research associate

call center representative

quality assurance specialist

administrative assistant

Precision Opinion

Sweatshop. $8.25 an hour. My review of Precision Opinion, Las Vegas.

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SCHEDULE can change daily, do not make any plans. The hours are from 10 am to maybe midnight. When I first started, I asked them if there was a schedule, the only thing they would say is that the hours were from 10am to 9pm. No one would give me an answer...later I found out it's because they do not have any set schedules. They will change your schedule for the next/week day, even a few minutes before you clock out. They have a point system, 2 points if you are a no show and no call in. You are allowed 4 points every 30 days (That's what they say). They will also change your schedule the same day you show up for work. If you have children this is not the place for you, unless you have free childcare. At minimum wage you won't be able to afford childcare. Some days they will schedule you for 7 hours and 45 minutes. No lunch breaks, two 15 minute breaks. Which doesn't matter because you can't afford food. There are no guaranteed hours, most of the time you will be scheduled for around 26 hours. You could be scheduled for 7+ days in a row, shifts are not 8 hour shifts. You may get 5 hour shifts, no over time if you work less than 40 hours per week, but at $8.25 an hour is it worth it? It would be rare that you would work overtime any single day. I have heard of people working up to 20 - 30+ days without a day off. Depending on which survey department you are working in, you may have to clock out to go to the bathroom, because they don't pay you to p*e. Even if I was retired and looking for something to do I don't think I could handle this scheduling issue. 

THE WORK involved can be very boring, minutes can feel like hours. Sometimes I want to stab myself with a pen in the eye to make sure I am still among the living. You're force fed phone calls on an automatic phone system, some of the surveys can go on for 20-30+ minutes. It was interesting for about 15 minutes on the job. The one good thing is that as soon as you mention "survey" on the phone people hang up, you do not get any extra commission for getting surveys ( I guess you get to keep your job if you do get surveys ). You can't read at your desk, doodle at your desk, talk to the person next to you. It's like that movie Brazil. Sometimes to make it interesting I'll turn my keyboard upside down to type in the call codes and survey responses.

THERE ARE NO REASONS TO STAY WITH THIS COMPANY.  They do not offer any vacation time. THERE ARE NO BENEFITS at all at this company. None ZERO the big 0. Not even a token medical program. They say there is a 25 cent raise after 90 days. If you manage to get 40 hours a week that's 10 dollars per week, but you still get to work 7 days a week. Very inspiring. If you are late from your break, or late for one day ...... you'll have to fight for that whole, really big whopping enormous pitiful 25 cents. How does that make you feel?

I realize the owner(s) of this company,  James Medick, maybe others, has his (their) own goals. I am only here for the short term. This would be a good job for a college kid for the summer on break. Maybe someone who is retired and needs something to do and can deal with the sh***ty schedule games.  I seem to remember something on the news about them. Are they getting paid by the state every time they hire somebody? It seems like they are taking advantage of the economy. I was told that it takes 14-15 hours to get one survey for the CDC, they are paying $8.25 an hour to their employees, i'm not sure of the number of employees, maybe 30-50 working on the National Immunization Survey?. How much are they getting paid from the Centers for Disease Control? The math is yours to do.

The people here are really nice to work with. I just think that many of them are in a situation that leaves them with no other choice. A few sketchy people. I don't think they do background checks. So if you are just getting out of prison and need a job this would be a good place to start.

So....if you really need a job for the short term. This is the place. They are actually very nice. Just do me a favor. You can not maintain your life here. YOU DESERVE BETTER THAN THIS!



 
    

When you’re first hired you’re conducting a survey called the BRFSS which is about a 30 minute health survey over the phone asking a lot of personal questions to mostly old people who don’t want to give out their info. You’re trained on how to gain cooperation and you have a script that you have to stick to. I had great results from putting in just a little effort. They give you certificates for getting a lot of complete surveys and write your name on a board to encourage you. However if you’re not getting any surveys they do send people home early. Personally I was never sent home but I watched them send people home all the time. There were even weeks when everyone assigned to that survey didn’t have any hours at all and didn’t even come in. 
After about a month if you’ve been doing good with the BRFSS they’ll promote you to conduct the NIS which is a survey about COVID-19 and childhood vaccinations. You get a raise when you’re promoted and they give you a week of training. This survey is often times shorter (more questions can be generated depending on how they answer the questions) and asks less invasive questions for the most part so it’s somewhat easier than the original survey you were hired for.
I’ve been working here for about 3 months and have had up and downs with whether or not I liked it here but honestly it’s the most consistent pay I’ve ever had (you get the same schedule every week) and it’s nice because you get to sit down in a climate controlled environment with water and free coffee and free arcade machines in the break room.
And yet at the same time you do have to deal with things like getting cussed out by random strangers on the phone all day. And the fact that management purposefully schedules people to have 7hr45min shifts so people aren’t allowed to take 30 minute lunches. AND the fact that you have to clock out to use the restroom is super weird.
But if you think you can deal with those minor annoyances you can make almost 2k a month working 38 hours a week (the max that they offer)

Culture is tense. The several of the monitors are as unprofessional as they come and it's hard to believe they are monitors in the first place. If they have friends on the floor, they won't get them in trouble for behaving badly, being lazy, etc.

Precision Opinion says they hire from within, but in reality there a lot of professional people who worked there very temporarily(some longer) that they never even considered hiring. Then, there are people who worked there a week and get moved up the ladder with little to no professionalism or skills. They have a tendency to hire a bunch of people and not schedule them or their current employees more than 10 hours weekly. 

They typically don't obey your schedule restrictions and will change your schedule at the last minute to fit their needs. EX: changing it the night before a schedule for the next day. Including having you come in on your day off without notice or even asking for training, etc. This makes it hard to have a social life(changing a schedule from 1 p.m. to 6 a.m. the night before).

Little to no communication between management and employees unless they are complaining about performance(usually with new people) or something else.

Every once in a while they will have incentives to work there like they used to have bus passes then free lunch. Now, there is nothing and they go long periods with no incentives at all.

Precision Opinion is by far the worst employer I've ever worked for. Narcotics were passed around on a daily basis during breaks and the person responsible for that was promoted to a job he had no idea what he should be doing! Speaking about breaks, there was no lunch break only two 15 minute breaks and when someone wanted to go to the bathroom we were told to wait for our 15 minute breaks. If you were more than 5 minutes in the bathroom you were penalized. Precision Opinion had you punch out to visit the bathroom and did not reimburse you for this time. Management was nonexistent. One of the managers became pregnant by another lower level supervisor and subsequently had an abortion. This company paid below scale wages for the position, did not have any benefits except for the upper management positions. They expected you to quit or they would fire you. They didn't want long term employees or responsible employees who had pride in their performance. You were told that you would be working overtime and in realty you seldom had a 40 hour work week, working six days a week. DO NOT REFER PEOPLE TO THIS COMPANY UNDER ANY CIRCUMSTANCES. This is not the place to work.

Worked there for several months,  no missed days, never late, never left early.   Then missed work due to illness.  Called in early am as required.   Received call with schedule for the weekend.....then last min received call saying that I am NOT scheduled to work for the next 3 days. They said they would let me know when I would be scheduled for work.  This was a VM and a text. No way to ask WHY?  No reason given.  Never can talk with anyone.  The phone number is for leaving a message only and they will return the call.  Can never count on hours.  There are only 2 types of managers on the floor.  The very rude and the very nice.  However, the very nice, try to hide it from other managrs.  They treat you like you are a servant.....they do not have any respect for their employees.  Everything at the work station if filthy.   They give a pep talk at the beginning of the shft. However,  it is NOT a pep talk.  Just threats about doing things that will get you fired.  False information is given at the talks, saying there is tons of work, then they send  you home any second....Never ever work the full shift you are scheduled for.

A typical day at work consists of getting people to take online surveys for numerous clients.The hardest part about this is depending on the surve you can get some pretty personal information from a particip[ant that could have you emotional. Also you can get some pretty irrate customers that don't agree with doing surveys over the phone because they don't feel comfortable about giving out their personal information that way.

I learned during my stay at this job that, keeping your cool at all times and being professional goes a long ways when it comes to getting cooperation from people.

The most enjoyable part of my jobs was when I would get friendly people on the phone who didn't have a problem doing the surveys over the phone and had no problem with giving out their information to help out the research.

Management was very reasonable and understanding. You're consistantly getting trained on how to do your ob the most efficient and e ffective way. The co-workers their are real friendly to. Of course their are those who don't like life in genaral so their going to complain all the time but for the most part the co-workers were real nice and friendly.

I have worked here for about two months. Weekly pay every Friday. Starting pay is $10/hour. There's no raises even when they train you for more responsibility at about 3 months. They are understaffed for assistance on the call floor, so I end up having to figure out what to do on my own most times. Then I ask someone later on if what I did was okay. The people working the floor are the best thing about this job. They are hardworking and very helpful. There's just not enough of them for all of us.  There's way too much down time between calls, so it makes you bored, then you just get more tired trying to stay focused. There are no cubicles. The chairs don't provide any support and have no arm rests. If you have back problems, I suggest finding work elsewhere. You must prove back issues via doctor note to get a better one. You are required to wear a mask the entire shift and when talking on the phones.  Many stations aren't in working order due to repair. The break room has a sink to wash your hands but no soap or paper towels have been there ever since I started working. 
Obviously, I'm actively looking for other opportunities.

You get in and sit down in rows which are very confining and you can't do anything else except look at your computer screen waiting for a call to connect or come in. I learned how to get past uninterested people with more skill in what it is I do. Most of management don't seem to know what they are doing or how to make the work day easier on employees, they just make it harder or more confusing. I like some of my co-workers, one of them has even become a very close friend of mine. The hardest part of this job is getting people to understand the importance of the National Immunization Survey and talk about their kids vaccinations because they think we want social security numbers and ALL of their health information, but we don't. Just some very general questions about vaccinations and if the child received it or not. The most enjoyable part of this job is meeting new people.

A typical day at work was you came in and sat in a chair making outbound phone calls for hours till your first 15 minute break or 30 minute lunch break. The position you are put in to begin with is very difficult because you have to meet a quota of a certain amount of surveys within a certain amount of time. You are made to contact strangers to do surveys they want nothing to do with. If you don't get enough surveys within an hour or less, they usually send you home no matter what your schedule says. The management was very rude most of the time and acted like they had time for nobody. Co-workers were always stressed to get surveys so they weren't sent home so they could get a decent paycheck. The hardest part about the job was getting complete strangers interested in the completely boring survey. The most enjoyable part about the job was that it paid weekly and there wasn't a whole lot of labor involved.

Easy to get a job here but keeping it is nearly impossible. You randomly call people if they ask to be rejected from the call list there is a high possibility that you will still get that caller the next day so now your being cussed out a disrespected, because the computer just recycled their number. Now if you cant complete a certain amount of surveys in let’s say 2 hours of you being there you will be sent home. Your reading these 30minute long questions and most are the same questions just worded in a different way, now your called is irritated for one because it’s taking a long time and asking personal questions about income, and now your caller hangs up without finishing all the questions. Now your at square one with no surveys done and having to travel back home with no pay and let’s hope you didn’t have to pay some one to baby sit. Now you still owe the babysitter for the time they watched your kid but don’t have a check to cover I would not recommend anyone to work here unless absolutely desperate and don’t have kids

Top Job Titles	Average Salary
Research associate 3 salaries reported	$14.00 per hour
Call center representative 3 salaries reported	$14.67 per hour
Quality assurance specialist 1 salary reported	$19,000 per year
Administrative assistant 1 salary reported	$22.50 per hour

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