mortgage loan originator

senior underwriter

mortgage processor

administrative assistant

field marketer

Primelending

Making so much more money now thank goodnessThe post closing department is the worst place I have ever worked for. I spent 5 years wasting my life working hard. No movement at all to move up. My boss was the rudest person but everyone puts up with his sexist ways . He doesn’t let the women do any heavy lifting and tells all the men to take care of that. He always has some kind of attitude . He told my friend who still works there if I would have listened to your advise I wouldn’t end up where I am now. AND EVERYONE JUST TAKES IT! It’s crazy. The things he says he should be fired .  That scanners are so old and never work properly and he refused to get new rollers and when I asked for the second time And he had had it because I shouldn’t be telling him how to do things when I just told him I can’t get through 6 pages without it stopping my scanning and that I was trying my hardest but I would like new rollers if he could order some for me but he said he doesn’t replace them . When I can’t even get through scanning a 14 page mortgage . This job was extremely high stress wouldn’t recommend it unless you want to spend life stressing about a 14$ an hour job and a boss with the worst most unprofessional attitude in the world . He is the biggest child and he tells everyone he’s going to retire and he doesn’t want to be there and it shows. When I told hi. About my scanner he replied with BLAH BLAH BLAH . 

Started my day at 8am, called my Loan Officers to create a plan. Needed to know what was first on the list that day for me to do for each of them. Some things needed to be dones ASAP as others could be done throughout the day.I learned how each loan officer was different and how each one wanted there work to be done. I created data bases for each Loan Officer. I created daily and monthly reports on their total loans closing, loans in proces. What they would close eac month and what their income would be. I ccckeep in contact with their clients, real estate agents, title companies etc to get these loans closed. I made up special reports along with flyers and letters and data to send out to stay in close contact with client, past clients and real estate agent. My co-workers were a big help as I had to learn several new programs. Such as how to pull credit, how to determine if loan would qualify and for how much. How to help with not so good credit and refer them to an outside company. I copied and did data enty on each person they were in contact with and I created spreadsheets for this. I contacted eveyone envoled in the loan so to get it closed as soon as possible..That was the best part of all to see how happy the client was when they went to close on their new home..

This is a smaller company with very limited corporate footprint. The environment is mostly casual and they place emphasis on a culture that is struggling to adapt to recent growth. Opportunities for career growth are severely limited. Systems are antiquated and lack cohesiveness. Management lacks vision and the skillset to perform many functions they are responsible for, leading to consistent lack of support and/or direction. Departmental processes are poorly written and conceived, leaving you to have to figure things out through an exasperating level of trial and error. 
On the plus side, they do pay well and the culture would be a good fit for those that like extra curricular activities at the workplace; such as Halloween costume contests and chili cook-offs. Co-workers are good people that are doing their best on a daily basis. Unfortunately, management and leadership are disconnected from the challenges their employees face.

I currently work for the 4th largest lender in the country for purchase transactions. They provide me with the latest tools to generate new business in all 50 states using several different forms of marketing and social media including Salesforce.com to track production and clients.

I truly love the company and the culture, its the actual mortgage process that no longer enjoy.  I ran my own mortgage company for several years with great success.  I was able to motivate a sales team, manage administrative team while producing.

After 20 plus years in mortgage sales, I am looking for a career change, I know  and love sales and this is what I am good at.  I am passionate about cars and the industry and would like to put these 2 skills together.

I have been commissioned only for the last 18 years, highly self-motivated and continue to improve my skillset and knowledge of my business to stay ahead of my competitors.

When you work with PrimeLending you become a part of the company's core convictions to provide exceptional customer service. They strive for excellence on all levels. Their commitment to superior customer services is evidenced in that they allow staff to work nearly seven days a week to get the job done. It's no unusual to see a lending approval come through on a Sunday, or the renovation team and Closing department working evenings past 10 p.m. This isn't a company that just believes in getting the job done; they honestly care about the experience during the journey. Doing is just an action, but perception is the reality. They want to be perceived as a company with heart.

.

What is the best part of working at the company?
Management was great…they took great care of their employees.  It was like a family there.  Great benefits and overall a great experience

What is the most stressful part about working at the company?
The drive, did not like the commute but as I was approaching retirement, it was ok

What is the work environment and culture like at the company?
It was great.  They took great care of the employees, provided snacks, drinks and the management was considerate.  As employees were happy, the environment was great

What is a typical day like for you at the company?
We knew what we needed to do and did it.   They did not micromanage us.  We produced and they were happy.   I was able to do several jobs; so I did different jobs when needed.

The coworker and managers in the workplace are very nice and very supportive, but not in the actual technical terms. If you need to know something to process the loan and guildline,  you’re basically have to ask another loan originator ,the manager doesn’t provide much information but direct you to different people, also, there’s not much sales Support, marketing materials, in the office, depends on your office. But the total expert software is the best on market and the marketing team is very helpful and resourceful. The company does not pay for any of your network expenses and help you with any network connections.  basically you’re on your own to get business. Once you’re boarded you don’t have to go to the office. We only have meeting once a month and that’s it, if you’re bringing business that is great, if not you’re gone in 10 months.

Started at 7am and ended at 4pm, Run out going  Mail-Puts postage on mail and delivers to USPS mail box
Pick up mail for postage box and distributes in mail slots in mail room
Back up Receptionist on phones
Set up third party vendors for branches. FedEx-Office Depot-Sherdit
Order Supplies-Paper- Toner- FedEx 
Answered inbounds calls to support customer inquiries 
Prepared documents by sorting and organizing information in a timely manner
Prepared and printed labels for mailing documents
Corresponded with departments to ensure proper placement of documents
Followed company procedures to discard information properly
Performed miscellaneous clerical work such as: printing, copying, and 

I worked for several years at PrimeLending and was at different branches/locations.  I had very different experiences each time. Overall the corporate culture, values and mission is fantastic. Good team environment to better improve work related tasks. Corporate support was high and they were very good at job support and training. However on the personal level there is not enough oversight on the branches.  Loan Officers are glorified and support staff are demeaned and overworked.  Branch managers were often inappropriate and allow inappropriate behavior from loan officers. 
Branch manager did not seem mandated to report issues to the corporate office. When it was reported, loan officers were never let go and no visible recourse or correction seemed to occur. 

My time at PL was extremely stressful. There was little to no training, management was not available or in office most of the week, they didn't understand the positions in their own office. Trainers would fly up to be with new staff but would mostly be spending time working on their own loans. When asking for help, the only direction given was to go to corporate. 

The workplace itself is very relaxed, casual dress code, flexible schedule opportunities, office would be shut down about once a month for a team building outings, team socializing was important. 

Working hours became an issue, in that there was not enough staff to complete the job requirements, so an enormous amount of overtime was required. Having the option to work OT is a positive but in this case, it became intolerable.

Top Job Titles	Average Salary
Mortgage loan originator 3 salaries reported	$14.33 per hour
Senior underwriter 4 salaries reported	$94,000 per year
Mortgage processor 2 salaries reported	$65,000 per year
Administrative assistant 1 salary reported	$13.00 per hour
Field marketer 1 salary reported	$25.00 per hour

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