account executive

sales representative

customer success manager

onboarding manager

software engineer

Podium

At Podium, my experience has been a mixed bag, primarily due to several key factors. Firstly, the company presents some challenges in terms of career growth. While there are opportunities for professional development, advancement opportunities appear limited at times. To truly thrive here, it would be beneficial if the company could provide more structured career progression plans and mentorship programs.

Another issue I’ve noticed relates to the metrics used to evaluate performance. There seems to be some disparity in how these metrics are applied, resulting in an uneven playing field. To ensure fairness and motivation across the board, I believe it’s essential for Podium to reevaluate its performance measurement criteria and consider their practicality.

Lastly, compensation is a concern for many employees, including myself. The company should periodically review its pay packages to ensure they remain competitive within the industry and the region, thereby reducing financial stress and enhancing overall job satisfaction.

Despite these challenges, Podium does have its strengths, including a vibrant and collaborative work environment, which fosters creativity and teamwork. Additionally, the company culture encourages innovation and provides employees with opportunities to make a meaningful impact in their roles.

In summary, my time at Podium has been marked by both positive and challenging aspects. Addressing these concerns would contribute to a more fulfilling and equitable work experience for all employees

This job was great when I first started. I had clear expectation and responsibilities. Then the CEO of the company kept changing the direction of the company. I saw 2 waves of layoff, these were terrible dealt with. Everyone who was layed off received an email in the morning and got kicked out everything before they could say bye. The CEO was very insensitive during following meetings. 
The Customer Support team is a complete disaster.  Frequent, erratic, nonsense changes are always expected. They cannot keep a manager because upper management  doesn’t tolerate non submissive employee.  
Your good work will be rewarded with more work.,You will not be able to move up even if you are the best fit., Podium loves to hire external candidates., At some point Podium randomly hired “senior support specialist” and made us train them. Not only were they paid more and had a senior title, the other tenured reps didn’t even have a chance to apply.

The Sales/Customer success leadership hired & fired whole departments mutliple times each year the past several years in a row. Their layoffs arent' a recent unforseen trend, they're more of a business practice. From Jan - August '23 they were short 2 managers, and one middle manager. Compl plan sent out in 3rd week of the quarter & chamnged weekly from there on a consistent basis due to errors and RAPIDLY changing business objectives. Leader likes to say "Move fast and break things" - the experience is more like changing targets every week as your leader reacts wildly to business intel so you never build momentum. Wild manager hire left on the team for months to the detriment of the team & sales org. 

This company recruits tons and tons of people from all other companies and industries and promises them a career in tech sales, but my experience was terrible; they pay very low for an AE and even lower for SDR. The trainers think they can talk to you however they want, and they drown you with training meetings and working 9-10 hours a day. If you don't perform the first month, you go on a performance plan, and then you need to sell 10k a week, or you get fired! They don't work with anyone's schedule, single moms, doctors appt, nothing. 

The product is amazing, but employees are treated like paper towels here. People who have worked here for years and made the company millions of dollars are fired very quickly if they don’t hit expectations. Overworked, under-appreciated, never doing enough. Even when you’re hitting quota they’re constantly trying to find ways you fell short. Promotion is extremely hard to achieve. They justify not paying you what you’re worth because “it’s a privilege to work here.”

This was my first sales/saas role and it helped me get my foot in the industry but the company is on fire (not in a good way). Constant changes to KPIs and territories, no one can keep up. They constantly hire and fire because they do not have a proven process and the product is a nice to have. Hardly any small business owners have a few thousand dollars lying around to help them send a text message to leave a review. 

Massive RAPID Changes weekly. High stress with low rewards. Great company merch. The company seems to be under distress. It's not for entry level employees. The systems training is very hands on. 

Working at Podium changed my perception on "don't want to work for the man". Everywhere else that I have worked before Podium is pretty bad by comparison. That could be just because this was my first exposure to tech, and this is how good work/life can be in tech. Either way, it opened my eyes, and has been a game changer for my career.

They’re fire you with no concern, they dissolved 4 departments put those responsibilities on u sand didn’t alter our wage to accompany the extra work. They trick their clients to year long contracts they can’t get out of. My job changed every two weeks. They say there’s unlimited pto but you will be told you can’t use it if you take off 2 days for a month

Working at Podium was actually tea! Schedule bids quite regularly, great managers who actually enjoy working for the company, and the platform is great. Now of course it’s technical support so all the contacts are usually something negative. Honestly worth it being at podium! 

Top Job Titles	Average Salary
Account executive 13 salaries reported	$70,846 per year
Sales representative 6 salaries reported	$50,833 per year
Customer success manager 6 salaries reported	$76,667 per year
Onboarding manager 10 salaries reported	$68,350 per year
Software engineer 6 salaries reported	$124,642 per year

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