administrative assistant

youth specialist

site director

social worker

mental health technician

Primary Care Solutions of Ohio

This organization consistently demonstrated significant issues with organization, communication, and leadership accountability. Expectations were frequently unclear and seemed to change depending on which supervisor was involved, creating an inconsistent and stressful work environment. Staff were often criticized publicly or micromanaged without receiving proper guidance beforehand.

Compensation was also a major concern. Employees completing extensive clinical work and assessments were paid disproportionately low compared to the amount the company billed insurance for those same services. I also experienced pay being withheld based on unclear expectations and standards that had not been properly communicated in advance, which caused significant financial harm to my family. 

The onboarding process was unnecessarily drawn out, leadership often felt unprofessional and reactive, and overall the company did not provide the level of structure, transparency, or support that should have existed within a mental health organization.

This company is horrible. They’re committing fraud by  over treating clients for their financial gain. It’s a bunch of people with MBAs and psychology degrees trying to tell licensed mental health providers how to treat their clients clinically. It’s so unprofessional. Everyone is connected, all staff are cousins or know
each other personally and pay checks were late at times. They try to not pay people once they quit or don’t do what they want you to do. When you said something they didn’t like, they would tell you that you don’t have to work there anymore and you know where the door is at. This place is horrible and needs to be shut down by the state for fraud! 

I was one of the original team members that first came the staff when the office opened back in March of 2018. Their was a lack of structure, and organization with upper management with giving instructions and directives to the staff. I did enjoy the marketing side of working at PCS because it allowed me to really get, into the community and to help people in our community with providing resources. Too many inconsistencies, and lack of structure within the organization.

What is the best part of working at the company?
Working with the client we we served.

What is the most stressful part about working at the company?
Upper management and unqualified employees 

What is the work environment and culture like at the company?
Horrible and very stressful. The Operations Manager gossip ls about the staff, CEO and other community partners. A lot of the admin staff are family and have positions that there not qualified for.

What is a typical day like for you at the company?
Stressful and very chaotic all the time.

Newer company with a great vision. Lots of growing pains which led to a lot of confusion and unnecessary  stress.  Could progress with more experienced staff and professional management. A great place to work if you have already worked in a similar agency, you will have a better idea of what should take place in the mental health field. First time in mental health, learn from another agency and then apply. Staff is one of the highest paid agency in Columbus so far.

The process and training to become a case manager was long tedious and stressful. In the end, I learned a lot about how to  properly service clients and I used this experience to aid in future encounters for when I become a psychologist. I was comfortable talking to and expressing my concerns to management until recently now that management has been changed. The hardest part of my job was lack of communication and long training periods. The most enjoyable time was the time spent building rapports with my clients.

Run for the hills. They play favorites among staff. Have hidden agendas. Make threats. Unstable work environment. 
High turnover. No leadership support.  They miss payroll sometimes which put me in a bad position. I almost lost everything. They fire people without just cause and dont train staff well.

Please see the last comment. It looks like we are repeating the same questions.

PCS is a good company for those who want to advance in the field of Social Work but others there is a need of some training for those who are learning this field.

I generally started between 8:30 or 9 am, going to the various schools and attend meetings with the case managers and administration staff. I attended RTI ( response to intervention) meeting for children as well as some assessments.

Constant changing of policies and constant shuffling of employees. They cannot keep anybody. When a therapist resigns, PCS will use shady methods to NOT give you your final full paycheck.

Top Job Titles	Average Salary
Administrative assistant 1 salary reported	$21.00 per hour
Youth specialist 3 salaries reported	$16.50 per hour
Site director 3 salaries reported	$66,000 per year
Social worker 2 salaries reported	$29.00 per hour
Mental health technician 1 salary reported	$35.00 per hour

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