front desk coordinator

registered nurse

radiologic technologist

personal trainer

patient coordinator

Peachtree Orthopedics

This may have been the worst company I’ve ever worked for. The benefits here are horrible. The management is the worst! On top of dealing with entitled patients the clinical staff and doctors treat you as if you are beneath them. Please don’t expect for your management to have your back. Those people who have worked the front desk all their life here are the messiest and the most unprofessional. No one takes accountability here. You are retaliated against if you ever choose to speak up for yourself. If you apply for front desk you are pretty much applying to do every persons job and only get paid for the job you applied for. You are looked at as useless but at the same time are always needed for something. Favoritism is really big here and if you are not a favorite or don’t suck up to people good luck! HR is useless no need in going to them with any complaints. The turnover rate is extremely high and it’s no secret why. There are a few good people here but the bad outweighs the good! If I could give 0 stars I would. 

The management over the operations department is terrible. If you’re in billing or clinical, you may fair well. Anything under the operations umbrella won’t be beneficial to your mental health. Expect to experience favoritism, gossip, constant ridicule, judgment, and a false sense of what to expect in the areas of growth. The Director of ops and the manager are very unprofessional. They link with subordinates and drink and discuss team members and then pretend as though they are top notch. Turn over is ridiculous and retention isn’t a priority. Run! HR is buddy buddy with management so don’t expect that to ever be an avenue for change. The patients and job itself was enjoyable but the management runs staff away. You’ll also be. You’ll also be constantly reminded of how much you make as if it’s 6 figures! Replacing managemeng would end all of these issues.

Working here was mentally draining. If you value your mental health I’d stay away. Be prepared to do everyone’s job on top of yours and being blamed for things out of your control. Everything runs almost decent as long as you don’t speak up for yourself and the minute you do everything changes. The director over patient services and the director over revenue and cycle services needs classes on being “leaders” . Some of the people that work here takes everything personally and reacts as catty teens. There are “cliques” and mean girls here who won’t hold each other accountable for the wrong they do and there’s no need in speaking with HR about anything because there’s clearly favoritism. I felt like I was back in high school. The pay and benefits are bare minimum and not worth the headaches. Please value yourself. 

What is the best part of working at the company?
They have really good docs but are not PI friendly. They are very committed to work comp but most of their docs don’t want to see personal injury patients. 

What is the most stressful part about working at the company?
Everything the Director marketing position is micromanaged, and they have an archaic ineffective way of letting you try to conduct business. 

What is the work environment and culture like at the company?
Professional and supportive, but extreme micromanagement - so much so that you can’t do your job effectively. 

What is a typical day like for you at the company?
Hitting physician and Attorney accounts with a lot of internal meetings that doesn’t allow anywhere close to enough time to be able to generate business.

The job is easy and not hard to manage. It can become overwhelming very quickly due to no cap on appointments, add-ons and "favors". They do have good benefits after 90 days as well as PTO. Small things get in the way of the actual job such as other departments not doing their job adequately. It doesn't happen very often but there will always be a few patients that take longer to check in. They implement all these rules for a certain department but all the other departments are able to do whatever they want. If you're looking for a job that incorporates traveling, this would be a great fit! Be firm on what you are willing to do and what you are not. After a while, I began to feel like just a number.

Billing department is the worst. Ask them about their turnover rate! They LIE A LOT to get you into a role. Prepare to be micromanaged on every breath you take. You are better off enlisting to the military. At least they are honest. Management sends subliminal, distasteful emails to team after 8 and 9pm… then end it with “you are appreciated” to save face. There are weekly meetings before your scheduled clock in time. They are the very first and last notification on your phone daily. (No work-life balance). They will demand that you travel to all locations at short notice (sometimes change the schedule without notifying you!)  They retaliate when you do not agree to do things that you did not sign up for upon hiring. Accept at your own health risks but you were warned. 

Most of the mid-level providers loved working at POC. I learned that I am not built for working in a "for-profit" company. Facilities are great. Most of the surgeons and mid-levels are very caring, well educated and concerned about their patients' welfare. There are multiple locations and traveling to these outposts is NOT fun in Atlanta traffic. MA's were not jazzed about dealing with a mid-level at all. They were overloaded with tasks from the surgeon. 

Very stressful, micromanaging environment. Management makes decisions based on personal emotions when a decision is made (if one is made, usually indecisive) Communication is also terrible! Other departments will know things about you and your department before you. A lot of favoritism towards  young ladies if management thinks they can mold them into what they want them to be and if those employees report back anything they “hear” from other team members. This makes management easily manipulated because those particular employees are not always trustworthy. High turnover within the company.

It’s a HIGH burnout and turnover cultured environment. No real support from management vs. physicians, as they are owning partners of the organization. Therefore, no accountability for what they said, how they said it, and  treated their support staff. Travelers are given priority with flexibility and scheduling. The protocols for each physician and pa are very extensive and vary. But I quickly learned my peace was way more important than this job. Good Luck :) 

Coworkers are very friendly to your face but will talk about everyone behind there backs. Refuse to help you if you have questions because they are doing the minimal to get by and management doesn't care because they have favorites and as long as you look busy and are nice to the patients they don't want to be bothered. The backstabbing between coworkers is horrible. No one goes to HR or management because they know if they do management will try to get you to quit or will eventually fire you.

Top Job Titles	Average Salary
Front desk coordinator 1 salary reported	$15.00 per hour
Registered nurse 3 salaries reported	$39.33 per hour
Radiologic technologist 3 salaries reported	$36.61 per hour
Personal trainer 3 salaries reported	$55,000 per year
Patient coordinator 3 salaries reported	$17.00 per hour

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