line cook

restaurant manager

host/hostess

kitchen manager

dishwasher

PJW Restaurant Group

Working within this company I was able to learn how to properly time manage, multitask, communicate with others (including fellow staff members and customers) and build multiple relationships within and outside the workplace. From having friends and family visit while you're on shift, to meeting customers look out for you and help you better further my career, it was never a dull moment within a days work. Management is very stern, which has helped me to maintain a  focused outlook as well as get my job and tasks accomplished by the end of my shift. I learned how to transition from day shift to night while maintaining customer satisfaction. The hardest part of my job would, I would have to say would dealing with the difficult customers. Customers who were too intoxicated and would no longer be served. You deal with conflict, arguing, hostility and disagreement, but after doing this for so many years, I learned how to manage each customer in their own way and made sure they got home in the safest way possible. People's health and safety are always my main concern. Along with that being said, I would have to say the most enjoyable part of this job would be the people I work with everyday. They are my second family, I work with all my friends and have made many more there within the past 10 years of my employment. Everyone looks out for each other and helps each other out, which makes the job easier in difficult times. It says a lot that I have been apart of this company going on my 11th year now, they're doing something right and I have grown immensely from here.

Management walks around without making eye contact and hardly ever says hello. They only give you your tips when you ask for them and my tips were short every day except for two days. They “forgot” my first week worth of pay and I had to wait 3 weeks to get it. I was told before receiving any pay they’d all be direct deposited, the first two I got were handed to me directly on paper. I was given attitude when asked if my third check that was my first weeks pay was going to be direct or paper. I was often given attitude especially since I worked a second job two days a week and they made it a problem trying to fit me on the schedule when my schedule at my other job never changed. I was trained working alongside 1-2 people and after 3-4 days I almost always worked alone on busy days when I didn’t know the menu yet. My last day there I was working 12-9. It was so busy and I had no help. Management made it far more stressful than it had to be. The few times I worked with other people they would get sent home early mid shift when it’s was really busy. I’d be left alone trying to get caught up, it being nearly impossible on my own. It was hard enough running trays full of food up and down stairs while pregnant and getting lightheaded/dizzy. They expected me to do it by myself with no breaks or help.

Managers are so lazy and do not care about their employees at all, unless you hang out with them outside of work. They pick favorites and those favorites are put in the same sections. Everyone, managers included, gossip about everyone. Most of them will sit at the bar and do nothing to help anyone. They are more interested in sitting and talking with their friends about other servers, other employees and their personal business, things that managers should not be talking about in front of everyone, etc. When you need a manager for something, they seem bothered that they have to actually do something. Not every single manager is like that, but no one sees a problem with it. When you have a real issue that you need to be worked out, no one can be bothered to help you get it handled in a timely manner. Lack of consistency, lack of communication, and overall just carelessness. You will be treated differently if you dare to speak up about a real and ongoing issue that everyone is aware of, especially if you aren’t in their friend circle. Do yourself a favor and don’t even apply here.

Corporate and management does not care one bit about the employees and makes it impossible to enjoy it or make any money. Lots of favoritism and mistreatment of employees. Corporate creates insane rules such as, if you don’t greet your table within 1 minute you are automatically terminated. Missing a greet happens sometimes, all servers know that, but they have no exceptions. Multiple employees from many restaurants have been fired for this. Management is constantly power tripping and instead of coming to you with an issue will just treat you poorly. They over staff and give 3-4 table sections so servers make nothing. Servers are constantly blamed for all problems and must be perfect, yet bartenders and kitchen staff are never held accountable for poor work ethic. Favorited employees get away with mistreatment of guests and other employees. While others are put under a microscope and picked apart for every little thing they do. It’s honestly such an awful company across the board and I would not recommend working at any location especially this one. 

The managers do not appreciate their workers and all workers are overworked. They would allow people to work over the 40-hour work week maximum. They did not allow breaks during your shifts. The management breaks a lot of rules and laws. The kitchen is honestly very dirty and there are mice in the restaurant. As with many other restaurants, the sanitation is very poor; the cooks never wear gloves or hairnets and very rarely wash their hands. The employees are very toxic and everyone loves to talk about each other behind each other's backs. The best way to explain it would be: "every man for himself". The workers do not like to help each other out, they are all just worried about making money. The servers think they are more important than the food runners and hosts, so they treat them very poorly and without respect. I have worked there are a year and a half just as a highschool job, and I am firmly saying that I will never go back there. I would avoid this place at all costs because the people are toxic and the pay isn't all that good. 

As a server, I have worked at several different PJS locations. For the most part, they’re All run the same way… they flood the floor with servers, hosts, food runners and everyone stands around and does nothing. I’ve never worked at a restaurant where there is so much down time. I don’t mind down time, but when being paid $2.83 an hour, I do. 

They will have 5 hosts at the door that are less competent than one good experienced person could be at doing the job. And 3-4 bart beers working an empty bar and restaurant.

As a server you make an okay amount each shift, but if management would have some more faith in their staff or hire people with experience it could be a great place to make a living. Unfortunately I don’t ever see that happening. Be prepared to stand around for hours with 12-14 other servers doing nothing and average around $20/hour as a server 

liked it at first up until i applied as a manager at another location and management at my location started treating me poorly, bringing up “issues” that were never mentioned before, treating me like actual garbage, allowing members of management to lie on write ups leading to suspensions of explorers. management will tell you “if we don’t like someone we do x to get them to quit”  you can go above and beyond but unless you’re 1 of the 4 favorites at this location they don’t care about you, management is a literal joke. if you wanna work somewhere they care about you to down the street to Magerks, or literally anywhere. management will also scream at you in FRONT of customers and then write YOU up for having a “negative” energy at work lol. some people just should not hold manager titles. the most unprofessional and childish management team i’ve EVER dealt with. 

As a head hostess I trained new hires, set and cleared tables, placed reservations and to-go orders, expedited and ran food orders. I had a hands on experience with the food and beverage industry as it gave me a better view of how tough and fast pace it actually is. Management was difficult at times to work with but were personable and easy to talk with when it came to the job. My co-workers were incredible and made the restaurant a fun loving environment that encouraged me to come to work everyday. The hardest part of the job was dealing with unsatisfied customers and how to appropriately accommodate them. It was a learning experience that I will remember for the rest of my career. The most enjoyable experience was obtaining a better understanding for the food industry and the respect that I had gained for all food and beverage managers.

Managers show a lot of favoritism towards certain employees and let them get away with a lot of things that they criticize others for. A very anxious environment due to what the managers create. Money wasn't that great anymore because of overstaffing. When there was a situation that I was put in, making me extremely uncomfortable, I felt I couldn't tell the manager on shift because of the unwelcoming attitude they exude. Managers will lock themselves in their office to gossip or go on their phone, so no one can get in contact with them or be able to finish checkout. The only thing that made it somewhat bearable was a few of my coworkers and the money during football season. 

A typical day at PJ whelihans was always a productive and fun day. I enjoyed working with my coworkers and building a bond with our customers and staff which can be rare at most jobs. Our managers and staff always took care of our customers and attended to any request they had. Such as changing a TV channel for them, relocating their table , or offering food or beverages on the house. The hardest part of the day would probably be rush hour which is typical for most restaurants and nothing we couldn't handle. The most enjoyable part of the day was knowing i get to work with people i genuinely enjoy being around and providing great customer service.

Top Job Titles	Average Salary
Line cook 61 salaries reported	$17.75 per hour
Restaurant manager 54 salaries reported	$58,157 per year
Host/hostess 39 salaries reported	$12.26 per hour
Kitchen manager 28 salaries reported	$60,054 per year
Dishwasher 14 salaries reported	$16.25 per hour

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