custodian

cook

administrative assistant

dishwasher

barista

PRIDE Industries

Are you looking for a job where there are several teams and everyone has different rules and everyone is permanently confused? Than this is your place. Specially if you don't care about money and getting paid a justifiable hourly wage. Rush over to the website and apply to work here, there is ALWAYS openings available.

They haven't given us a employee feedback form so that's why I decided to give my feedback here.

CLIENTS JOB & PAY
You will get to work with Clients assigned with the County. This clients will be assigned clerical work but have zero experience. Some clients will have a physical disability that will impede them from completing their tasks, ultimately having you as Coach do the clients work instead. I love working with this clients but not every single one of them is ready for a position like this with the county. You as a Coach will do your own work and on top of all, the tasks that the client was assigned to complete. There is a fine line between "assisting" a client when needing help and plainly doing "their" work. Pay is not high enough for this. I think someone wants to look good by sending/assigning clients to the county. Sometimes it seems like maybe the Employment Developers are getting bonuses for getting clients into the county as this is so common(clients not ready for clerical type of jobs). I'm not sure. Bottom line, all this falls on you as a Job Coach.

MILEAGE & PAY
There has been confusion about what and how we are suppose to charge mileage. This confusion has lasted 4 months and going. Not to mention that the mileage report could not have been made more confusing . It legitimately seems like it was deliberately made confusing to hopefully deter us from wanting to report our mileage. And also they lowered the mileage pay but did not give us a raise. An actual raise. They raised our pay from $18.50 to around $0.70 more. Before this raise, we had clients getting paid more than us(Job Coaches). Sometimes I wondered who was the Coach, me or my client. Now that we got this raise($0.70), we are still getting paid lower than some clients we see but we do match the pay of some other clients. Again, pay is too low. They want me to tell my friends to apply here, well I do tell them but I'm also honest about the pay and work you gotta do. It's a little embarrassing but I have to do it. This brings me to another point. You get clients that are assigned clerical positions with the county(like I stated above) but you also have all the other clients who work in grocery stores as baggers, or shopping cart collectors or doing light work/side tasks. So my question is, the Coaches who do not have County clients and do not have to end up working for free for the County, why are they getting paid the same as a Coach who does when this Coaches don't have the same workload as a Coach who has a client with the county?

PAY
New Coaches is $18.50 for anyone already in we get around $0.70 extra as of this writing. Why not pay everyone the same and just be fair. Not that there is anything impressive about that ammount, but you get the point. 

RULES CHANGE TOO OFTEN, WAY TOO OFTEN
I don't even know where to begin. Everyone is always confused. It's like playing Russian Roulette every time you do anything. You make a move one week and you are in trouble for it, and the next you are praised for thinking outside the box. It's scary. You will end up with anxiety sooner or later. There is no rules set in stone. It's one thing for you to be asked if you are good with "change" or to be adaptable to changes. But that is not what happens here. This is comically terrible. You can give the same answer to a question two months apart. Last month you where wrong, but not this month. This month you are correct. You will literally see answers boomerang back every two months between correct and wrong. I repeat, it's scary.

"PLANNED" FUTURE WRITE-UPS 
Let me start with this. The company can't make up their mind with what the rules are and they change them on a weekly basis and are wondering why we are doing everything wrong? They literally are calling our actions "ignoring supervisors" , because we are all doing our work differently. But yes let's ignore the fact that upper management and everyone below are terrible at communication and let's punish the Job Coaches for "ignoring" the rules already set. And now there is a plan to start writing up Coaches who are making "mistakes" in their work/job and a possible termination. You are just going to end up with a whole bunch of zero Coaches.

TIMECLOCK/CLOCK-IN & OUT
The time clock is terrible. They want to start writing us up for clocking in late. This data will be collected from Time Clock which has all of us assigned to clock in at 8am. But we all have different schedules and clock in at different times because our own schedule is reflected by the clients schedule that our supervisors are assigning to us. Yet this application they want to gather data from is programmed wrong. It's like a cop telling you to get out of the car and then when you're getting out of the car the cop yells at you "why are you getting out of the car?".

Another thing, this Time Clock Auto Time application gives you exactly one minute of inactivity before it completely logs you out. This application is the one you need to be able to check if you clocked in on time or not or if you want to add all your hours to make sure they match Set Works or just in general, to make sure you are getting paid correctly. So if you are checking your hours and you have a pen and paper to take notes, you end up having to log back in and start browsing your work days from the beginning because this company things you don't need more than one minute to look at the same page to make sure you are getting paid correctly. Believe me, you will be spending a good amount of time on this application wanting to make sure your hours are entered correctly and will need more than one minute to try and understand how is it possible to be this confused over something so simple.

COMPANY
Company presents itself as to care about their employees by sending periodic emails about how much they care for us but they are like any other mayor corporation. Will squeeze as much work out of you with the lowest pay possible and see how much they can get away with. Actions speak louder than words. And their actions, believe me. They are pretty self explanatory. Any changes made are for the benefit of the company alone disregarding all the Job Coaches who happen to be the reason why this department is still running. The working conditions and employee morale are not a reflection of the company's name. 

I’m going on 3 almost 4 years with this Company & in the beginning everything was pretty chill, I had chill supervisors that were caring & understanding to us PRIDE Employees, & etc; when we needed anything (Supplies & etc;) they always made sure we had what we needed and the whole vibe was a family type of vibe But as years came & went They Fired Great Workers & People who worked hard each and every day even when days were slow & busy we always had people who were team workers But they fired them for no apparent reason & hired some workers including one who was out for a long period of time only to come back & get hired for the Supervisor Position and that was where things went from Great to not so great Because these Supervisors were not caring and etc; Even when I came to my supervisor/supervisors & asked (because I have verbal palsy & I can’t walk longer distances because my legs would be sore) if they would accommodate me to work in buildings that were close for me to walk to & from  but they wouldn’t accommodate me on that & instead I get “oh we’ll keep that in consideration” and also i loved my coworkers they are pretty chill & very understanding in my disability and etc; when I would get sore I would ask my co worker/co workers “hey I am going to take a break for a bit & I’ll be right back” they were always pretty cool with that unlike some because when I wanted to take a break or let them know I was going to take my breaks they would not let me take my breaks & let me keep working to the point where my legs would get so sore to the point that I can barely walk & at the end of shift I would be super sore; ALSO the supervisors especially the one I have she would falsely accuse me of being disrespectful towards my coworkers & falsely accuse me of not working, taking longer breaks, and etc; when I clearly am doing my very best despite being sore  I would always get “oh it has come to my attention that you are taking longer breaks & not working” & other pointless and false accusations made towards me as if they are finding a way to get me in trouble  for selfish & petty reasons that I have no involvement in doing and when I would tell them my side of the story they would not believe me & they always were “oh you are making things up, you’re just trying to ease your way into not working” & threaten to fire me… 

Also the pay is “ok” although I wish it could be better though & also it would be a better culture/environment if we had supervisors & management that were very understanding and accommodating especially for people like me with disabilities because with all of this favoritism & high school like drama and supervisors messing up the roster schedules & etc; it is just very unstable & an unhealthy work environment &  for me almost going on 4 years with PRIDE I am contemplating on wanting to get another job where it is less stressful & less an unstable environment 

The co workers are awesome (some of them) but most of them are two-faced & would turn on you in a heartbeat stirring up drama & snitching on you for no reason and for when you havent done anything at all when all you’re trying to do is come to work & do what you have to do & go home stress free at the end of the day & this is also another reason why most of us PRIDE Workers are super Tired, Stressed, & don’t have smiles on our faces & also when we work hard they totally do not give us the credit or recognize us for the hard work we put in each and every single day instead they force us to do more than what is expected of us & etc I just wish I was surrounded by a positive work environment/culture with better Supervisors & Staff

Oh and when you are sick they send you home for 2 weeks (14 day quarantine) the HR doesn’t Check Up On You & See How you’re feeling they don’t call you at all you have to call them & whenever we need supplies or etc; they don’t answer or pick up their phones & get mad at you for not calling them and etc;

Pride is a decent place to work although their views are a slight irrational. The enviroment is fun and upbeat but like everything with pros there are con's. After speaking with a few other past employees of pride it's apparent that my experience with them wasn't as unique as i thought. I originally applied to work as a cashier in their ELM location. as i neared the completion of my training i was pulled in by one of the corporate managers and i  was told that they would have to move my location down the street to there ELP location due to the position i applied for being promised to an applicant prior to me. I had no problem with that (i was happy i still had a job). I was moved to a subway in their ELP location "temporaily". I was then notified that the reason i was moved was not because of the reason i was given, it had to do with an inappropriate phone call from a previous employer that was not only inappropriate but unprofessional. Now the location that i originally applied for is down the street from my house so i go in there frequently to shop. A few days after my transfer i was in the store and noticed the help wanted sign in the window. I brought it up in a meeting and i was assured that i was made a priority to be transfered in my district. Months went by and still nothing, no matter how much i bothered i was always given the same answer. The 5 months that i worked there that position was still available. My time at subway was most certainly enjoyable but the distance from my house and there was a pretty impressive walk in the winter ( no car). I had 2 district managers in my short period there and i can say that they do not have good choices in managers. Another problem i had with them was there "helping" policies. The location i worked at was a gas station, a subway, and a deli. I was expected to work all 3 jobs for minimum wage! Now i am aware of the expression "time to lean, time to clean, but no they wanted me to work all sides in my down time. your requiered to sign away your right to a lunch break for a 10 minute break every 2 hours, unless there is a heavy customer flow then you can kiss that 10 minutes goodbye. working through them at subway i wasnt allowed an employee meal, no employee discount nothing. But i did learn alot working there and gained some great customer relationships ( alot of them from my previous job). it wasnt all bad though i still got paid every week so.

I was hired on as a Contract Worker to work in their Accounts Receivable Department.  I DID NOT MAKE IT PAST ONE DAY!  Unbelievable!  I was quickly judged by the Human Resources Person who took me on a Tour of the Facility and also quickly judged by the Accounts Receivable Manager and other Accounts Receivable Staff.  IF YOU DO NOT HAVE A LEAVE IT TO BEAVER ATTITUDE, YOU HAVE NO HOPE OF LASTING!  YOU HAVE TO BE OVER JOYED EVERY SECOND OR YOUR DONE! It does Not Matter if you are experiencing Physical Difficulty from a Past or Present Injury or if you have Medical Issues or Physical Limitations, THEY DO NOT CARE!  I have asthma and a previous leg injury and because I was having difficulty with physically doing the tour and at the time I was concentrating on my breathing due to my asthma to get through the tour, Immediately, Human Resources, PERCEIVED that I was Not Happy to be there!  Then to make Matters Worse, the Manager & Other Staff in the Accounts Receivable Department Assured me that they wanted me to be comfortable, BUT THEY LIED!  AND I MADE THE MISTAKE OF BELIEVING THEM!  Unfortunately due to my Large Size, I was Unable to Fit Into Any Of Their Office Chairs so I had to Try a Few of them Out.  In addition, I was unfamiliar with utilizing an Ergonomic Computer Keyboard & Ergonomic Mouse and because of that, the Feedback received from my Accounts Receivable Manager & Staff was that I was Too Fussy!  NO MATTER HOW UNCOMFORTABLE, STAY UNCOMFORTABLE, OTHERWISE, YOU WONT BE WORKING THERE ANY LONGER!  This Place and These People are TOO QUICK TO JUDGE! Based on Perceptions, Which Usually Are Never Correct!  If You Don't or Can't Win Them Over, You Are Done!  However I have No Idea How To Win Them Over!  They Have Been Through Multiple People In This Position and No One Has Fit The Bill Yet and They Are Still Advertising The Position.  What Does That Tell You?  Its Not The Candidates, Its The Company and The People In It!  ANY AND ALL JOB HUNTERS, SAVE YOURSELF THE TIME, AND KEEP LOOKING, THIS PLACE ISN'T IT, YOU WILL JUST BE WASTING YOUR TIME!

What is the best part of working at the company?
Nothing. Toxic. I’m struggling with my current work environment due to a lack of clear structure, inconsistent processes, and limited guidance or support. At times, expectations are unclear, and there does not appear to be a consistent system in place for handling tasks or addressing issues.

I also feel there is inconsistency in accountability, where some employees may not be held to the same standards or consequences for performance or rule adherence. This creates frustration and makes it harder to understand expectations or feel confident in the fairness of the work environment.

What is the most stressful part about working at the company?
the lack of structure, inconsistent management support, and unclear accountability for responsibilities.

There are ongoing issues with workflow and productivity standards not being consistently enforced, which creates frustration for those who are actively trying to complete assigned tasks. At times, there also appears to be limited engagement in core responsibilities at the management level, which impacts overall efficiency and fairness in workload distribution.

In addition, I often receive direction that responsibility for inventory systems and process improvements falls on me, even though this is not formally part of my role. When I raise concerns or seek clarification, I am frequently redirected to higher-level supervision rather than receiving direct guidance from the appropriate point of contact responsible for inventory management. This makes it difficult to establish clear expectations or implement effective systems.

I would be open to taking on a formal inventory management role if it were properly defined and compensated, but in my current position, the expectations and authority are not clearly align.

What is a typical day like for you at the company?
Lost. 
Good luck. 
No help.
You are on your own

I've had to take some time to even get my thoughts composed about this experience because the office in Vacaville is appalling. I have only one other job that I have had at the same level of venom, dishonesty and backbiting that I, not only witnessed, but fell prey to. The management at that location will have no second thoughts about throwing you under the bus for anything that may happen, even if you had absolutely nothing to do with that situation. On a daily basis, you will encounter the leadership and the HR rep gossiping and slandering you up and down, and they have no shame in it because as they are talking in hushed tones, you will hear your name and they will be looking directly at you. If there is any mistake that you do take accountability for, you absolutely will be called names such as stupid and throwing around such slander that it will compromise not only your work, but your self-worth. There have been many times where you will come across disciplinary actions and written reports that are full of nothing more than indignities, manipulations and deceit. The direct and indirect abuses will not stop. Not even if you report all of this to corporate. In fact, the gaslighting, ethical corruption and injustice will inevitably lead you down a rabbit hole of frustration with no hope of it ever getting better.
Do yourself a favor, please.
Do Not Work There. I would NEVER go back, even if my name was cleared and I was offered a pay rate of $50/hr. No job will ever be worth my self-esteem, my self-worth nor my profissional dignity. Do NOT work here!

It breaks my heart to write this review. PRIDE wasn't just a job for me but a part of my family. I enjoyed the professional relationships I had with each and everyone of the team members. As a Supervisor, it was extremely important for me to create a community of respect, safety and fun. I can say that my team was amazing and will be missed. My managers were pretty understanding and taught me quite a bit up until the end. We tried our best to create a strong team that managed the contract like a "boss", and we did just that. PRIDE was not perfect though, they are still working out many kinks and issues but, I have strong faith and no doubt that it will happen. My reccomendation to PRIDE management is to never forget the real mission of PRIDE and to always respect the little people that are doing the hard work. Yes you are the managers but, without the cleaners you will lose the contract. Don't allow the client to disrespect our cleaners and treat them like trash. They are people with families and deserve to be respected at all cost. 
Get to know the crews, they are awesome people who deserve a bit of recognition for their hard work and dedication to the mess they had to endure for a year.

Perhaps some type of celebration for them would be nice. You guys didn't even celebrate our 1 year. Celebrating milestones are helpful to teams.

I worked here for several decades. In the beginning, there were some decent moments however the “great” culture they falsely advertise is in reality extremely toxic.  Most of the management suffers from debilitating levels of ineptitude and some take great personal satisfaction in mentally and verbally abusing those below them.  Workloads are unrealistic and threats are frequent. Management’s new favorite saying is, “If you aren’t happy maybe you should find something else”. So, many of the old timers did just that and are now much better off. The new folks burn out quickly, resulting in a high turnover and more strain for those who remain. When Management asks how they can “support” their overwhelmed staff, and are given honest and fair answers, they become angry, dismissive, and spit out the passive aggressive, “If you aren’t happy…..” saying. Then disappear leaving the underlings to continue flailing about. If you don’t want honest feedback, don’t ask for it. If you don’t want to make positive and helpful changes, don’t ask for suggestions. Stop wasting everyone’s time with that nonsense. But don’t be shocked when people take you up on your “not happy/leave” offer. As you have seen during the mass exodus of employees during the last several years, your employees do have free will and are not your property. 

A typical day as a Pride Supervisor was starting my day with a team huddle to check in and identify with each staff members starting point. This gave me the opportunity to glance at moods and energy and allowed me to schedule adequately. Monitoring and supporting the team through out the day, while managing my desk, equipment inventory and maintenance, training and reporting to my manager the in and outs of our daily program.

I learned management technique, hospital standard cleaning at it fineness, safety, reporting, and the importance of full documentation.
I learned details of disciplinary. And most of all I was able to enhance my natural ability to lead, and provide an excellent service pleasing to the customer.

The work  culture was very unique as the mission for this company was to provide job for people with disabilities, which proved to be a interesting challenge that we were all able to conform to quit well with the training provided.


Working in the prison environment as an unwanted contractor was the hardest part of this experience, but eventually broke when the state staff had to except us for the job we performed. and the toughest part was enduring some of the stress of the opening of the contract, going in blind so to speak and creating a working operation from the ground floor. But again success!

The contract I worked on was filled with half truths, favoritism,  and unrealistic expectations. While helping adults with disabilities with gainful employment is a great thing, when you treat those staff differently than the rest of the staff it breeds resentment and toxic work environments.  Then when leadership speaks in half truths about contract status, the rumors are spread and nobody really knows what is going on. When leadership has an expectation of you but doesn't meet the same expectation or isn't held accountable to the same expectation it is extremely frustrating. 
I was offered a retention bonus to keep employment on this contract and ultimately decided to put in a 2 week notice. I found out that I would be able to stay working with this contract until the end, only to be told that my job was already promised to someone else. At the end of my employment I was told I would have to wait 2 weeks to receive my retention bonus. When the day finally came,  the check was incorrect, the second check had a hold on it and I was not able to cash it for almost a week, ( the bank said this was due to PRIDE).
I was told by multiple people that this contract was not run the same as other contracts with PRIDE.
I would not recommend working for PRIDE unless you have a documented disability or you will be treated poorly.

Top Job Titles	Average Salary
Custodian 1 salary reported	$18.00 per hour
Cook 8 salaries reported	$18.54 per hour
Administrative assistant 7 salaries reported	$21.36 per hour
Dishwasher 8 salaries reported	$17.60 per hour
Barista 6 salaries reported	$18.21 per hour

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