaxed. Do what is asked and no problems! 

What is a typical day like for you at the company?
Take calls/ have meetings/ log out/

This company has gone through a lot of changes . From 1800USA to Results inc . Their pay doesn’t match the amount of work and clients . They put bonuses based on productivity in place only to pull them at the last minute, this was repeatedly done over a 2 1/2 year period. And standard raise each year based upon high performance is 21 scents . 

What is the best part of working at the company?
Extremely poor communication between upper management and supervisors, staff

What is the most stressful part about working at the company?
Lack of communication, no consistency with requirements or benefits

What is the work environment and culture like at the company?
Favoritism can be shown at times

What is the best part of working at the company?
Remote working and the sales staff.

What is the most stressful part about working at the company?
I had not stress working there.

What is the work environment and culture like at the company?
Cordial and pleasant. The staff kept the work environment professional and friendly.

I don't recommend working for this company. Management is not on your side and my safety has been put in jeopardy before without concern. I will be looking for new job opportunities 

They have their favorites. Rarely any word of encouragement, but are quick to tell you what you may be doing wrong. Training is awful they throw you to the wolves.

This place is okay for a first job or if you’re wanting to go into the workforce. However, if you don’t like constantly being on the phone then this isn’t for you

Top Job Titles	Average Salary
Support technician 3 salaries reported	$75,000 per year
It support 1 salary reported	$65,000 per year

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