diesel mechanic

diesel technician

auto body technician

warehouse associate

sales coordinator

Premier Truck Group

Premier Truck Group does have decent compensation and benefits but are only slightly better than its competitors. Nice amount vacation that increases with tenure, 401k match, affordable yet junk health insurance, decent pay (only if you know how to negotiate), they do not pay equally and have rules against unionizing and talking about pay to insure fairness to their employees. There are plenty of opportunities for advancement and you don't necessarily have to work hard to move up, just be related or favored by the right people and you totally have to buy into the toxic corporate persona. The company exists to serve shareholders and not the customer, which is never good for American workers. For example, when the Coronavirus pandemic hit, the lay offs started immediately, they froze opportunities for raises, canceled the 401k match, reduced hours even though all of us employees were considered essential workers. They send out earnings emails every quarter. Every quarter we made record profits and our stock price would rise. A bit less than 2 years later, they finally reinstate all of our benefits and raises. And this last quarter, not only did we again make record profits and our stock price hit a new all time high, Premier Truck Group/penske spent $540 million in stock buy backs. Another and more fair option would have been to make the raises retroactive and pay us the 401k match retroactively as well. Also, since they cut our hours, we all qualified for government unemployment. So instead of compensating like normal for the employees they kept, they had us file for unemployment and had the government subsidizing pay for the essential worker employees making their shareholders record profits every quarter. Imagine being a great, successful company and to have the government subsidize their employees income and being proud of it instead of ashamed and embarrased. Listen, it's a decent place to work, on paper it's prettier than the other choices out there but in reality, it's not so glamorous. It's just a corporate job and where you're another cog. 

I started my Career with PAG, which is the parent company of PTG, almost 16 years ago. I started off as a technician at the BMW store in Scottsdale Arizona. Fast forward a few years and I am now the Service Manager at the Knoxville location for PTG. I share my history as I think it speaks volumes as to how the company values and invests in their employees. They always try to promote from within when possible. They groom and train their people to make sure that they can be successful at the next level. What’s more amazing, is no matter what store, brand, or state you work in for PTG, the people and culture is all the same. Customers and Employees come first!!!  Just like the Penske race team, they develop champions out of their employees. Yes, they are a large corporation. However you would never know it with the personal level of connection and transparency that the upper management team has. Don’t just look at indeed, go to google. You will see that all of their locations provide great customer service. Only happy employees can create happy customers. Working for PTG has been a true blessing for not only me and my career, but my family as well.

If your looking for a place to hang your hat, you've found it! 
Premier Truck Group takes care of its employees and insures that we are learning and working to attain professional fulfillment. In turn, we are expected to take our jobs seriously. Superior customer service keeps our customers coming back. The managers here are respectful, professional, helpful, and ethical. The environment is safe and pleasant.  One of the things that I like is knowing that employees voices are heard here.  There is an Employee Engagement Committee that gets together to discuss employee concerns and that of our customers. 
Premier Truck Group sponsors community organizations with opportunities to volunteer at some of them with some of that time paid. This really is wonderful to me.  To have a sense of personal fulfillment as well as professionally.  
The hiring process is a little long, but they have high standards - as they should; to uphold superior customer satisfaction.  If you get hired, consider it an honor to yourself as a professional to be apart of Premier Truck Group.

My job is fairly simple, I put up parts where they need to go, make sure everything is organized to the best of my ability, and I ship out anything that needs to be delivered to a different location. I learned a lot here in a short amount of time, I work around people who know what they're doing, and it helps when they are patient with me. I don't have much to complain about here except that some days will be super hard and drain you completely, but that's just life, you just have to push through it and accept that not every day will be easy or simple. I enjoy this job overall since I have a lot of freedom, and I can work at my own pace. I don't have to worry much about safety since we all work together to make things as safe as possible. I even get to be around the best people I've ever talked to, you can't ask for anything better than that.

PTG is notorious for not paying its employees fairly. If you are okay with being disrespected and not paid adequately, it’s not the worst job. Upper management is not inclusive to diversity other than getting their numbers to look good for the company, the department managers are better.
There is no official training or resources for the web systems they use. You either know it or you don’t.
PTG has a strong team of employees that pull the weight for all of the other failures within the company. They also have consistent schedules for their employees. 
I am personally thankful for the opportunity to work at PTG due to the experience I received there. My assistant manager was willing to help me and get me through the rough patches and learning curves of work.

What is the best part of working at the company?
There is no best part. Premier has horrible benefits package and it's also expensive.  They also start corporate employees with only 2 weeks of vacation,  including sick days.  Yes, 10 days.  For the whole year... they are so generous.  

What is the most stressful part about working at the company?
Bad Management across the board, you will never get a raise and there are limited opportunities for promotion.

What is the work environment and culture like at the company?
If you enjoy working with many people who only have high school diplomas, sign right up.  There's also nepotism in the company,  as several employees have relatives or spouses working in various positions.  

What is a typical day like for you at the company?
Irritating and annoying, that's why I quit and found a new position.

I work in the parts department. It is a great team environment, everyone helps each other if you run into a problem. From the very first day I joined the company I felt welcomed and was provided opportunities to learn multiple systems. The work environment is busy and fast paced, and I really enjoy that I get to serve customers in person and on the phone. 
Management is very encouraging and they make you feel you are an important part of the team. Premier Truck Group has a great company culture, they reward us for a job well done, they listen and implement changes from our suggestions, making me feel like my voice matters. 

I have been in the industry for 35+ years and this is hands down the most encouraging and enjoyable company I have every worked for. 



This shop needs to pay their mechanics hourly since they dont have enough bussines all year round. Shop is to slow to make any decent living. 500 dollars a week is not enough to support a family and have a good life. If your a mechanic with about a year seniority your screwed, you are not gonna make any money. Sucks working nights for a year and than they hire new techs straight to days or transfer new mechanics to the main shop from the maintanance shop straight days as well. Other than that they have a good training program and other techs would help and they have good attitude. Hopefully this review would help other mechanics and hopefully manegemant open their eyes to see what's going on before they lose all the accounts and mechanics and than everybody would be without a job

What is the best part of working at the company?
PTG has an amazing support staff from corporate.  The GM is supportive without micromanaging and really lets you run your department.  I was able to build a super tight team and the in-house finance manager/team was on point!

What is the most stressful part about working at the company?
I had a huge volume sale and I had to coordinate with 6 different locations to manage the reconditioning and delivery.  It was a huge project but it paid extremely well

What is the work environment and culture like at the company?
Professional, supportive and people are accountable for their work

What is a typical day like for you at the company?
conduct or attend various meetings, put values on trades, with the help of the sales coordinator manage the inventory, coach and train sales people.

The culture of Premier Truck Group touts Integrity as one of its core values, however it has become abundantly clear that the culture desired and recommended is not the culture that is lead by example. 

Compensation is fair.

Work environment has a high percentage on being toxic depending on who does or doesn’t favor you. 

Overall there are quite a few employees within the local organization that are respectful and courteous at all times. However the handful that are not really make the previous compliment a moot point. 

Turnover rate from my perspective seems to be high, with many employees leaving the organization after dealer acquisition.

Nepotism is strongly present within several departments, which makes for a turn a blind eye mentality.

Morale throughout the dealership appear and feels at a very low for a majority of the staff. 

Top Job Titles	Average Salary
Diesel mechanic 77 salaries reported	$30.25 per hour
Diesel technician 16 salaries reported	$24.97 per hour
Auto body technician 1 salary reported	$30.00 per hour
Warehouse associate 6 salaries reported	$20.00 per hour
Sales coordinator 17 salaries reported	$55,294 per year

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