customer service representative

legal assistant

administrative assistant

personal banker

paralegal

Palmer Group

My experience was great, until my first temp job ended. I was told by both Palmer Group and the company I worked at that there was not as much work as they had expected therefore, the job was over. Two months went by and I wasn't being offered anything. When I finally, in desperation, asked if there was something I could do to make myself more marketable I was told that because the previous company let me go due to my unsatisfactory speed, it would be hard to place me. 
I was shocked and astounded! I had purposely checked in with my supervisor every week to get feedback. I was never told I was too slow. It was suggested that with time I would get faster, but no other comments were ever made.
I told the person at Palmer Group that I would have to take a day or two to process this as I am not used to being lied to by a temp agency, nor a company I am working for!
In light of the dishonesty, I chose to stop working with Palmer Group. I was deeply disappointed as they had come with such high recommendations from others. 
I will not work with them in the future because, sadly, I do not trust them. 
I sincerely hope that this was some sort of a one-off, fluke as I would shudder to think this is just another day in the world of business at Palmer Group. I wish everyone great success with them should you choose to work with them. I, unfortunately, will not be.

I was a math educator for 19 years, looking to start a 2nd career. I started applying in January in 2018 and 2019 and got 2 interviews total. Within 6 weeks of contacting Palmer, I began my new career. Without Palmer, I would still be looking. Their recruiters are GREAT people, and this appears to be the way to break into a new career. When I applied, I actually met with 3 recruiters in 3 different areas. I never would have chosen my current career path but I am loving the change so far. I began as a temp and was hired full-time. It was a such a stress relief to have Palmer helping with my resume, doing all the legwork of finding jobs, and advocating for me once I was chosen for an interview and began as a temp. Like any other job, once I got in, it was up to me to earn my way to a full-time position. But I had an absolutely WONDERFUL experience and would recommend Palmer to anyone looking for a new career path.

Working at Palmer Group has been an incredibly rewarding experience. The company fosters a supportive and collaborative culture where people genuinely care about one another—both personally and professionally. The generous PTO policy and strong emphasis on work/life balance made it easy to stay energized and focused, while still having time for life outside of work.

Palmer Group also offers great earning potential, with leadership that encourages growth and recognizes hard work. But what truly sets this company apart is the people—kind, driven, and always willing to help. I’m grateful for the relationships I built and the opportunities I had to grow during my time here.

Forget this place if you're a college graduate.  They have very few entry-level jobs for educated professionals and tend to gear everyone to a certain large bank in the area and other data entry sweatshops.  Returning calls was poor which is pretty typical for any temp agency.  I didn't get hired due to being overly educated, in my opinion.  When I needed work I took that interview opportunity and was turned down.  I asked for feedback and was given a call back saying how they're "pursuing other candidates at this time" because "it doesn't sound like you're excited about these jobs and want ones that are."  All that just for asking for feedback?  If I do say so myself, I did not have demeanor issues, only being a person looking for work and survival in a very rough economy.  

They really try hard to place you as quickly as possible - with that said - make sure you accept a position that you truly believe you will be able to do/are interested in. They will tell you that if you find out the position isn't right for you that they will work with you to find something else but that isn't true. You are stuck where you get placed and due to contract issues and ethics (?) they won't work with you to find a different assignment.

They have a very hands off approach after you get hired. You will not hear from them unless you contact them directly.

They will also tell you anything you want to hear about your assignment. If they say people generally get hired on permanently at your assignment in 3-6 months - add one year to that (at least).

I have worked on and off for the Palmer Group for over a decade. This is in my humble opinion the very best placement agency in the Des Moines metro area. Palmer Group is highly professional and they not only help to find a perfect match for your job search, they also follow up periodically to ensure that the job is also meeting your own personal expectations. Palmer Group staff are very courteous and work relentlessly to help you find a great match with constant feedback so that everyone is on the same page. I would highly recommend Palmer Group for placement.

Needs to work on better Customer Service. Was very rude when asked questions just very short. Took a long time for them to place in a job. Once assignment ended didn't have any other open positions to place me in. So had to start job search all over again after waiting months for them to place in another position. Overall I would not recommend working for them just due to the fact they weren't very pleasant, they are supposed to be there to answer and provide any and all information necessary to your job and that just didn't happen and was made to feel as if I was inconveniencing them by asking questions.

Found a position Palmer Group posted for a job in my area, needing my exact skill set, and the person at Palmer that I interviewed with acted clueless about it. Tried to redirect me to a certain large bank in the area instead. They also said they'd look for more information on the original position I was interested in and that they'd call me the next day but I never heard back. Went through the interview process, skill testing, and background check and again, never heard back. Apparently if you have a college degree and 15+ years of experience, they don't want you as an employee. Total waste of time.

Send they just want to keep you on contract forever to make money off the sweat of my back. No more contract assignments for me! Insurance they offer is a terrible plan. I don't think agencies and employers should be able to confine getting away with no benefits for working so hard for them anymore. If we all quit working these thankless temp jobs where they can dump you at any time, maybe this whilom change and they will find to get us to work for them, they need to also give something back for our efforts. Tired of being used.

I took the position with Palmer with the understanding as temp to hire in 6 months.  It never happened.  When the number of calls began to decrease later in the year.  The temps were the first to be taken off the assignment.  Temps were not allowed to use the fitness facilities even though we got constant emails about it.  Temps were not allowed to take part in team festivities such as potlucks.  I was supposed to meet with a rep from the agency on a regular basis.  My meetings were constantly cancelled without notice.

Top Job Titles	Average Salary
Customer service representative 19 salaries reported	$45,000 per year
Legal assistant 11 salaries reported	$57,182 per year
Administrative assistant 4 salaries reported	$25.00 per hour
Personal banker 16 salaries reported	$42,313 per year
Paralegal 5 salaries reported	$66,600 per year

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