shift manager

sales associate

team member

general manager

assistant general manager

Prime Car Wash

- A typical day at work was usually just very physically draining. I did enjoy it for awhile, but there were many days when we did not have the proper staff to serve the customers/members in what one would deem a timely fashion. This sometimes resulted in a great deal of stress among both employees & customers who were dissatisfied. 
- I learned a great deal about customer service especially during my time at Prime Car Wash. I learned how to deal with and assist dissatisfied customers as well as improvisational skills if a manager was not able to help with me. Prime Car Wash -while I was not entirely happy with the change of direction in the business model by the time I took my leave-  the experience(s) without  doubt taught me more than any other jobs I've worked as far as the customer service sector is concerned.
- When I started at Prime, the management was very in-touch with the employees and overall did an excellent job and worked very hard. That changed after awhile, and the company began to promote from outside the company rather than from within. Many of these walk-ins did not do as good as a job as many of the prior managers did, and it caused a major disconnect from the employees and the management by the time I'd left. 
- The hardest part of the job was the degree of awareness I had to have at all times. That being, having a general knowledge and constant cognizance of cars -from the entrance of the business to the end- and an idea of what cars were getting which services, where each car was within the different service areas throughout the wash, etc. 
- The most enjoyable part of the job was the relationships I built with many of the customers that were part of the membership program. There were many members that would come by multiple times a week. There were a few who I'd always be thrilled to see and try to find a quick minute to chat with them before they left.

When you would first arrive to work, you were responsible for looking at the board to see what position you were to be placed in at what time. After that you would begin to prepare yourself. I was typically barista, so I would have to get my drawer, count the money within it to have the correct starting amount, and organize the cafe. With me typically being a barista or quality control, I had to wear a mic to report back to the management system. The management system was not really the best. They would typically discriminate against certain employees and just sit and play in the back. The employees were basically running the business but this place did allow me to learn many life skills such as adaptability, determination, and communication. The only hard part about the job was trying to survive without the managers to get you more money for your drawer or solve any complications that an employee couldn't and trying to keep up with the busy days when we would do an average of 300+ cars a day. The most enjoyable part of the job is the connections that all the employees built together. We had all basically became family.

Terrible job, terrible management, terrible staff. I worked here for almost a year and it was absolutely unbearable towards the end. Struggling with school and my mental health, I went down to part time and got chewed out because they "didn't want part time employees" and when I was having a couple rough days and they asked about it, I told them that my mental health was really struggling and management told me to "keep it out of the workplace and figure it out." yes, because my depression is something i can just switch off when i go to work. If you want to work at a place where they overwork and underpay you all while threatening to fire you because they can find someone better, then by all means, work here. Managers just sit in the air conditioned office 24/7 and then turn around and tell you to work harder in the open bay with a couple of lousy fans. 

A typical day at work for me is making sure my customers are greeted and fully taken care of. Checking to see is a customer would like to try the membership for the company or if they are enjoying the memberships they do have. Taking care of customer complaints or questions. Fixing complications within the system for their memberships to make sure there isn't any further complications.
In between customers I would Barista for my customer by offering coffee and snacks to my members and trying to sell extra useful items for their cars. 
Stocking and cleaning my lobby. 
Making sure communication is well received between me and the other team members of Prime through headsets so we can all work together easier to prevent complications with customers or how the process of the business runs.

I worked at Prime at every location (minus Florida) for 5 years. 5. Never got a raise. Never got benefits. Saw more changes in management/corporate/ policies/you name it than any employee should in that time. They can’t get their stuff together. The only reason I stayed were the members. They became family. The favoritism is unreal. And the entire management staff are children. Or at least they act like it. They do nothing but joke around and sit In the office eating pizza while everyone else never gets a break. They pay you like slaves. But hey *sarcastic voice here* you get free car washes and details (but only on certain days and certain hours and certain products). Your hours are never garunteed. There were several weeks I had maybe 6 hours on them. Sure it works for a high schooler. But not an adult with bills. I strongly urge you to stay away. It’s not worth it.

As much as I've loved working here, Prime Car Wash is ran by a bunch of teenagers and young adults. While that tends to lead to fun times, laid back shifts and easy people to talk to, it also leads to frequent miscommunication, hiccups in day-to-day tasks, and people lashing out on others in "heat-of-the-moment" outbursts. The can be very different in energy depending on the managers on shift, and if anyone really feels like doing their job. It's a good job for teens to get their first feeling of a workplace, and making friends outside of school, but if you're looking for your next career choice, or if frankly you have any sort of bills to pay, I'd look elsewhere. 

Working for Prime Car Wash for the past three years has been an enriching and fulfilling journey. From the very beginning, I was welcomed into a company that values innovation, collaboration, and personal growth and with Prime exceeding at a Supportive Work Environment, Commitment to Employee Development, Focus on Innovation, Strong Leadership and a well work-life balance. Prime car wash has been nothing short of exceptional. I'm grateful for the opportunities I've had, the relationships I will continue to build, and the valuable lessons I've learned along the way. I wholeheartedly recommend Prime car wash to anyone seeking a dynamic and rewarding career experience.

Worked there for a little while. Work was very fast paced when busy, and when not busy, there are too many employees working at one time to be able to look busy. The key to working your entire shift is to look busy, but there's hardly any room for that. Look busy or get sent home for the day. Management doesn't care whether or not you you're there. If you're not doing a fast enough job in one area, they bump you to a lower area or send you home. The other employees were ok, mainly highschool and college kids. Never got much beef from the employees. Customers were almost always rude.

in my opinion, working at prime had its ups and downs. But, overall the business wasn't ran correctly, we had almost all poor reviews of quality. The environment was fun to work in but my biggest issue was the management was very inexperienced and unprofessional. The most enjoyable part of the job was my coworkers and the job i had itself. The hardest part of the job was the physical labor and sometimes I would go 10 hour shifts with no break. The company over all needs managers with more experience in the business aspect.

What is the best part of working at the company?
Great culture and the upper management team and owners were great

What is the most stressful part about working at the company?
The turnover was a lot to handle as a manger

What is the work environment and culture like at the company?
Great culture and the company always made sure that you had what was needed for success

What is a typical day like for you at the company?
There was preventative maintenance, labor control, high volume, and quite a few different departments to oversee

Top Job Titles	Average Salary
Shift manager 37 salaries reported	$17.95 per hour
Sales associate 34 salaries reported	$14.71 per hour
Team member 29 salaries reported	$13.60 per hour
General manager 25 salaries reported	$69,800 per year
Assistant general manager 24 salaries reported	$49,792 per year

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