reservation specialist

chauffeur

truck driver

driver

human resources manager

Prime Limo & Car Service

I really enjoyed this job! I stayed busy, the days go by fast, and it was challenging, but in a good way. If you are looking for a remote job just to sit and answer emails. This job is not for you. There's a lot of moving parts to being a Reservation Specialist. You'll need the ability to multi-task, be detail oriented, and have phenomenal customer service skills (You're working with high end clientele). This job is also remote, all communication with team and management is done by chat. I say this because things can easily be taken out of context, and may find yourself over thinking things.
 
The training process was easy, but I will say the first 3 months was the toughest. After 3 months, I started to get the hang of it. They do a pretty good job at slowly adding tasks to ensure you're fully understanding, and able to handle it. Once I got a pretty good grasp of the job, it's honestly a good gig.

A day to day looks like this:  Responding to emails, providing quotes,  setting up reservations, answering chats, answering phone calls, dispatching drivers if needed.

Before I left, there were some changes made that I believe will improve the process for both the team and management. Management can be pretty straightforward, but they’re also very understanding. It's a family-run business that’s going through some growing pains, which is totally normal in any kind of business.  As long as you do your job and do it right, you’ll do just fine.

I'm pretty sad to go. I'm leaving behind some pretty good people. I'm having to step away to help my family's business, other wise I would still be working for the company!







Working at Prime Limo for the past three years has been a mostly positive experience. A typical day involves scheduling rides, coordinating with drivers, and staying on top of customer requests. Over time, I’ve learned a lot about efficient communication and problem-solving—especially when last-minute changes pop up. Management is generally supportive and available when you need them, though sometimes feedback can be slower than I’d like. The workplace culture emphasizes collaboration and respect, but the fast-paced nature can get a bit stressful during peak times. The hardest part of the job is juggling shifting priorities  when there's a lot going on, but it’s also what keeps things interesting I suppose. The most enjoyable aspect is definitely the flexibility: being fully remote, getting decent pay, and having benefits plus easy PTO requests make the day-to-day routine much more manageable overall.

When I started off here, I gave my two weeks notice to my prior job before starting this job when I got there the person that hired me had already quit so when I got there, no one knew what I was there for. It started very bad with for me with no security of a job And not knowing where to go. I was left unemployed for another seven days when I clearly left the right way at my prior job then when I started working there more often the management was just as bad. The owner is one person you hardly ever see him. Everything was not good. The good thing about the play store. If you do work late I need a place to sleep. They do have sleepers for the drivers which is good especially if you were doing an overnight run out of town. The bad thing is there’s no respect for you whatsoever. You don’t have any say so and that’s just the truth anyone who knows the industry knows what I’m speaking of.

PLEASE! PLEASE! Ask questions, if you don’t any/everything falls on you. The training is EXTREMELY horrible. I believe they give you two weeks to make mistakes.  Please be on your best behavior when dealing with ALL of their clients. It’s their words against yours. Everyone is helpful so don’t be afraid to ask any questions. The owner you rarely see him but he’s laid back. The fleet manager is hella cool, solid dude. Being  hygienic is important because if you’re stinky [breath included] they [clients] will definitely report it lol. The hours can be inconsistent sometimes. Maybe that’s only for CDL drivers. 

This is a fun place to work, I enjoyed some of the ppl I met. I’ll recommend any to work here. 

A typical day at work is fast-paced and dynamic, with new challenges daily. I learned strong time management and problem-solving skills. Management is supportive, understanding, and genuinely cares about employee well-being. The workplace culture is collaborative and friendly, with everyone willing to help each other succeed. The hardest part of the job is balancing multiple high-priority tasks at once, but it helped me grow professionally. The most enjoyable part is feeling appreciated for my contributions and working with a team that feels like family.

I love working for Prime Limo! Everyone there is so nice, and accommodating. We work together as a team, and help each other out as much as possible. There isn't very much down time, there's always work to do- which is something I enjoy. The managers are very understanding and easy to approach. I think the only think I would recommend would be scheduled breaks- usually it's sporadic due to unexpected busy times throughout the day. Clients are nice, benefits are good, and work is fun!

Driving for Prime Limo has been a good experience overall. The cars are really nice and well taken care of, and the team in the office is organized and easy to work with. The job keeps you busy, especially if you’re reliable and on time. Most of the clients are friendly and respectful, and it feels good to be part of a company that takes customer service seriously. If you like driving, meeting new people, and being part of a solid team, it’s a great gig.

Working for prime limo has been great and fun it is a very fast paced environment and you are required to be on time that is the most important thing at this job. You also have to be very friendly the clients are very nice most of the time and very good tippers. Management and ownership at this company is absolutely amazing they are very humble down to earth professionals that manage a multimillion dollar company, You do not usually see these two things being put together.

For starters, this position is fully remote which is a huge PRO for me! The growth opportunities are amazing. Management will definitely give raises if you are excelling and working hard, which is what makes Prime Limo stand out compared to previous jobs where I was stuck at the same pay rate no matter how hard I worked. Once you get the hang of quoting clients, schedule management and driver coordination- this job becomes a breeze! I’ve been at this job for 2 years and still loving it! 

Prime Limo is the best limo company in Dallas. You can actually live off what you are paid. The hours couldn't get more flexible. The owner knows you by name, you're not just a number. You get to drive really cool cars and meet important people. The only downside is you can expect to work late nights and long shifts.

Top Job Titles	Average Salary
Reservation specialist 14 salaries reported	$23.00 per hour
Chauffeur 5 salaries reported	$18.30 per hour
Truck driver 1 salary reported	$25.00 per hour
Driver 2 salaries reported	$19.39 per hour
Human resources manager 1 salary reported	$14.00 per hour

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