branch manager

loan officer

customer service representative

assistant manager

loan specialist

Payment 1 Financial

I have been working with Payment 1 Financial for 2 years and going strong! Having worked at other similar competitors/companies I can without a doubt say they are one of the best companies I have been with. 

They focuses on creating a positive and highly motivating environment for all of their employees. They invest in each employee from the start by providing us with great training, mentor ship and most importantly setting us up for long-term success .

There is NO GAP between Cooperate, Management or the field! They are ALL accessible at ANYTIME while also reaching out to us directly to Check in, Say hi, and even help out with calls or assist in anything we need. THEY CARE ABOUT THEIR EMPLOYEES! 

Upper Management cares about all of the team members and values each and every team members no matter WHAT role you are in. The DM's and Managers are always enthusiastic, motivating and will role up their sleeves to provide constant support to their employees to help others and our customers.

If you are looking for a company that is rapidly growing I would highly recommend Payment 1 Financial. They have great benefits, training, 

At this company, the work culture leaves much to be desired. The PTO policy is arguably the worst I've encountered, and the job description lacks clarity, especially regarding solicitation and cleaning duties. It's evident that the company could benefit from hiring a janitor instead of burdening employees with additional tasks. This lack of clarity and support contributes to the high turnover rate, as few are willing to endure the inconvenience of using personal vehicles to solicit for low pay, especially with an undesirable schedule. While I'm open to working six days a week, the prospect of shortened shifts without proper compensation is disheartening, especially considering the company's aversion to paying overtime. Addressing these issues could greatly improve morale and retention rates within the company.

My responsibility is to be on time, start with pmts and morning calls to collect past due payments from customers. We make new loans or renew existing customers, we do mostly title loans with no credit or social required and personal loans based on credit. The big task is to field chase customers homes since they don't answer our calls and are very late we need to collect pmt or vehicle. It can be in hot or cold days depending if you know the customer will be home to speak too on regards the loan. The good part is being able to achieve our goals and we do get Bonus checks depending how good was your month based on growth or profit for each month. Its always a team effort, and the company has supervisors that gives us motovation and training for a better outcome.

This is a great company to work for with advancement opportunity. Everyone in the company is so friendly staff in all the locations. This company is also more carrying about the employees unlike other companies that are corporate operated where they do not care about the workers they have. They also say family is important, this make it nice to know where you can work at easy knowing they care. The work environment is awesome and offices are so clean. We have all that we need to get our jobs done and the customers are great. I enjoy getting to know everyone and being able to have a conversation and the next time they come in we just leave off from our previous conversation. Over all this is a out standing company with great values.

My daily active at work is loan and collect make our payment in the am and help our customers with the loan and explain the different in a title loan and Personnel loan and from personnel loan to a payday loan. If I need help with something my manager will explain and help and also the assistant manager. The communication has gotten a lot better in what needs to get done. Most enjoyable part is watching the customers face when they get approved and we get to help with that. The part that isn't so enjoyable is when the customer come in with attitude and mad so we have to calm them and turn that bad vibe around.   

Recently relocated to Temple from Austin and my experience has been EXCELLENT!!! The Manager at the Temple location is a wonder to work with as well as the higher ups! I love my new job as a CSR and look forward to advancing my career! We are also looking at implementing healthcare for the company. It seems maybe a disgruntled employee wrote a bad review on this company please disregard! I attended the interview even after reading the bad review because I had to see for myself and now I am here to report that this is a stellar company and I look forward to continuing my career with Payment 1 Financial!

Typically we make sure our calls are being made and unfinished files that  weren't able to get done   the day prior. We like to make sure our office is clean and presentable. Greeting all our customers with a smile and helping them the best way  we can, also answering any questions or concerns they might have . The hardest part is just making sure if a customer  comes in with an attitude we try to turn that frown upside down.

Payment 1 is the leader in lending over all the Unsure and Title Loan Companies. Well respected by employees and customers alike.  Best part of my career is helping customers in need during their difficult times. With comparable payment plans for any kind of budget. Credit reporting to boost credit score. Workplace culture is professional, Stress free and a clean center. What I like most of all is the family oriented atmosphere and working close with the CEO'S. They come by to shake your hand and get to know you personally. Always available to help out for a greater sucess . Great Bonus plans and insurance are a +.

I have worked here for almost 5yrs and i can honestly say that i love to come to work everyday. Even on my days that i feel off, tired, sometimes even sick, i still make an effort and get to work. I rarely ever miss work. This job is the best job that i have ever had. Sometimes when we have a goal to hit that looks impossible, will get a little overwhelming, but with the people that i work with will motivate me to work hard and push for that goal. I have learned a lot about the finance industry and let me tell you if you do it right you can make lots of money here. Plus you get to meet some fantastic people along the way.

Owners are very nice and understanding people very flexible and caring. However there is no training program pay is not competitive even if you have experience , mileage is paid .23 per mile. You have to travel every week to visit delinquent customers even during the pandemic we performed face to face home visits that 80% of the time are ineffective. Upper management lacking in transparency communication and professionalism and proper constructive coaching.  

Top Job Titles	Average Salary
Branch manager 30 salaries reported	$17.90 per hour
Loan officer 1 salary reported	$15.00 per hour
Customer service representative 19 salaries reported	$14.71 per hour
Assistant manager 19 salaries reported	$16.37 per hour
Loan specialist 10 salaries reported	$16.25 per hour

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