delivery driver

senior warehouse worker

customer service representative

forklift operator

outside sales representative

Paper Mart

Read the customer service reviews before applying. They are spot on. Their website claims a lot of things but they exhibit the exact opposite. The "strong family foundation" is a joke as they routinely throw away new hires at their whim. You get 2wks of training (3-4 is needed) & no coaching or mentoring after. If you make mistakes they just count them up & never try to help you correct them. Too many & they'll waste your time & their own resources and let you go. The trainer tho nice has been there for decades and really shouldn't be the one training anymore. The directors of the customer service department seem to be the cause of their throw away culture. They think their ability to adapt & make quick changes is a benefit to running a cs department when all they are doing is creating more problems. The people that suffer the most are the employees. Their management refuses to give them the support they need. Over burdening them with low pay, too many task (they believe in pushing the "multitasking" mentality that forces you to do no task with your full attention, resulting in multitaskingpoorly). If that isn't enough, they think it's ok to scream at everyone on the phones.. If one call is on hold the managers will literally scream from inside their office. "CALLS HOLDING CALLS HOLDING" so loud that the customers on the phone can hear & you have to apologize for the disruption. Then like any good dysfunctional "strong family foundation" they get mad at you, for making them scream. When they should be firing themselves for continuing to recycling bodies. This company's customer service departmen desperately needs new upper management. 

Clocking in and being ready to sit down and answer calls right away as some times they can get busy. Its phones all the way to lunch and the same until the end of the day. You clock out and leave. Lots of micro managing. Numbers are compared. Holidays are fun. Lots of holiday spiffs. Very routine of a job. Managers bring you in and judge your calls and have you listen to them. People with seniority watch your every move. Your told that there is a raise every year but raises are not good. Employees are not valued and many complain about it. You will notice that many employees will try and keep to themselves and not say anything but the tension is in the air. Everyone feels the same. You cannot speak up about anything because its a no no. Customers are so rude and we are supposed to allow it, otherwise it's your job.Customer consideration only. Even if the recording of the call sounds like it was the customer, it was not. Its always the employees fault. There are bullies in the work place. Lots of unfairness and favoritism.

While I was only hired for the holiday rush, and while they did allow me to have almost whatever schedule I desired, this job was very disappointing. Not only was the job incredibly simple, but it seemed like they hired anyone and as many people as possible only because they were expecting a huge rush around Black Friday and their "Cyber Week". But when that time came, it turns out they actually had way less business than they were expecting and had to lay off a lot of employees, me included. Management was very minimal about interaction and leads would throw new employees to another random employee for a very basic training, then after that it's just day-in and day-out mindless work with no real passion or energy put in unless maybe you are already the kind of person who takes passion in anything you do. Definitely do not recommend unless you are desperate for a job during the holiday season.

What is the best part of working at the company?
The people you work with are friendly and will help you get settled in 

What is the most stressful part about working at the company?
The amount of work you are given during the working day especially if you are working in inbound dept 

What is the work environment and culture like at the company?
It can be stressful but if you are a female it tends to be a lot easier again if you are placed in the inbound department 

What is a typical day like for you at the company?
You have to help load company vehicles that should have been done the night before then you start by receiving the stock due in that day and then anything else the supervisor wants you to do again it would be a lot easier if you were female in the inbound department

Everyday responsibilities included incoming and outbound sales communication with customers.

Developed sales relationships with customers and capture sales orders of $3,000+.

Manage a newly developed quotes processing department for efficiency and accuracy to improve quote times without increasing head count.

Managed order tracking and dispute resolution between customers and 3rd party vendors

Co-workers were incredibly supportive as mentors and incredibly cooperative for cross-functional activities.

The most difficult aspect of the job was balancing the amount of varying tasks needed to be completed.

My typical day at work is taking calls both in sales and customer service. quote freight shipments and prepare bill of ladings. I can take any where between 150 - 250 calls per day. 
I have a good relationship with all my co-workers and management.
There is nothing really hard about my job, I would have to say the hardest thing for me is juggling work between 3 departments.
I enjoy every aspect of my job. talking to the customers, feeling like i accomplished something when I solve  customer issues. 
The negative thing about my job is the distance. I am looking for a job closer to home.

Was a great family owned friendly place to work until they retired and turned it over to new managers to many ,terminating and dividing associates saying their not coworkers because they work in different departments eventually all the hard working experienced employees will be gone and the workload left to management its sad to see good people put 10,20,30,40 years in to the company and get let go by new management that have been there 1 to 3 years no respect or appreciation for those who paved the way

A typical day at paper mart. Clock in, grab RF scanner, login, and start picking product to be packed and shipped. Easy work, very repetitive. The management is good, we all work well together. As for the work environment; it can be improved. Some of the other employees are not as hard working as others. Which is also one of the hardest parts of being at paper mart. One thing I enjoy doing at paper mart is to work on the projects they have from time to time.

You aren't allowed to complain about anyone even if they are a poor worker. Your good work is rewarded with more work and it has to be done faster than the last job. You have to work with some bad employees who won't get in trouble EVER. The supervisors are spineless and only make decisions that benefit them so they don't end up in hot water. If you want all your ambition and energy sucked out of you. This is the place to be

What is the best part of working at the company?
Extremely Busy during shift hours and enjoy working when I focus in my packing station.

What is the most stressful part about working at the company?
Completed orders for packing from customers before deadline.

What is the work environment and culture like at the company?
Same standard we work in large company

What is a typical day like for you at the company?
Normal day for me stable hours daily.

Top Job Titles	Average Salary
Delivery driver 1 salary reported	$21.00 per hour
Senior warehouse worker 2 salaries reported	$18.50 per hour
Customer service representative 1 salary reported	$19.00 per hour
Forklift operator 1 salary reported	$18.50 per hour
Outside sales representative 2 salaries reported	$80,000 per year

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