case manager

field nurse

it support

Paradigm Corp

I appreciated the initial promise of flexibility, inclusivity, and professional growth when I joined Paradigm. Compensation and benefits were competitive, and the company seemed to prioritize innovation and team connection. However, the internal culture did not align with those values in practice. 

Leadership styles varied widely, and the environment often felt inconsistent. At times, communication lacked transparency, and decision-making processes were unclear, which made it difficult to feel supported or heard.

While I valued many of my peers and learned from strong professionals across departments, the lack of consistent leadership direction created an environment that felt less collaborative than intended.

Overall, I’d encourage leadership to focus on fostering mutual respect, trust, and open communication to ensure employees feel truly empowered, not just managed.

If you are able to work autonomously and be productive without someone watching over you, this is a great place to work. Management is encouraging and supportive but does not micromanage. You have control over your own schedule and workday and every day is different. You have the option to take as many files as you want in order to make significantly more than your base salary. Training was very thorough and orientation was more than long enough. There are opportunities for career growth. 

What is the best part of working at the company?
Being able to work from home anywhere within the US. The people are friendly and very helpful. It’s a fair place to work with opportunities for growth. 

What is the most stressful part about working at the company?
So far I haven’t had any stressful issues. Just making sure the work is complete. 

What is the work environment and culture like at the company?
We work from home but, we have teams and meetings. So far everyone has been a pleasure working with. 

What is a typical day like for you at the company?
Process referrals that come in. Jokes and communication through teams.

I enjoyed most of my colleagues, and my manager was fair. I worked remotely but had to adjust to California (Cupertino) time, which can be brutal for someone living on the East Coast. To work for the company on their time, I didn't stop working until 8 PM my time, which got old pretty fast. 

Minimal growth and room for advancement; training can take up to two years before you are trusted to do anything else outside the scope of repetitive tasks. The monthly "meetings" were more like cheerleading calls for the C-suite, and they never answered questions directly, so I guess it was par for the course with corporations.

This is a great company to work for, they seem to care. However, most CMs are overworked. There are VERY strict rules for working with each insurance carrier, some of these rules are several pages long and hard to remember every little thing.

Billing guidelines feel like a mystery and isnt talked about, that is how to bill and what is allowed. 

While there is a fair amount of autonomy I still feel that I am getting calls/emails almost daily with things I could be doing better or rules that I missed, etc. Its not just me several CMs feel the same way. 

When at Paradigm, you are a part of the team. You build your relationship with your coworkers and your patients.

My only complaint is that the pay scale for specific jobs seems to come in under average for the market. I've always encouraged for that to be reviewed, considering the case load is high and growing. 
That was my only reason to look at options outside of the company, but having done that I am trying to find my way back to Paradigm.

I love working at Paradigm! It’s a whole new world of nursing I never knew existed! There is such a good work life balance compared to working in the hospitals or surgery centers! There’s so much to learn and everyone is so helpful, it’s a great team environment. As a mother this is very important to me. I even went on maternity leave after first being hired and everyone was so supportive and it felt like I never left when I came back!  It was a great feeling coming back knowing I actually love my job!

I have worked for Paradigm for 3 years and this is where I will work until I retire!  Great culture, meaningful work and the best team of professionals I have ever worked with in my career.  Extensive training for Case Managers, up to 13 weeks for nurses new to work comp case management!  Everyone I have worked with here is supportive and the expertise is the best in the industry. 

Working for Paradigm has taught me to be patient.  Everyday is different depending on the referrals received the week prior.  You will love or hate working for Paradigm depending on your love for food.  Some employee will create a reason just to have pot luck. Talking about my previous department, which was dissolved,  times get hard when there isn’t work to do and gets boring.  I enjoy my job when all information required is complete.

Worked on a contract basis.  When assigned a case; reviewed and called providers involved.  Met with client and providers.  Workers' Compensation evolved in 1991 with several changes subsequently.  Learning the new rules as I worked.  Worked alone as it was contract and I was assigned a case to manager. Report writing was different from usual. Meeting all kinds of people in various professions and being able to help them with medical issues was my favorite part

Top Job Titles	Average Salary
Case manager 10 salaries reported	$74,640 per year
Field nurse 2 salaries reported	$65,000 per year
It support 1 salary reported	$29.11 per hour

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