tanning consultant

manager in training

store manager

beauty consultant

associate manager

Palm-Beach-Tan

The start of working here was perfectly fine! Loved the manager in the store I was in. She then left to go higher in this company. So for a few months we had to switch managers with certain stores. Needless to say that was very rough for a new hire. Then things started going wrong! I worked as a shift leader, then key holder, then told them I want to just be a bed cleaner! Just be prepared if you are hired on with this company! 

1. If you are sick or can not come in your manager will ask for a dr’s note. Not an excuse, an ACTUAL note. Claiming that you where sick and blah blah blah. Well medical wise, that is not aloud that is a privacy act and doctors are not allowed to give info like that out it’s illegal!

2. If you do not sell and meet a goal that they won’t tell you about. You will be placed on an action plan, which they say isn’t a bad thing but trust me it is. what it means is if your numbers do not go up by end of month you will be placed on another AP and then if you can’t reach that goal. You will be terminated! 

3. Management is not okay, while working with this company I’ve seen two store managers leave because of how fed up they where. They will possibly hire a young manager to fill in that spot, in my opinion this is not okay! My store was not worth it hearing manager talk bad and co workers, our manager also showed favoritism to one coworker in particular and customers began to see it! I asked for help on my numbers one time for a coworker because this was my first time working for an actual HUGE company, well when I asked her what I could do better. I got a very RUDE response, so rude I had to step back and calm down to sum it up I wasn’t doing my job, I never do anything right but cussed which is wrong! I always worked my hardest for this company, when talking to the manager about it she said.. “well you don’t know what’s going on, I can’t say anything because I didn’t hear it.” If a worker comes to you with a problem handle it!!! 

4. My store was nothing but girls and I get it all of us in our 20s there will be drama. This drama is different if they do not like you or they stop liking you, they will talk about you behind your back especially while you are not at work! It was just horrible!! The will just talk bad about each other in general With this company, it’s just stuck up! 

5. If you want to get another job or try to find one they will actually want you to leave the company, they are not good for people in college! If you have a lot of work for classes you will most likely be scheduled to close the nights you really need off. They really don’t want you having two jobs, they will be petty about that! 

The only thing good about working here is honestly the 50% off discount and free tanning! I would highly advise to not work for this money hungry company!

I'm providing mixed reviews as I worked for the company as part time and full time employee for 3 years while I was in school and worked other jobs simultaneously.  As I was nearing the end of my time working at PBT there were ownership and immense management changes from franchise ownership to corporate ownership.

PBT prides themselves on being "tanning experts." It is true, In your down time you are constantly learning about how to better sell tanning packages, upselling skin care, and brushing up on product knowledge.  Also, you learn the ins and outs of tanning beds as you sometimes have to take them apart to detail them. 

I enjoyed taking advantage of free tans/Mystic tanning. I looked rather unnatural at times but, liked the way I looked. I always took provide in my appearance and grooming.  Currently I have not tanned in about 6 months the first time in over a decade I have taken this long of a break and I see that I don't look as young, healthy, or vibrant.

When I first started it was not uncommon to have 3-4 employees working a shift with you however by the time I left staffing was cut down and I often worked alone especially in the AM.  I worked at multiple stores and a couple of the stores were in a rather sketchy neighborhood.  I was often asked to work during days and times which I was not available.  I usually had a great working relationship with all the managers at all the stores in the area but, the last GM at my base store was lazy and emotionally unstable.  

When corporate took over daily operations became so much more tedious and overly structured.  Counting the drawer and doing inventory became so overzealous.  Audits were a pain to say the least. The "family" type environment wasn't the same.  Furthermore prices went up and some packages which people wanted were taken away.

If you were not a part time employee given 3-4 hour shifts a few days a week, you worked long hours with out a break.  You were often asked to work until 11pm and then have to work the early AM shift the next day.  You often did not know your schedule more than a week in advance.  You would often be asked to come in on your day off on short notice. The hourly pay was not much above minimum wage even if you were an Assistant Manager.  Commission was a perk but, if you worked during the mornings and it was the slow seasons it was not much. 

Some of my coworkers were good people but, some were lazy and cut corners or would leave beds dirty for over an hour.

If you are not Multi Unit Manager or Store Manager, It's a great place to work if you are in your teens or early 20s.

A typical day at work was particularly grueling for me simply due to the fact that my personality is incompatible with the entire premise of the company. I don't tan and I am not overly concerned with things like my appearance, so working here wasn't really up my alley. I was trained in sales and learned how to pitch products and memberships. My store manager was excellent, however the upper management really fails to value their workers and is very strict / expects a lot out of their associates and sets unrealistic expectations for meeting commission quotas. My coworkers were decently pleasant, however, it was the clientele of my specific salon that made the job exceptionally bad. Because I was working in an unusually affluent area, the customers were snobby, entitled, rude, and basically expected the employees to wait on them HAND AND FOOT, literally. The hardest part about the job was working on the weekends, some of the busiest days of the week, without help from anyone else. It doesn't make any sense to me as to why they would only bother to schedule one person to work these shifts-- usually there are AT LEAST two people working in the salon on weekday afternoons, REGARDLESS of how busy / dead it is. Because there are several duties associated with this position, such as signing people up on memberships, pitching products, checking customers in, cleaning tanning beds, doing laundry, counting the cash register, taking inventory, etc. it was incredibly difficult to do well when you are all alone and there is a constant flow of people accumulating in line waiting on you to tan them. People would complain about the wait, watch you running around trying to do everything yourself, and then ask why you're the only one working... to which the answer was always, "BEATS ME, GREAT QUESTION!!!" Another terrible part about the job was maintaining patience when dealing with rude rich people who act like their life depends on getting their tan. The most enjoyable part of the job was chatting with kind customers and receiving compliments from people who simply "appreciated my good energy."

Contrary to popular belief, this job is much more than standing behind the counter checking people in and cleaning beds. I've worked at Palm Beach almost two years at this point. At first it can be very intimidating, customers are not always nice, everything needs to be clean at all times because at any minute your store can be audited and if you fail you're in trouble. They also do mystery shops so you have to be on your game at all times. There's plenty of room for growth in this company, I've seen people go from part time bed cleaners to full time multi store managers. 
That being said a typical day you are probably by yourself for at least half your shift, either you're the opener in which case you come in about 8:30, check the store to make sure its clean, catch up on laundry and do inventory and other morning paperwork; the closer where you come in anywhere between 1 and 4 and stay till about 9:30 checking people in, dealing with the after work rush (which can sometimes be out the door) keeping the beds clean, sweeping, dusting, mopping, detailing the bedrooms and the bathrooms and at the end of the day counting the drawer and preparing the deposit; or if you're lucky you get the mid shift where your only focus really is sales. Management is hit or miss, you either get a great manager who wants you to grow your sales and succeed or you get a manger who just does whatever they want. Store managers aren't closely supervised by their higher ups so if they take a hour and a half break to take the deposit (get food, get gas, and run an errand or two- sometimes during the lunch rush) there's nothing you can really do about it. All the company really cares about are your numbers (are you selling enough retail, memberships, are you canceling too many people) if your numbers aren't good you have about 60 days until they let you go. It can be a fun place to work, I really enjoyed it at first but it really depends on the kind of leader you have running your store, there can be a lot of unnecessary drama and your hours can deplete based on stupid minor things. All in all if you don't mind a job in which you're really just a number its great! With commission you can have some really nice checks and free tanning is an excellent perk, some days you're on your feet doing something 24/7 other days can be completely dead. I've gone from seeing 150 people in an 8 hr shift to seeing 20.

I believe this company has a lot of potential. However, hours are hard to come by and the work environment is very toxic. Coworkers, including the manager, would frequently gossip about each other. The manager used intimidation tactics in order to try to reach unrealistic sales goals so everyone was constantly stressed. Due to the highly competitive atmosphere and the pressure to get sales, coworkers, including the manager, would steal sales from each other. Breaks were virtually non-existent so you either had to sneak in bites between customers or eat beforehand unless you wanted to go hungry and pray it doesn’t get busy when you had to go to the bathroom. There was a lot of favoritism going on which meant that people who weren’t qualified were being promoted and given more hours. While some of the customers were super sweet, many were entitled and rude, didn’t take kindly to new people and would complain about literally everything. You do get commission for the sales you make, however if you didn’t make a certain amount, you would only get half and it’s only based on retail, not upgrades/memberships. So during the off-season, you basically had to buy products yourself in order to keep your numbers up. You are expected to eat, sleep, breathe PBT. Even when you were off-the-clock, you were expected to try to get new memberships wherever you went. What I noticed is that this company has a great customer retention rate, however people just don’t seem interested in tanning anymore so new memberships are hard to come by. Also, no one wants to buy a $100+ bottle of lotion everyday but we were still expected to pitch to everyone. This affects the relationship you are supposed to build with the customer. Issues with performance are only addressed when it’s too late. The pay is not equivalent to the amount of work you are expected to put in. They also offer no healthcare benefits.
In conclusion: there’s a high turnover rate for a reason. The free sprays and bed tanning, and the 50% employee discount are not worth the mental abuse this job will put you through.

I thoroughly enjoyed working for PBT and most likely would again given the opportunity. Very fun, supportive environment with a ton of opportunities. I learned a lot in my role, both times working here. You’ll get 50% off products and a free membership, as being tan is part of the uniform. You can pick up shifts at other stores, and there’s definitely money to be made here. On the downside, if something comes up and you can’t find anyone to cover your shift, you are SOL. You must find a cover no matter what. Most of the time, you’re there by yourself. Shifts overlap, but rarely does a store have more than one person working besides busy season (March-May) and it is easy to get behind on beds and have a line of people waiting when you’re the only one there during a rush. Competitive sales job, and selling product is your focus besides selling memberships. You can have your tattoos showing, but no face piercings (which I find ridiculous nowadays), but that’s my personal opinion and majority of clientele are seniors and older men and women who would view as unprofessional. As an assistant, my base pay was not sufficient in order for me to run a household as a single mother. I’d recommend paying your employees more. Upper management are very supportive and encouraging, but very strict and have very high expectations. They’ll fine you for basically anything, literally taking money out of your paycheck (I was one minute late and was fined $10, and it was because the front door was jammed). Great place for someone fresh out of high school in college, but not so much for women with kids or other commitments. There’s no such thing as calling in sick here, or having to miss work for your child, anything like that. Find a cover, or get fired. Overall, every job on earth will have downsides... but I appreciated my colleagues and leaders, am grateful for what I learned, and would work here again if I could.

Clients walk in the store already having decided they want to spend money so its easy to make commission. The challenge is the insecurity of the people around you in the company, 90% of communication from management comes as text messages, but company policy is "no cell phones". Email is used occasionally, but they don't use the company email system and send everything to your personal account (that you should not access on your smart phone because of policy and can't access from the company computers). With both forms of communication, everything comes last minute, if at all. You have daily goals that you don't every day. If you miss your daily goal you get texts and phone calls about why you missed your goal. They tell the store managers that they can't go home until the store reaches goal and call it "incentive". If you don't agree that that is a "great idea" you are marked as 'not a team player.' They use education on products/services/procedures as punishment - if your sales are low or cancels are high - you have to go to a class on your day off or after work. (They only count efts as memberships - not month/quarter/year paid-in-fulls so you get chewed out if you see 5 new clients but only 2 sign up for efts and the rest did paid-in-fulls) They expect staff to work without breaks often alone. If an employee takes advantage of a slow time to take a break and management walks in to get a spray tan, you are getting chewed out the next day. Regardless of what your sales numbers are, they won't mean a thing if a management doesn't like you or the car you drive, thinks you aren't cute enough, young enough, or is intimidated by your success. They aren't interested in building and sustaining solid success - only finding cheaper labor that they can burn through.

I’ve been working here for a very short amount of time and have already had my fair share of not so pleasant experiences with this company. When I started I was given a small job description but the pay and benefits were not a highlighted discussion, which in my case looking for a job that pays well and is supportive to my life is important to me for success. With this company getting paid better is determined by how much you prove yourself to them in the position you’re hired in for. The company states they want no gossip but I’ve seen district manages talk down about their customers appearance saying they have dry skin and customers not being able to afford their products. District managers act friendly with you but if they don’t like you your success is determined by them and they’ll move you to a different store if you do something wrong into a slower less profitable area. The work environment depends on what store they send you to because some stores do better than others and are in better areas. The managers I have worked with have talked down about employees current/former and have put peoples personal business out there for new employees and returning customers to hear. The only perk is the tanning but honestly the times I’ve sprayed my skin comes out spotty and the tanning beds are so bad for your skin the companies set up for you to have to use the products for your skin to heal. You make minimum wage as a Tanning consultant plus a small 10% commission but I’ve seen a store manager bring in thousands in revenue and only get another couple hundred added to their check. This company could use people who care about their employees and respect their privacy and work ethic not people who bash each other for not being perfect or rich.

This company will screw you over every way possible. You are paid minimum wage to work your butt off and they neglect to mention that you will only get your commission if you sell a certain amount (which means asking every single person every time to buy something). 
You are required to be in a work group message, which is fine. But the group message is filled with drama and pettiness. Instead of talking to an employee individually about something, they’ll send it in the group message. The way the management talks to their employees is ridiculous. It’s all behind your back and simply unprofessional. 
The employees are lazy and will only clean if they know a manager is coming in. I was constantly doing the laundry and all of the chores because I was left with a mess every time I worked. There was a list of chores to do including deep clean beds and these beds weigh a lot, you have to hold up 40 pounds with one arm and clean with the other... FOR 7.45 an hour. They made me clean the windows a week after returning from surgery while the management and other employees sat inside and ate pizza. You are not allowed to sit, you are not allowed to take breaks, and you are not allowed to be on your phone. This is a tanning job for minimum wage and they act like it’s a gift to work for them. The managers do not clean and take credit for other employees work.
They say you’ll work more if you sell more, but that’s not true and they’ll schedule their favorites to work. 
If you get offered an asst. manager position, say no. They pay 50 cents more and are required to do more work and if something is wrong they will deduct from your PERSONAL bonus. 
I could go on and on about my experiences over a year but I’ll just say do your self (physically and mentally) a favor and literally work anywhere else. 

Palm Beach Tan is an amazing place to work if you can manage not getting too invested into the job. The reason I say that is because most of the people make minimum wage, which is fine but there are high expectations to meet certain sale goals which are never fully explained. So, it seems like you are underpaid since the expectations don't match the pay. The culture is good as far as the people go, there is drama every so often but just normal drama that I've seen before from jobs. One thing that is new to me from this job is having management that tells you to do things a certain way but then does not do these things themselves. This may not be every location. When you start working you have to learn so much which was actually super cool to learn about skincare and other things, but if I had been taking classes at the time it would have been too much for me. It's enough information that it's basically a full time class with minimal hours where you're actually at the salon training. So, basically you have to study for hours at home without pay. Again, would be fine and I would have no issues with but it seems like a lot to expect from a minimum wage job. There seems to be a high turnover rate of employees at certain locations and that is because you are expected to put effort into this job as if it is a salaried-career move, when most people are just making minimum wage. There is also a lot of people who think that they cannot go to management with issues because there doesn't tend to be change or even acknowledgement of the issues.

Top Job Titles	Average Salary
Tanning consultant 100 salaries reported	$13.48 per hour
Manager in training 87 salaries reported	$41,305 per year
Store manager 72 salaries reported	$50,101 per year
Beauty consultant 125 salaries reported	$15.30 per hour
Associate manager 45 salaries reported	$16.50 per hour

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