delivery driver

warehouse associate

warehouse/driver

warehouse lead

branch manager

PGW Auto Glass

If you are looking for a company to stay long term, grow, and enjoy a career-KEEP LOOKING-this is not the place. They are an offshoot of PPG. The management has a lot of old time people who do the minimum amount of work. They are managed and owned by a holding company and to them you are a slave- they only care about the money. If you are a low level worker or extreme upper management you are ok. If you are middle management or have any responsibility and reporting- you are in trouble. Many people who work here are miserable. There is an atmosphere of fear and loathing. A majority of the admin and plant people spend 30 % of the day walking around talking to their friends- They spend 40% talking about each other and reporting transgressions to their bosses to gain suck up points. The rest of the day is spent doing as little as they can. If you have an issue or problem expect no help. Your job description is meaningless- they will add whatever responsibilities to you that they feel like. You will spend your time defending your decesions or trying to get answers. The upper management gives no training, you get no person to take responsibility or make a decesion or fix a problem. If you are middle management you must spend the majority of your day trying to get information, get written acknowledgement of an issue and what happened to cause the problem, and document the problem. You cannot track down the person responsible since they are wandering around talking to their friends or reporting to their bosses, everything you say will be repeated to someone, you will not get anyone to accept responsibility or give you an answer since they will become part of the problem, and upper management will hold you responsible whether you were involved or not. It does not matter that the issue or problem happened before you joined the company or was in another plant or department- it will become your problem. It takes forever to get anything done because nobody wants to be the one to make a decesion. The human resources dept. is good with benefits- everything else forget it. They know about the problems and look the other way. Unless you are desperate- if you are a professional and want a career with little drama and abuse- stay away. Unless you want ulcers, headaches, frustration, and burn out! PGW is the autoglass experts- they have plenty of experience throwing their employees under the bus

The only way to make a decent living for your family here is to never see them. It takes working overtime every day to hoard enough of the crumbs they mete out to have any hope of getting ahead financially. The benefits are pricey and do not perform their functions well at all. However, by the time you figure this out, you're locked into them for a year. Any hope for advancement beyond the labor pool hinges upon who you are friends with, go to church with, play cards with, etc., and is based in no way on management skill or experience. The Employee Health Department they tout as a benefit is only interested in keeping you patched up enough to work the next day. The two-tier system they utilize puts you in a position of working next to someone doing the same job for $3-$4 dollars less per hour, meanwhile paying more for your benefits, with no way to work up to their level. The 90 day "probation" period is more like a hazing where you are forced to wear a neon green vest, and are reminded daily that you can be fired on the spot for any reason, and receive little to no union representation. Even after this period, any union representation you receive is based on how well you get along with your steward in correlation with how well they get along with the company official you are seeking a grievance against. The politics, bullying, nepotism, and clique-based high-schoolesque environment would almost be comical if you didn't depend on the job for the very meager salary, and could watch from the outside. I'm still employed here, so I'm not a bitter ex-employee, I just don't want to see anyone else make the same mistake I did. The only upsides are that if you can pass a drug test you're hired, so those in a halfway house or fresh out of prison can get a job, and, once hired, it seems impossible to get fired.

Since this facility is one of the biggest in the PGW family of plants, the management team here year after year over sell or bite off more than they can chew.  They over commit  how much glass they can produce and then squarely place the burden of bailing them out of their own stupidity on the employees backs.  A sixteen days out of a month, 12 hours a day work week was established so overtime would be minimal.  Now, due to the negligence of the current management, employees are forced to work seven days a week.  Turnover is at an all-time high.  Salaried employees are leaving as fast as hourly employees.  This facility runs automotive glass on antiquated, faulty equipment that was never built to be run twenty four hours a day, seven days a week.  Management has over committed this plant so much so that, they won't even allow maintenance an adequate amount of time to properly repair the equipment.  Management expects a quality product to be produced from machines that can't be maintained properly and employees who aren't trained properly.  The union that is in place here, is in total disarray.  The employees hate the union and feel like it does a complete disservice for the amount in union dues they pay each month.  Morale in this facility is as low as it gets.  That is not an opinion either, that is a blatant fact!  Management finds more reasons to terminate employees (and yes, good ones) than they do trying to retain them.  Two men are in upper management are solely responsible for most of the issues that are prevalent on the shop floor.  No holidays off, no time for your family if you have one.  People walking in right off the street make as much as some tenured employees.  Again, this is not an opinion, this is factual.  If you want any kind of semblance of a "normal life", stay away from here!!!

There is absolutely no future in this particular facility.  Managment has oversold the plant, and they continually put it on the backs of the employees by forcing them in on their days off.  The company has to continually force the employees to work on their days off because, they cannot simply employ enough people to work there.  No one wants to work there,  New hires are brought in now on a monthly basis, sometimes up to 12 in a group.  Out of 12 people, only 2 or 3 might stick around, there's no guarantee.  All of the equipment in the plant with the exception of two lines is antiquated and obsolete.  The company has no interest in investing in new equipment, and they tell their maintenance department to just "keep it running!"  Morale here is at an all time low and managment has no interest as to why that is.  There is a tier system in place in this particular facility which has been designed so that no one can make any money unless they bid on operator jobs or others are hired in under current employees henceforth, bumping those employees up into the higher tiers.  This is a union shop but, you would not know that if you were to look at the pay structure and the current copy of the union contract.  Salaried employees are leaving or are getting terminated almost as fast as the hourly employees.  This facility is in complete disaray, and it is becoming all the more clearer that management is ONLY focused on one thing......and that's their BOTTOM LINE!!!

It was a good place to work. It does get hot during the summer though but if you can get through the summer you won't have a problem there. Breaks are given every 2 hrs but you have to be relieved by someone to go on break. Everyone goes on lunch at the same time and it's a paid lunch. Your job my change from day to day depending on what you are trained on. When I worked there I could have done a different job each night and wouldn't know where I was going to be until I came in that night. They work a rotating swing shift 12hr work schedule. So you will work 36hrs one week and 48 hrs the following week. So you have Friday Saturday and Sunday off every other weekend. But you can sign up for overtime on your days off. When I worked there it was 0-40 straight time 40-60 time and a half 60+ double time. You could also ask to work over or come in early 4 hrs. Making it so you could work 16hr in one go. I worked 16hr shifts everyday one week and worked a total of 106.4 actual time on my check so in one week I brought home over 2grand after taxes. Now they may not do that anymore but it was some good money at the time and sometimes I just sat around all night "babysitting" a robot but man it makes the night drag on just sitting there basically doing nothing all night.

Clock in and proceed to work area. have a pre shift meeting cover different topics such as safety, up coming schedule dates,  production numbers and activities, assigning job duties and task, etc.. 

ZERO warehouse experience needed. I came straight out of high school into the workforce. I am trained on all equipment through the warehouse. pallet jacks, stock pickers, forklifts, and even specialized equipment for specific job areas. 

Management is good and friendly. Ive never had an issue that was left unresolved. They work hard and create a good social and friendly safe environment. They always walk the floor engaging with associates and maintaining interactions with almost everyone.

Hardest part of the job is some of the physical labor. moving windshields around can be physical but they always encourage a "buddy system"

The most enjoyable part of the job is management dont mircomanage evrything you do. Most days youre alone working on the job at hand or youre working with peers completing the job. youre always around peers but you have that alone time at the same time. 

I was the storeroom buyer. 
I nearly single handling kept the storeroom running after PGW took control back from the integrator (IDG) and I stayed behind with the company. 
Initially we had a good staff of three. They then fired every body.
Be prepared to work overtime and not be paid or compensated for it. Be prepared to work with out a break as there is no relief. Be prepared to do much much more than the Job description details. 
They are asking one person to do the job of three people. 
Start time is not flexible. 
Strong accounting background is required as there is no accounting person there. 
Supervisor will micro manage every aspect. Be prepared to help everyone do everything. The buck stops here. 
There are more problems here than can be fixed there systems and procedures have them hamstringed them. 
One review for this company nailed it. They have fallen and are trying to cut there way to profitability. This includes getting the employees to work more than they will pay them for. The atmosphere here reflects this. 
Often corporate purchasing would call me to try to understand how their systems work as there is a very high turnover rate at the home office.

What was a fun and laid back (yet productive) workplace has become quite stressful.Started there back in 2015 and the management was productive ans supportive. A corporate take over has seen immediate management replaced with more strict and results oriented types. There is no consistency and the higher ups seem to not comprehend how to not only keep long-time customers, but attract new ones (essentially pricing themselves out of competing with rival glass companies). This hubris and greed may well lead to the downfall of the company if management isn't careful soon. This is ideal for someone who has no education or is seeking one. Essentially it's a dead end job for someone who doesn't want to get worked like a Hebrew slave. Good employees are worked until they pass out, and bad employees are given too many chances for redemption. Under current management stressful micromanagement, 401K won't be obtainable until after 5 years of working there, Management is very quirky and sometimes seems clueless about the nature of how to be efficient at running this business.

The job is easy but hectic at times, CO workers for the most part are somewhat helpful, other than the few that don't mind their business. Management is brainless and lazy ! Most of them are there for a paycheck and don't care about the work especially in Westwood Ma. I've been in and out that warehouse for about 20 years and since the union left managers for PGW Auto Glass are a dime a dozen. Most managers don't last 6-8 months, they've went through 3 managers in the last 2 years. It's used as a resume builder and a paycheck. Work wise the work is fairly easy, pick your glass, load your van and get out of there. Again it's just a paycheck not a career and that's what it's used as. But be careful it's so easy you get trapped into believing it's gonna get better but never does. Raises come between. 05-.50 cent and you gotta fight for that. If you work there use it as a second job or if you really need a paycheck otherwise stay clear !!! Management is very toxic and their method of operation is lying. The warehouse is a dump the break room is nasty and the bathroom is worst than a truck stop. There's sorry and dust that's been there for more than 20 years. Avoid at all costs unless you just need a paycheck

The plant manager and senior value stream managers are the main reasons this company is failing.  They have tribal way of thinking and don't take thought into actions and decisions. They have a mindset of a child.
Every week I spent countless hours creating and updating a pathetic power point presentation for the plant manager to present to HIS boss. It included false data to help show that the company was doing better when they were not. I could have spent my time improving production, but no, I was required to make a "fancy" presentation. In meetings, the plant manager and VSMs would treat you like a dog and ridicule you to the point you want to quit every day.
In the interview, they told me it is a 45 hour work week, but it is actually close to 70+. You will have NO life if you are desperate enough to work at PGW! You are ON CALL 24/7 and will get calls at 2 am and will be expected to go into work! 
No compensation for overtime or acknowledgment for your hard work. Every worker is just known by a number. The turnover is very high! When someone is fired or quits, the plant manager hands the persons work load onto someone else instead of hiring a replacement.
Don't expect a lot of advancement or getting a raise either. This company will only fail, not succeed!

Top Job Titles	Average Salary
Delivery driver 366 salaries reported	$20.16 per hour
Warehouse associate 27 salaries reported	$20.06 per hour
Warehouse/driver 18 salaries reported	$20.08 per hour
Warehouse lead 21 salaries reported	$21.02 per hour
Branch manager 13 salaries reported	$77,115 per year

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