warehouse associate

customer service representative

manufacturing associate

human resources coordinator

quality control associate

PORTOBELLO AMERICA INC

Worked weekend shift. 8 hrs friday 12 on sat and sun. 32 total plus 8 free for total of 40. hours changed to 12 hrs fri and 14 sat and sun. 40 hrs in 3 days plus the 8 free. no matter how well you learn ur station, there will always be a brazilian to micro manage you all day. second shift was 3p to 11p but our hours changed too. 3p- 1a plus mandatory ot now on sat and sun nites from 8:30p to 3a. u work ALOT. there is also no sitting down at anytime. even if ur working 14 hrs and ur machine is running fine. not even for 5 minutes. someone will tell u to stand up. ur also standing on concrete floors with no padding. Breaks for second shift are 2-10 min and a 20 min lunch paid. Breaks for weekend are 2-15 minute paid and the 30 min lunch is unpaid. If u work 12-14 hours u have unpaid lunch. this factory is not airconditioned or heated. it has a giant kiln that will make this place very hot in the summer.

This company is being built still as employees work. There’s a lot of improvement to be done. There’s one supervisor over an entire line for every single shift which is insane. The supervisor is overloaded with responsibilities that aren’t humanly possible to achieve. So therefore there are many shifts that aren’t supervised and the employees are left to figure out how to run these new machines, choose to work as hard or hardly work, among many other issues. PPE isn’t being properly worn. I witnessed employees hands cut from not wearing their gloves and bleed all over the line. There would be blood on tiles to be placed back on the line. There was also talk that the tile dust was cancerous. I definitely wouldn’t recommend working at this facility. 

What is the best part of working at the company?
I love the schedule. 2-2-3 Pitman schedule 12 hr shift. Compared to other jobs I have held in the past, the pace is much more acceptable.  

What is the most stressful part about working at the company?
The most stressful part of the job is that most of the equipment is made in Italy(metric) and the English translations for the controls are lacking clarity.

What is the work environment and culture like at the company?
Being a new start up, there are lots of growing pains. Due to those growing pains, there is much apathy amongst the workforce.  

What is a typical day like for you at the company?
We typically run calls from one end of the building to the other.  We also have projects to complete throughout the day.

What is the best part of working at the company?
The management ! Easy going you work hard they will work with you ! 

What is the most stressful part about working at the company?
Overtime was mandatory due to fact no one in America wants to work ! So us they do they like every factory works you the most they can or have to ! 

What is the work environment and culture like at the company?
Laid back almost to laid back for my taste but super laid back , you work hard they will work with you 

What is a typical day like for you at the company?
Busy , if you aren’t afraid of work time will fly !! Always something to do !

It was a very hectic place, the employees, management teams, and the CSR’s in charge of orders were never on the same page. The CSR’s would push orders through after the cutoff times and we would end up working 14 to 16 hour days and on top of that the company is owned by a foreign family and they brought in the upper management from out of country. They of course paid them very well and minimum pay for everyone else, and we were put down by the upper management daily. 

Wish they would care about employees more and hire with in people who k ow how to do the jobs and not just because they have a degree that are clueless about the job and the person who they pass up on has to train them and show them how to do it

Terrible place to work. Don’t expect to move up and expect 6 days a week 10 hours a day. Everything is out of everyone’s hands apparently. Manager has zero pull or any say. They will take advantage of you as well as Tennessees right to fire law. If you come in as a temp they will fire you before it’s time to be hired.  

What is the best part of working at the company?
The experience in working with tile and the people 

What is the most stressful part about working at the company?
Learning the entire tile making process from start to finish but it was a great experience 

What is a typical day like for you at the company?
A day in the life at Portobello America was always busy

Company has very good future. They need to improve on their work culture. Has to be more inclusive, need to implement motivation techniques for employees and also adopt American work style.

What is the best part of working at the company?
Upper management was awful and unorganized. 

What is the most stressful part about working at the company?
The lines crashing and the broken tile.

Top Job Titles	Average Salary
Warehouse associate 2 salaries reported	$17.25 per hour
Customer service representative 1 salary reported	$20.50 per hour
Manufacturing associate 6 salaries reported	$16.83 per hour
Human resources coordinator 6 salaries reported	$52,500 per year
Quality control associate 5 salaries reported	$16.80 per hour

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