help desk analyst

truck driver

clerk

it support

customer service representative

Positive Psyche

I have worked at Positive Psyche for several years and I can say it has been, far and away, the best job I've had. I have never had a job that emphasizes the necessity to be a positive aspect of one's life. This company goes out of its way to help its employees improve at the things they are good at and to help cultivate new talents. The company has multiple times throughout my employment sat down with me and asked what it was that I wanted to do to improve myself and how they could be of help in doing so. This was something I have greatly appreciated. I have worked at other companies before that I have enjoyed working for, but most were happy to leave things status quo. Positive Psyche does not pressure its employees to take classes or learn something new, but gives those opportunities for those who would like to take advantage.

In addition, when faced with personal family matters that have at times been inconvenient or stressful, Positive Psyche management would always tell me to do whatever I had to do to take care of myself and family first. Working for a company that understands that there is a life outside of work is refreshing.

Positive Psyche is not a large company yet, but it is growing, and the upper management has clear visions in mind of where they want to take it. Transparency and communication have often been the cornerstones of the employee-company relationship here, and has allowed the employees, no matter their position, to receive information on the near- and far-future of the company. 

The work can sometimes be stressful and fast-paced, but the resources available have helped overcome any situation I have been faced with so far. The greatest con that I can say about the company is that it can sometimes be very hectic and require a lot of change to the current situation (employee responsibilities, working location, etc.) The company does require adaptability and flexibility of its employees.

Pros:
* Employee friendly environment
* Open communication and transparency
* Good benefits & opportunities
* Fast growing
* Beautiful working spaces

Cons:
* Hectic at times
* Changes can be somewhat short-noticed or frequent

I have never worked at another company where treating your employees with dignity, respect and honesty was as high of a priority as this company. It feels like family more than it feels like work. Every employee, whether operations or contractor are offered the same benefits, same treatment and their opinions and concerns are equally heard. You only have to ask.

The challenge is, you have to value that type of environment and appreciate it. Even though there is a family feeling to the company, there is still work that needs to be done, customers that need to be satisfied and expectations to meet. The philosophy is, you love working here so much that your appreciation is shown in your work. There is no micro-managing here, you are free to be an adult and get your work done. As with any small business, it becomes very obvious when you are not fulfilling your end or taking advantage of that freedom. 

The opportunities here are boundless but the foundation is built upon the work and dedication of each employee. If a current or potential employee wants to be a real part of the company's growth, it will be recognized and rewarded; along with the any education or training so the employee will prosper too. 

If you show that you care about the company, because it is reciprocal, and make real efforts to advance personally and professionally; I don't think you will find a better employer in the Baltimore/DC Metro area.

At this company you are paid by the hour. After dealing with other companies that play games with your pay (cents per mile, stop time, retention time, etc), I found this to be very refreshing. They pay you for ALL of your driving and on duty time. For the 9 months I worked for this company, I averaged between 60 and 65 hours a week. 

I have stepped away from this employer, for now, for personal reasons. Most of my experience is in short haul; but if I find myself in a position to do OTR again, I will definitely be asking for my job back! 

I also liked how they did not hassle you unduly over safety. There is not a camera staring at you and recording you. That is not to say they don't care about safety, but they trust you, the professional driver, to do your job. You also are not micromanaged. They trust you to manage your time and report back to them if there's an issue. 

This is a small company that is trying to grow the logistics side of their operations. There are growing pains, sure, but they are minor, in my opinion. And more importantly, they are always improving. 


What is the best part of working at the company?
I absolutely love helping people - working from home is fantastic.   Positive psyche is one of the best companies I have worked for.  I recommend this company to everyone I know that is looking for work 

What is the most stressful part about working at the company?
The company is great. The stressful part is the extensive back ground information needed to get in. Once you’ve passed all the requirements it’s smooth sailing 

What is a typical day like for you at the company?
Answer lots of calls from people with defaulted loans.  Try to give the best customer service possible.

My work experience with this company changed my life. In all my years I never met anyone who believed in me and encouraged me the way they did. They have this magic super power to see inside of you what you can't see in yourself and tap into that potential. They genuinely  care about the well being of their employees. The hardest part was the on boarding process for the sector I worked for. The best part was having a team of people to work with that I could count on to have my back and represent my best interest. If your looking for a game changer for your future this is the place to be!

I started at PPC in 2011 and I am still surpised at the pace in which this company has continued to grow.  There are a bunch of us that have been with the company since it really started to take off and we love the idea of being a part of team that sees a global future. Management and executive teams are extremenly available and will work right beside you in the trenches when under deadlines. Hard work is recognized by leadership in many diffefent ways. Yes, the view from the office is fabulous but the culture and the people who work for PositivePsyche are what makes coming to work every day worth it.

I finally am treated as an adult at work. My opinions are valued, my ideas listened to and discussed reasonably. When I bring a topic to management if they do not have a lot of experience they will take the time to listen and then learn about the subject. 
I have a very long commute and if I am a few minutes late no one minds. It is accepted that I will be allowed to work my 8 hours from when I get in. If I need to work from home I am allowed to without any residual guilt. I am a valued part of the team. 
My pay is great! My benefits are commensurate with the business size and industry.

Positive psyche used to be a great place to work until the best managers and hr personnel left. Now its blah. The pay was never that great but we used to get bonuses. Bonuses are no longer given and pay has not increased either. The culture is the best part of the job. The workers are some of the best people in the world. This is a great started job for someone straight out of high school looking to get their foot in the door of employment.

So a typical  day @ PP was; waking up, turning computer on, signing into all systems needed for the day, check emails, do any unfinished tasks from previous day, then  process accounts all day with 2 15 min breaks and 1- 30min lunch. I learned accounting skills as well working with new data systems, Management was hekpful and gave me everything I needed to succeed. The hardest part of the job was getting let go. Everything about that job was enjoyable, I have no complaints.

This company has no idea how to build relationships and how to expand into new areas. They are not honest about short comings and will make up reasons for why they fail. They are unprepared at the highest level and limited in expertise to move into areas that will allow them to win large contracts. To achieve success we must work hard and allow experts to help you. Trust your staff!

Top Job Titles	Average Salary
Help desk analyst 1 salary reported	$22.50 per hour
Truck driver 1 salary reported	$24.00 per hour
Clerk 8 salaries reported	$20.15 per hour
It support 5 salaries reported	$63,700 per year
Customer service representative 1 salary reported	$16.42 per hour

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