line cook

pizza cook

customer service representative

general manager

assistant general manager

Pitfire Pizza

What is the best part of working at the company?
The best part is that they give you the opportunity and is a challenge because you need to demonstrate you're self and them that you have skills and paced to do the orders right how the customers like it and you learn how to prepare salads  and you're crew help a lot if you ask them with respect and my manager was a awesome crew leader 


What is the most stressful part about working at the company?
Will depend when is low is not stressful but when it gets busy in the afternoon you challenge yourself in taking the orders fast paced but one's you keep up with the crew is more easy to do it on you're own and you have you're manager happy and you're supervisor as well as happy 

What is the work environment and culture like at the company?
They treat you as a family and like I said you learn a lot with them there are nice you keep everything clean and sanitize to you learn how many often you wash you're hands and you change you're gloves so many times is good environment I love the company 

What is a typical day like for you at the company?
There's no typical day I got to learn a lot with my crew leaders and could only say is thanks for the opportunity to have me in you're company as in employee and but the way the food so delicious and the best pizza ever

Scheduling is done with little foresight, and they often ignore availability. Often short-staffed, they will schedule you 6-7 days/ week and still expect high energy/ effort. The culture is decent at an entry-level, but management does not make employees feel heard or valued. I would not trust upper management, and some mid-level management. They charge guests a "happy and Healthy Surcharge" on every bill that is meant to go toward employee benefits etc. However, I couldn't name one employee I knew who was receiving benefits, because people were not being scheduled enough hours, although they were often working 6 days. Overall, not a company I would recomend working for. The GM does his best to accomodate his staff and compromise between insane demands from upper management, and keeping his staff taken care of. Everyone else at the company has shown questionable ethics, and workplace conduct. Questionable conduct from some managers.

What is the best part of working at the company?
They have training skills and they're helped you grow in you're position they're nice and they are friendly 

What is the most stressful part about working at the company?
Is not stressful and the crew are friendly but it's is busy in the afternoon's and it is slow in the morning so is not stressful 

What is the work environment and culture like at the company?
I loved doing salads and grilled steak broccolining and corn and onion chop cherry tomatoes chop onion sliced onion and radishes opening dressing for the salads and cutting bread pretty much have everything in my station ready before opening the restaurant 

What is a typical day like for you at the company?
I loved my schedule days and loved working in there company

A typical day at work would be running the floor making sure every customer gets there food and that they are satisfied. Some days i would be on the register.
I learned how to roll set ups into a napkin, learned how to balance drinks on a cup plate, learned a lot about the food.
The management was very unprofessional. 
My co workers were great i made some friends while working there.
The hardest part of the job was probably when it got very busy and i had to make sure the correct food went out to each and every customer making sure they are all satisfied.
The most enjoyable part of the job was when i was keeping busy, its always fun flowing and making sure everything in the restaurant was going smoothly.

Fun family restaurant with hybrid service amenities. Staff is exceptionally friendly and informative on the creative menu options. Seasonal menu options available throughout the year as well. Management seemed divided but with room for growth and development with the right candidate. Hardest part of the job would often fall on a Sunday, when management requests the highest. Sunday's should be a 2 manager day. The most enjoyable were live music Monday's when we got to showcase local talent with the community. It felt very personable and we had a good following with happy guests.

Working for pitfire was a blast for a while. Once we lost one of our best manager it all started going downhill. When I first started working there, the employees would get free food. That didn’t last very long because 3 months later we were paying for our food. Also when I first started nobody had to report tips, but guess what 3 months later that changed too. Pitfire is a great place to eat, but for work I’d have to say it’s really went downhill.

Initially felt welcome. However after time passed realized upper management is “acting” learned their true feelings once they let down their guard. Highly political and if you’re not in good graces you are going to have a difficult time getting support. Concept and proposed culture is solid, However the follow through is nonexistent to the point you may be called out for doing something wrong when never shown how to do it right.

Fast paced, hybrid style of service.  

Managers are very flexible with scheduling and make many accommodations to fulfill servers needs!

Compensation is good and consistent shift to shift (P.M. > A.M. $ wise).

Free Meals!

Casual Fridays in regards to dress code. 

Opportunities to move up within the company.

Minimal benefits ( No health care or 401k offered)

Management was definitely the biggest issue for me working for this company. I did feel valued by the store manager. Had talks with several upper management to calm down the situation and make it normal but nothing was done. Didnt feel valued so I left the company. I would never work for a company like this ever again. You should never feel unvalued as an employee. 

was a good crew however management could be lax in discipline as well as having somewhat high turnover and the front of house didnt do much but would complain often, wasnt a bad spot to work but be aware its usually very busy and standing infront of a 600+ degree woodfire oven takes its toll on your physical and mental stamina

Top Job Titles	Average Salary
Line cook 53 salaries reported	$21.54 per hour
Pizza cook 28 salaries reported	$22.70 per hour
Customer service representative 61 salaries reported	$27.00 per hour
General manager 16 salaries reported	$88,750 per year
Assistant general manager 11 salaries reported	$75,500 per year

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