office manager

virtual assistant

operations coordinator

Peachtree-Versatile-Assistants

There is an expectation to work around the clock to meet deadlines, often beyond the responsibilities outlined at the time of hire. Management lacks the necessary skills to lead effectively, and the CEO would likely be more suited for an HR role given the challenges in managing a virtual team. Frequently, management overpromises to clients, and when the service falls short, the Virtual Assistants bear the brunt of the clients' frustration. Additionally, there are limited opportunities for growth and development within the company.

**Advice to Management:**
- Respect the defined responsibilities of employees and avoid expecting them to work beyond those without proper compensation.
- Stop overpromising services to clients, which creates unrealistic expectations and dissatisfaction.
- Invest in training for managers to improve their ability to lead virtual teams effectively.
- Offer more competitive pay, especially considering the high fees charged to clients.
- Hire qualified professionals to ensure the company can deliver on its promises.

Lastly, it's important to address the clear lack of inclusivity. There is evidence of discriminatory practices, particularly toward people of color, which further undermines the company culture and overall employee experience. Diversity and equity should be prioritized to create a more respectful and fair work environment.

They are excellent in making sure VAs are skilled. Background checks, too. Hiring process is overdelayed and seemed unorganized. Once hired, seems nicely set up in process up until you're placed with a client. However, if the VA doesn't please a client, there is ZERO effort made on the part of Peachtree to hear perspective from the VA before releasing the contract.  Some great colleagues and they do TRY to support but you still feel very disconnected. Minimal communication unless you're on Slack. IF you have the misfortune to not fit the client, beware. If the client also fabricates things and you have no proof, there is ZERO interest in your side of any story. The concept and mission there is a good one. Possibly they are still learning but be careful.

My co-workers go out of their way to assist each other.  Collaboration is not only encouraged, it is the way problems are solved and work gets done.  Workdays are flexible and allow for life-family balance.  The culture is sincerely passionate about giving excellent customer service.  Employees are valued and cared for.

Working for Peachtree VA has been an absolute pleasure. The company and core leadership team is dedicated to living out their core values, and it really shows. The flexibility Peachtree VA provides to myself and family is very valuable to me! Nothing but amazing things to say about Peachtree VA! 

I have thoroughly enjoyed my time with Peachtree so far. The team is very supportive and helpful. There is plenty of flexibility as you can choose how many clients you want to assist.

Peachtree lives out their core values of Empathy and Integrity.  You feel supported as a working parent and your voice is heard.  The culture is amazing! They work hard and play hard.  

Top Job Titles	Average Salary
Office manager 5 salaries reported	$61,000 per year
Virtual assistant 1 salary reported	$25.58 per hour
Operations coordinator 4 salaries reported	$65,500 per year

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